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“Excellent hotel in the heart of the city”
Review of H4 Hotel Muenster

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H4 Hotel Muenster
Ranked #8 of 48 Hotels in Muenster
Reviewed 1 July 2014

The hotel is perfectly located for a city trip. We were lucky enough to be upgraded at no cost to a business room by the exceptionally friendly receptionist on arrival. The hotel is split between two adjacent buildings. Our room was in building no. 2 which can be accessed either directly through the underground garage or by a 50 m walk over a pedestrianised square. The room itself was very well equipped and quiet despite being in the middle of the city. It took a little time for us to find our way around between the 2 buildings, but there were no problems once we got used to it. The breakfast buffet was more than ample and can be taken on a roof-top terrace, weather permitting. Parking in the public underground garage costs 15 euros per 24 hours. We didn't have to move the car at all. All of the sights are within easy walking distance and the hotel can even arrange rental bicycles if you are planning a longer tour. All of the staff were exceptionally friendly and helpful with tips on what to see and where to eat. All in all an excellent stay. Highly recommended.

  • Stayed: June 2014, travelled as a couple
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Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Leiter Gästebetreuung at H4 Hotel Muenster, responded to this reviewResponded 7 July 2014

Dear Guest,
Thank you for your review! We strongly believe in the importance of guest feedback and are pleased to read that you enjoyed your time with us.
We are very pleased that you enjoyed our Breakfast and hope that you had a nice start after it.
The whole team is thanking you for your praise.
We're glad you enjoyed your stay, and look forward to welcoming you back into our Hotel the next time you are in the area.
Kind regards
Your Team vom TREFF Hotel Münster City Centre
Fabienne Lennert - Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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77 - 83 of 396 reviews

Reviewed 6 April 2014

This very modern new hotel is located in the center of town, above a lot of stores, most attractions are within walking distance, offering free in room Wifi, the usual lot of both German and international free television channels and a pay tv channel. The rooms are large, clean, beds are comfortable, breakfast copious and affordable when booked together with the room (€ 10,-), very good.
The rather stark modern minimalistic broad corridors feel a bit sterile, lighting coming on as we enter the corridor so we never had to look for light switches.
Rooms are located in two buildings, building two is a short 7 minutes walk away, the reception and the restaurant are both located in the main building, so if possible ask for a room in the main building.
We were given a free upgrade to a superior room by the duty manager after having to wait for the check in since the receptionist was away, nice, appreciated.

The hotel doesn't feature a private parking, guests have to park in the next door Stubengasse Parkhaus (closed between 00 to 07 hours, Sunday and Holiday mornings opening at 09 hours), with a direct elevator to the hotel lobby, very affordable at € 1,50 per hour and a maximum of £ 15,- per 24 hours.

Room Tip: Ask for a room in the main building.
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  • Stayed: April 2014, travelled as a couple
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Thank Haje1946_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Manager at H4 Hotel Muenster, responded to this reviewResponded 8 April 2014

Dear guest, thanks for your stay in our TREFF HOTEL Münster City Centre and your nice feedback here at Tripadvisor.
We are very pleased that we were able to convince you of our sevice.
Many of our guests take advantage of the room in the second building due to the size, as described by you and these rooms are a bit quiet, since there is no disturbing traffic.
Hopefully we will soon be able to welcome back with us and convince you again from out hotel.
Bernd Kerkhoff - General Manager

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Reviewed 26 February 2014

The hotel is situated right in the middle of münster city. it consists of 2 houses, so if you end up in the other building you have to walk 4 minutes from the building you sleep in, to the building where reception and breakfast are situated.
The building away from the main building is very fine, but the entrance area and the lift, and the hallway - everything is cold, sterile - and in the middle of night - rather scary.
The room itself was very fine. Everything clean and shiny and a free mineral water on the house.
The breakfast was buffet-style and it was very wonderful.
Having heard about it before, I got up early to make most of the breakfast and try as much of the dishes as possible.
I could not, there were too many dishes. Everything I tried was very tasty and also there was a big variety of coffees and teas to choose from.
very recomendable!

Room Tip: Try and get a room in the main building, where breakfast and reception are located.
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  • Stayed: January 2014, travelled on business
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1  Thank DanielaK674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Leiter Gästebetreuung at H4 Hotel Muenster, responded to this reviewResponded 28 February 2014

Dear guest, thanks for your stay in our TREFF Hotel Münster City Centre and your nice feedback here at TripAdvisor.
With great pleasure we have heard that you were very satisfied with your stay.
Thank you for your praise of our offer for breakfast, the cleanliness and our room.
In our breakfast buffet we attach great importance to quality and selection. We offer our guests a lot of articles and hope that there is something for everyone.
We are very pleased that you have tried all the dishes in the morning .
Many thanks for your fabulous praise!. "very recommended" tells us that we get it right.
Hopefully we will soon be able to welcome back with us and convince you again from our hotel.
Kind regards
Ihr Team vom TREFF Hotel Münster City Centre
Fabienne Lennert - Online Reputation Manager

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Reviewed 4 October 2013

As my title says, this hotel located more or less in the middle of little Muenster. I came here on a business trip for about 4 days. I was told that this was a nice little hotel and that's what it was. Room was cool, everything clean, tidy and shiny. There was a car park under the hotel and I needed to park a car - so that came in handy (but you need to pay extra). Actually once the car was parked I could walk around in the lovely pedestrian roads of Muenster city centre. there was a French place nearby that made the best macaroons I've ha din my life and a Sushi place, that had damn good Sushi. I thought this Hotel as really good quality, especially the room interior. Breakfast was pretty standard and the staff were all friendly and helpful. No complaints what so ever. Thanks for a great stay :-)

Room Tip: If yo ubook on-line you get free WiFi (at least that was the deal I got at the time).
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  • Stayed: May 2013, travelled on business
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2  Thank ihabelghazzawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Leiter Gästebetreuung at H4 Hotel Muenster, responded to this reviewResponded 28 October 2013

Dear Guest, Thank you for taking the time to vote for your stay. The whole team would like to thank you for your time that you have chosen our house in Munster. We look forward to your positive impressions. In our breakfast buffet we attach great importance to quality and selection. Nice that you liked it too. By us-always gladly again!
We look forward to hopefully seeing you again soon.
kind regards
Ihr Team vom TREFF Hotel Münster City Centre
Fabienne Lennert - Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013

stayed here august 2013 just for one night. Munster is an eclectic mix of old and new architecture that somehow works really well and Treff Hotel fits right in. We had a standard double room that had plenty of space and being a newish hotel everything was pristine. The breakfast was diverse and plentiful and the weather was fine so we were able to eat outside. The hotel is surrounded on 3 sides by 'pedestrian only' areas so can be a little tricky to figure out where to park whilst checking in, after that our stay went smoothly and was enjoyable.

  • Stayed: August 2013, travelled as a couple
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Thank abfabnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Leiter Gästebetreuung at H4 Hotel Muenster, responded to this reviewResponded 9 September 2013

Dear Guest, Thank you for taking the time to vote for your stay. The whole team would like to thank you for your time that you have chosen our house in Munster. We look forward to your positive impressions. We are happy to welcome you again in the Treff Hotel Muenster City Centre.
Kind regards
Ihr Team vom TREFF Hotel Münster City Centre
Fabienne Lennert - Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2013 via mobile

The location is fantastic, ten minutes walk from everything in this fantastic city. One of the few German not destroyed in WW2.
But there is a strange feeling about this modern, quite empty hotel. The two buildings are apart, hence reception, breakfast/restaurant is in one building, rooms in another. And you have to cross a city square. Not nessesarily nice at 10.30PM with kids.
The rooms are small but well equipped and clean.
This hotel might deserve an extra star for it's breakfast. Typical German, high quality and served on a nice outdoor seething.

  • Stayed: July 2013
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Thank Morten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Manager at H4 Hotel Muenster, responded to this reviewResponded 25 July 2013

Dear Morten,
thanks for your reservation and feedback here on tripadvisor. We are pleased that we were able to convince you of our breakfast and the location of the hotel. The feeback score is very important for us to constantly work on the quality and service that make guests feel comfortable. We hope to see you on your next trip to Münster.
Best regards
Bernd Kerkhoff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2013

We stayed in a junior suite and it was nice and spacious and a very tidy modern room. On the positive side:
Good breakfast
Good location
Nice bed
Modern amenities and TVs
Parking in garage right under hotel
Staff at breakfast were attentive and nice

On the negative side:
No bath - only a shower (I hate that)
No sauna or pool
Service as a bit slack at the front desk and house keeping - asked for a map and they had none, asked for ice and I was told to go to the restaurant (even though they said in the hotel guide front desk would provide). The tissues were not replaced, the scales did not work and they took some paper as rubbish which I was trying to keep for wrapping something later (I had put it away under a table to show that it was not rubbish).
Being a junior suite there was what should have been a lounge area with the 2nd TV etc, this was there, but instead of a sofa there were two chairs which were not particularly comfortable for sitting back and relaxing - just seemed a bit odd and made it look more like a waiting area in a doctors room than a hotel suite lounge area.

  • Stayed: June 2013, travelled on business
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Thank Nice20a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TREFF_MUENSTER, Leiter Gästebetreuung at H4 Hotel Muenster, responded to this reviewResponded 21 June 2013

Thank you for your stay at our Treff Hotel Münster City Centre and your feedback here at TripAdvisor. In our breakfast buffet we attach great importance to quality and selection. We are very pleased that you enjoyed it and hope that you had a nice start after breakfast.Thank you for your comments regarding the housekeeping. We will talk with colleagues and improve the situation.We wish you a good time and we hope to see you soon at our hotel .
Kind regards
Ihr Team vom TREFF Hotel Münster City Centre
Fabienne Lennert - Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H4 Hotel Muenster

Address: Stubengasse 33, 48143 Muenster, North Rhine-Westphalia, Germany (Formerly Treff Hotel Muenster City Center)
Region: Germany > North Rhine-Westphalia > Muenster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Muenster
#8 Business Hotel in Muenster
Price Range: £87 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H4 Hotel Muenster 4*
Number of rooms: 138
Official Description (provided by the hotel):
The modern H4 Hotel Munster is located right in the centre of the university city of Munster and is the ideal base for your business or personal trip. Many sightseeing attractions like the cathedral, the Prinzipalmarkt street or the palace and several museums can be reached within a few minutes' walk. You can get to the planetarium or Munster's zoo (all-weather zoo) in approximately 20 minutes with local public transport. Munster/Osnabruck airport is just 20 km from the hotel. You can also conveniently reach the A1 and A43 motorways, which means you have ideal connections to the Ruhr region. ... more   less 
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Also Known As:
Ramada-Treff Hotel Muenster City Muenster

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