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“Nice and clean hotel”

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Mercure Hotel Hagen
Ranked #1 of 10 Hotels in Hagen
Certificate of Excellence
Espoo, Finland
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice and clean hotel”
Reviewed 4 June 2014 via mobile

Very nice rooms but not sure if they had aircon, my window was open. No minibar which for some may be an issue. Good value for money and excellent breakfast.

There is a nice old industrial estate area nearby with lots of restaurants if you do not want to eat in the hotel.

Stayed May 2014, travelled on business
Helpful?
Thank Raisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
    96
    177
    60
    17
    5
See reviews for
52
93
34
152
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 May 2014

This is a large, busy, nice looking hotel. Nice common areas, good breakfast, good service from the reception, practical inexpensive parking, free wifi. But the room is not up to scratch:
no minibar(!?)
no bathroom amenities (just an budget hotel type of liquid soap on the wall)
no sleepers
very few thin tiny towels
tiny duvet
heating switched off in the room (despite outside temperature around 10 degrees)

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkomis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 May 2014 via mobile

My last review of this hotel was not v positive and now I chose to review again because the stay this time was really an improvement. Room was clean, comfortable, more English channels available and service also improved. Arguably the best hotel in the vicinity as Hagen has limited choices anyway. It's a short walk to the town centre and many restaurants close by. We used their conference facilities and everything was well organise and smooth. Buffet us restaurant is average fare but no complaints. The bar is small and can get crowded in the evenings which causes service to get slow. Overall I am more satisfied than my last visit

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lakshmi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 May 2014

This hotel is 'Fine' I've stayed here three times for work and each time it's ok. Outside and in it's a little run-down, and like many central european hotels, it's not 'luxurious' and when you see '4' stars, this means 2.5-3 starts if you're from a new world country. It's basic (arguably the rooms are a little 'cell like') but it's generally clean and functional. Some rooms have very small bathrooms, others reasonable sized so if you want a reasonable amount of space, perhaps ask. This is a fine place if you don't intend to spend much time 'in' your room and the options in Hagen are limited so this is one of the better places for a more 'international' style hotel. The highlight of the hotel is definitely the food. The Breakfast buffet is good, fresh and has a nice range of options, and the evening meals are also of a very good standard. The staff speak english and are generally helpful and this makes up a little for the room standard.

Room Tip: Ask for a room with a larger bathroom.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EXPLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gretna, Louisiana 70056
1 review
Reviewed 5 April 2014

i will be back in a couple weeks .i love the room.next time i will use the hottub to relax.the beds were so comfortable .the breakfeast was good ..the desk people were so wonderl and nice .im hoping to use the pool when it warms up.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bernicegauthier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 November 2013

Stayed here very recently on a business trip. It did not look especially welcoming from the outside, but do persevere! The staff were very cordial without being over-attentive, the room was perfectly acceptable in all aspects, with an excellent shower unit above the bath. A wide & comprehensive variety of breakfast options made for a good start to busy days. Evening meals were well-presented and of a high standard. The small bar area was welcoming with a friendly barman. in short, no complaints whatsoever. it may be a chain hotel but I thought the staff at this Mercure were a credit to the organisation. I didn't get a chance to see anything of Hagen (business elsewhere) but worth a stay if you happen to be in the locality. Possibly one downside - busy roads around the hotel - but the sound insulation was good with closed windows and the air conditioning acceptable.

Room Tip: Maybe see if there is a 'quiet side' - but not really an issue, I think.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SolarPanelPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Hagen

Property: Mercure Hotel Hagen
Address: Wasserloses Tal 4, 58093 Hagen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Hagen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 10 Hotels in Hagen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Hagen 4*
Number of rooms: 146
Official Description (provided by the hotel):
Free high-speed WLAN, complementary in room tea and coffee facilities, flat screen TVs with international channels. The 146 bedroom 4 star Hotel (VDR-certified) has 8 conference rooms for up to 300 delegates. The Mercure Hotel Hagen has a restaurant, bar and a sauna. Onsite car parking is available at a charge. The Hotel is located within the city centre. ... more   less 
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