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“Charged MORE when we checked out”

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Campus Lounge Hotel
Ranked #18 of 24 Hotels in Paderborn
Bournemouth
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Charged MORE when we checked out”
Reviewed 29 January 2014

We found this Hotel near where my daughter was going to live. It said 70 euros online, but when we checked out they wanted 79 euros, so beware.
There was no microwave or kitchen in this room. Breakfast was extra and was ok ish, and I hope I've reached the 200 words that want before I can submit this review.

Room Tip: Make sure the price it says on the site you actually pay, because in our case they wanted more and w...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrissyBeere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Villedieu, France
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 December 2013

Modern, stylish hotel; service more than average; partly noisy, free WLAN and free parking; too distant by foot for downtown; fair prices; during summer vacation the restaurant is closed; no air-conditioning.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Templier84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulm, Germany
Level 6 Contributor
133 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 6 August 2013

Conveniently located hotel, reasonably close to the city center. Rooms spacious with a small kitschen and even a microwave oven. WLAN complementary! Breakfast with good choices and a lovely outside terrrace overlooking the landscape. Staff friendly. Can only recommend it. Free parking

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juretennis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Missouri
Level 6 Contributor
165 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 4 August 2013

Location at the University campus, so convenient if you have business there. Very basic room with uninspiring facilities. My biggest difficulty was having a ground floor room facing out on a street with no air conditioning in summer. I'd have loved to be able to open my door/window fully, but that was impossible given the location. Breakfast was good.

  • Stayed July 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Congenuity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level 5 Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 May 2013

I stayed at the Campus Lounge Hotel in Paderborn, for five nights. On the evening of Sunday 12th May I was greeted by a friendly receptionist; (waitress and cook) given my room card and then I went up to my room, number 310. The room had plenty of space and the furniture was practical. A quick comment on the small balcony; there was neither a seat to sit on, nor was the concrete floor cleaned in some years. Most likely caused by the weather, the floor was covered in a dark-green or brown coating. I noticed other balcony floors on the same level and below, that these floors were clean. I nearly forgot to mention; the pillow was far too soft, though very large. Without folding it at least twice, you would believe your head was lying on the mattress!
I´ve written receptionist, waitress and cook because, when I left my lovely and large room I went to the bar, I couldn´t find the bar person. I went to the reception to ask and, was informed by the very same young and friendly person I´d received my room card from, that she was serving behind the bar too. Not necessarily unusual I decided. But, when I went to breakfast on the first morning, I complimented a waitress on the good-tasting food and requested, that she passed this onto the cook. Well, the “cook” actually came to my table to thank me for my words. The “cook” was once again, the very same person who served at the reception and behind the bar the evening before!
I´ve often observed in some hotels, that receptionists have worked from 14:00, finished at 23:30 and, were standing at the reception at 07:00 the following morning! These people have to get home first of all, possibly eat something, maybe shower, and only then can they can they get some sleep or at least, rest! The service in Campus Lounge Hotel was bad for one simple reason. Some personal there have multiple tasks to perform – which is very normal in professional life today only, you can only be in one place at a time! If you´re checking guests in or out, the people in the bar, wait! If you´re serving in the bar, the guests at the reception, wait! There will surely be a financial saving for hotel management´s “multitasking-method” but, it clearly reduces the standard of service! Bad service doesn´t bring guests back to the same hotel!
I noticed young Americans lying around the bar area on the first evening. The men were clothed decently where their female counterparts were dressed in tee-shirts, ever-receding shorts and, some even had their bare feet on the seats they occupied! Nothing against Americans of course but, perhaps this hotel could enforce a dress code policy which, would be for the benefit of other fellow guests! These American were clearly students of the university in Paderborn.
I also noticed at breakfast, that a few female Americans wore lose-hanging tee-shirts and, boxer-short-looking garments. If I were on the beach on holiday, this sort of clothing would indeed be appropriate – but not at breakfast! As a matter of mild interest, I saw this kind of “ignorance” to a dress code in Mexico a few years ago. In the evenings at dinner, it was the Americans – young and not so young, that wore tee-shirts and shorts. Perhaps hotel management didn´t enforce their dress code policy for fear of losing custom? It´s just a great shame, that certain individuals simply ignore a clear, written sign in front of an eating place stating, that appropriate clothing is to be worn! “When in Rome do as the Romans do”? I suppose this philosophy is not taught everywhere and, isn´t respected or practiced either.
Going back to breakfast on the second and the rest of my mornings in Campus Lounge Hotel; I wish to write the following. The dark-haired waitress did not greet me as I walked into the restaurant but instead, asked me for my room number! This verbal ritual continued until my last morning there. I did not once get the impression, that this young lady, either liked her job or, enjoyed being there!
The short, blond-haired waitress wearing black glasses, serving in the restaurant mornings and middays, was far more friendly, professional and talkative. Equally, the blond-haired receptionist, waitress and cook, was fantastic! This does not indicate, that blond-haired waitresses are more diligent, friendlier or professional, than non-blond-haired waitresses.
Would I like to stay in this hotel again? Yes and, I will speak with management about the observations I´ve written above. Sometimes a personal talk with management has more impact, which from my experiences brings positive results, than writing a review. Fellow hotel guests benefit from our reviews, management perhaps from direct and verbal interaction.

Room Tip: Once you´ve read my "Receptionist, waitress and cook" review you´ll understand, why bringi...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David Alexander... F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morgantown, West Virginia
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2012

The Campus Lounge is a good, clean, quiet hotel located next to the campus of the University of Paderborn. I have stayed there many times. If you are doing something at the Uni, it's a great choice. There are also apartments available with a kitchenette, but they are usually booked well in advance. The price is good, and breakfast is fantastic. Helpful staff.

It is about a 10 minute cab ride from the train station.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, United Kingdom
Level 4 Contributor
32 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 June 2012

We were in Padderborn for my Wife's son's medal ceremony. The room was comfortable and well appointed with balcony. Breakfast was very good and was nice to have it cooked for us as we run a B&B in North Devon. Above all we found the staff very friendly, helpful and wanting us to enjoy their hotel and city. The only problem we haqd during our stay was a rather long wait for a drink at the bar but the barman was so worried I was given a very nice brandy on the house.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nightingails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Campus Lounge Hotel

Property: Campus Lounge Hotel
Address: Mersinweg 2, 33100 Paderborn, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Paderborn
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 24 Hotels in Paderborn
Price Range (Based on Average Rates): £
Hotel Class:3 star — Campus Lounge Hotel 3*
Number of rooms: 49
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