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Hotel Excelsior Ludwigshafen
Ranked #9 of 10 Hotels in Ludwigshafen
Reviewed 11 April 2014

This building really looks bad from the outside, but entering the lobby was a pleasent surprise, as was the hotel room, Sky Bar up in the 17th floor and breakfast.
Good deal for the money.
If I had seen the building first, I wouldn't ever booked a room from it. Gladly somebody else did the booking for me.

Stayed: April 2014, travelled on business
Thank Petra Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Management_2013, Guest Relations Manager at Hotel Excelsior Ludwigshafen, responded to this reviewResponded 2 May 2014

Dear Petra,

thank you very much for your great feedback and the praise about our central location, our renovated lobby and our uniqe SkyBar on the 17th floor as well as our breakfast buffet. We are glad to inform you that our facade will be painted in the near future as well as all the rest of our hotel rooms. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim.

Kind regards
Your team from Excelsior Hotel Ludwigshafen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 - 99 of 499 reviews

Reviewed 7 February 2014

The Hotel is a 3 stars Hotel, has new management far as I understood from the reception staff which were very friendly and keen to help with everything Our Team needed, They also renovated a lot in the past weeks.

My room was large with bath and balcony . The main Train station is nearby ,trams too, so you can walk everywhere and/or leave your car in the Excelsior garage, Breakfast Buffet was good and the free Wi-Fi was fast.

If you don't want to go out in the evening, there is a bar with great panoramic view on Ludwigshaften.

  • Stayed: February 2014, travelled on business
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Thank Li S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Management_2013, Leiter Gästebetreuung at Hotel Excelsior Ludwigshafen, responded to this reviewResponded 13 February 2014

Dear Li,

first we would like to thank you that you have taken the time to inform us about your experience at the Hotel Excelsior.

We attach great importance to improve our services continuously. Therefore, we welcome suggestions and criticism. We want to thank you for your praise about our friendly staff, the central location, the good breakfastbuffet and our Wi-Fi.

We are very pleased that we could offer you a pleasant stay at the Hotel Excelsior and hope to have the opportunity to welcome you soon in our hotel again.

Kind regards
Your team from Hotel Excelsior

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

I stay in the hotel after his renovation and had a very good experience. The room was clean and had a modern design. The hotel is located very good, close to the city-center. An important issue for me was the free WiFi. Recommend very much.

Room Tip: Ask for a balcony room.
See more room tips
  • Stayed: February 2014, travelled as a couple
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Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Management_2013, Leiter Gästebetreuung at Hotel Excelsior Ludwigshafen, responded to this reviewResponded 13 February 2014

Dear Daniel,

thank you very much for your great feedback and your praise about our central location and the cleanliness and modern design of your hotel room. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Ludwigshafen.

Kind regards
Your team from Hotel Excelsior

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2013

I booked this hotel at the last minute and did not read tripadvisor's review (now I learned my lesson). The stench of cigarette smell is all over the place, there's a blue carpet everywhere that looks (and probably is) very dirty.
Literally, for the first time I went to sleep quickly just not to think of the dump I was in!.
Breakfast was OK and the Wifi did work OK.
This is a hotel I will never stay again

  • Stayed: April 2013, travelled on business
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Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2012

Unfortunately the hotel is not up to the expected level. I lived there because there were no places elsewhere during the Formula 1 Grand Prix from Hochenheim. Hallways smelled awful "as old things." Rooms were new and with modern furniture, but windows were with old woodwork and not very good noise isolated. Breakfast was good, varied and please everyone (we were a group of about 25 persons). I could not have dinner at the hotel (no possibility) but a nearby (1,5 Km) is a 3 stars Michelin restaurant (In Ludwigshafen!).The hotel is not distinguished by anything.

  • Stayed: July 2012, travelled with friends
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Thank EmilianM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

I made the mistake of reading the tripadvisor reviews AFTER booking this hotel and feared the worst. However, while not the greatest hotel it is fine for a short stay.
The rooms and hotel in general is a bit old, but mine was large and comfortable (no smell of smoke). Breakfast was good and the free wifi worked well. The reception staff were fine. The bar on the 17th floor is a hoot, with good views of Ludwigshaften (not much to look at!) and an 80s soundtrack.
The location is pretty good if you need the train station or need to be in Ludwigshaften for some reason. There are trams close by and you can walk everywhere. The area is a bit dull but seemed safe. It wasn't ideal for me as I was going to Mannheim (a longish walk across the bridge or a tram ride).

  • Stayed: April 2012, travelled on business
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Thank splint64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2010

This hotel was so bad for so many different reasons. The room we had stank like something had died in it. Not only was there a smell, we couldn't sleep all night because there was a party going on down the hall from us. When we rang the reception staff to inform them about the fact that they were slamming doors and screaming and shouting at 2 am, we were told by the staff over the phone "Yes, it is noisy because they are having a party on that floor". They refused to send anyone up to tell them to stop making noise and as a result there was noise right through to 4 am. The next day we went down to the reception to talk to the manager about the terrible night we just had and were told off by the girl (who was full of attitude) who was on duty. She refused to put us in contact with the manager and told us to email them if we had a problem. Never stay here, trust me its not worth it.

  • Stayed: September 2010, travelled with family
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1  Thank Lisa8383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Excelsior Ludwigshafen

Address: Lorientallee 16, 67059 Ludwigshafen, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Ludwigshafen
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #9 of 10 Hotels in Ludwigshafen
Price Range: £43 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Excelsior Ludwigshafen 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Hotel Excelsior Ludwigshafen, with its 160 hotel rooms, is situated in the midst of Ludwigshafen city. Our bar on the 17th floor offers a 360° panoramic view of the city and the beautiful Rhine-Neckar Valley. The cocktail bar is an ideal place to start a lovely evening with a glass of wine or a cocktail. All the hotel rooms have a balcony and enjoy free WiFi internet. In the business hotel rooms, selected drinks from the minibar as well as a tea and coffee station are available free of charge. ... more   less 
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Also Known As:
Eurohotel Excelsior Ludwigshafen
Eurohotel Excelsior Hotel Ludwigshafen

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