We are currently staying at this Hilton, enroute another work assignment in Italy, after one year living in the area. Accordingly, we had many suitcases, clothes on hangers, boxes, etc. Unfortunately there was no bellman to assist when we checked in on Sunday. We were told to wait 10-15 minutes if we wanted to use that service. So we loaded the cart ourselves and checked in. Reception service was standard. Room is on the river with a pleasant view. Furnishings and beddings are standard but the towels in the bathroom are stained, time to throw them out! The lounge chair in the room is very uncomfortable with a extremely hard seat and back cushions. Plenty of closet space. Only instant coffee available in the room, although more expensive rooms do have nespresso machines. The air conditioning is weak and the room is a bit stuffy at night. We had a maintenance tech check it with no improvement noted. The hallway rug was shampooed during the day but there was no ventilation and the chemical/cleaner smell was overpowering. I opened a door to the stairwell to get some air and the covert smoking location was discovered, ugh!! So I had a choice of enjoying cigarette smoke or rug cleaner. This is not up to the Hilton standard. I would not stay here again.
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- Also Known As:
- Hilton Mainz Hotel Mainz
- Mainz Hilton