First of all it looks like it's haunted..! We had booked 2 rooms. In the confirmation it said that the rooms need to paid upon arrival. Well when we came to this "hotel" the door was lock, eventhough the signn time is between 14-18, and we arrived 14.20. We tried to ring the doorbell and nothing, the hole time waiting we did see movement inside. After few trieds we knocked on the door and heard a really unpleasent voice yalling something in german. So we waited more. When we got in, he lady just asked "What do you want", "well, we have 2 reservations", " No you don't" " Oh, yeas we do" We showed her the confirmation and she just crossed our names over from the confirmation list and said once again, you don't have reservation, and have you paid anything? We showed that in the confirmation it says that we pay when we arrive. Then she stopped speaking any english and "could only speak german".. She told that there were no more rooms left and that we should leave....!!!!!!! And so we did, found a much nicer hotel and thanked god we didn't have to sleep in that terrifying "hotel"..
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Ebookers and Evoline ltd so you can book your Hotel im Volksgarten reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.