We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfection”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hyatt Regency Mainz
Ranked #1 of 41 Hotels in Mainz
Certificate of Excellence
Ciudad de mexico
Level Contributor
200 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Perfection”
Reviewed 14 April 2014

The staff is the most efficient anywhere in the world. Always smiling, always solving every single need we could have, an example among many things, they managed to arrange a Doctor in nothing more than 3 minutes, and calling a cab, giving the driver precise instructions of the doctor location, and even the DOOR ! we should go to in a big clinic.
They are an example of service excellence all the time, not failing once. My deepest congratulations to every one.

The location in beatiful, overlooking the Rhine river.
A very modern space, with many amenities in the room
Very clean, nice rooms. Coming from the american continent, rooms in Europe always are a little on the small side, but thats an Europe's thing. Actually here, they are above average in size, for Europe again.
Very nice bathroom.
Oh, the breakfast is amazing, really.

Recommended? Yes, and Above anything. It is worth every euro spent. You won't feel dissapointed.

Room Tip: Choose it overlooking the river, it is worth it.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MexicanoViajero1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review, 17 April 2014
Thank you very much for taking the time to write this wonderful review.
I was delighted to learn that you very much enjoyed your stay with us, and your positive comments - especially about our hospitality and the service attitude of our employees - are greatly appreciated, and have been shared with the entire team. We hope to welcome you back again soon.

Kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,051 reviews from our community

Traveller rating
    716
    261
    51
    19
    4
See reviews for
130
343
77
417
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NL
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 April 2014

We enjoyed our stay at the Hyatt very much. Had a lovely suite with Rhine view and all the amenities, very friendly and attentive service overall ! Special thanks to Franka Kretzschmar and the Front Office crew :) we felt very welcome and thanks again for the "special parking service" you arranged for us ;) Regency Club: Farina thank you so much for creating the "600Rouge" for us; we sure will order one on our next visit ;)
The hotel is very close to the Old Town and all the lovely wineries, the market, the Gutenberg museum, Cathedral etc. ...all in walking distance.
Loved our home away from home and for sure will return. Groetjes uit NL Maria&Chris

Room Tip: rhine view rooms
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miramaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review, 17 April 2014
Thank you very much for taking the time to write this review.
It was very nice to read that you enjoyed your stay at Hyatt Regency Mainz as much as you did.
It is hugely motivating for our staff to hear that we were able to satisfy you with our service and facilities. Thank you very much once again, and we look forward to welcoming you back in the very near future!

Kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 April 2014

I stayed at the Hyatt Regency Mainz last weekend. Enjoyed the experience a lot. Especially the SPA. Very nice swimming pool, hot tub and saunas. Also the breakfasts were quite delicious. Good variety of fresh squeezed juices, a lot of fruit and freshly made omelettes.
The rooms are a bit small and not as new. The bathrooms are big and well designed. We got the room with beautiful River view. It is nice to wake up in the Morning looking at Sunrise.
The service was very good as well.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatiana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review, 2 April 2014
I would like to thank you very much for taking the time to write this nice review, recording your last stay at our hotel. It is a pleasure to read that you and your family enjoyed your time at Hyatt Regency Mainz that much. I will share your compliments with the kitchen and the service stuff as well.
We hope to welcome you back soon!

Kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
100 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 March 2014

We stayed at this hotel last summer and enjoyed our stay. It is located about a 10-15 minute walk from the main tourist areas of Mainz. The hotel itself is very modern -- it incorporates an old armory building and is very visually appealing. We had a great view of the Rhine from our room. The staff was also friendly and accommodating. We stayed here on points, so I am not able to comment on the value.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GG1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review, 25 March 2014
Thank you for taking the time to share you experience at Hyatt Regency Mainz.
I was pleased to read that you enjoyed your stay with us and that you were impressed by the design of the hotel and the hospitality of our staff.
I hope to welcome you back soon and once again thank you for your comment.

Kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomington, Indiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 March 2014

I feel compelled to finally write a proper review of the Hyatt Regency Mainz. My husband is a 2-million-miler with Delta (adn that's not counting his miles or status on other airlines) -- so he has been around the world and stayed in many hotels. Yes, he has stayed in some very exclusive and luxury hotels -- but as far as we are concerned, the Hyatt Mainz is one of our very favorite hotels! We have been coming to the Hyatt Regency Mainz since 2002. We are always warmly welcomed as return guests -- the front desk remembers us, year after year. Service is impeccable and friendly; lobby is gorgeous; location is unrivaled (directly on the Rhine). Bathrooms are, indeed, very spacious. Rooms - though nice and in good shape -- could use some updating (they have had the same decor since 2002). The pool and gym areas are large and bright-- and there are also spa services available. Bike rental available around the corner from independent purveyor; Rhine cruise boats (daily cruises) dock just outside the hotel; access to old town is across the street. And I beg to differ with some of the reviewers: there is a LOT to see in Mainz! The old town, Cathedral, and Guttenberg Museum. There is a fantastic Saturday open market on the main square. St. Stephen's (on the hill) is home to an amazing array of Chagall windows. And Mainz is situated on the Rhine: go wine-tasting!!!!
Food is pricey in restaurant but reflects honestly the quality of ingredients, care of preparation and great service.. Ditto for breakfast (I've also lived in Paris, and the croissants and breakfast pastries here are as good as some of the best in Paris) but best for brunch, when you can definitely benefit from the copious and delicious offereings and made-to-order omelettes, pancakes, etc.. Wine garden outdoors is wonderful -- again excellent food at a reasonable price -- and with view of the Rhine! The bar also offers good cocktails and "bar food", and on Fridays, entertainment. We have heard some great jazz here and were able to enjoy a great evening with our teen sons in a fantastic atmosphere!
We lived in Germany for many years (11), and again for many summers (7), due to my husband's job. We continue to visit every summer, so i'd say we known Germany pretty well. One thing we do every year is end our trip at the Hyatt Regency Mainz! We always upgrade to the Club Floor -- and I must disagree with one of the more recent reviewers who complained about the Club Floor. It's true that food is not available all day long, but the non-alcoholic drinks and coffee are (and the coffee machine is excellent -- and I am very fussy about my coffee!) as is yoghurt.. An enhanced continental breakfast is served 7-10 am -- quality ingredients all (fresh-pressed juices, delicious breakfast pastries, lachs, salamis, cheese, fresh bread, jam, etc, yoghurt and cereals-- and if you want eggs, they will order them up from the kitchen at no extra cost. there is coffee and cake ( a german tradition) in the afternoons (at least on week-ends) and from 6-8 pm there is an excellent 'cocktail hour" with appetizers that are copious enough that our teenage boys have actually made a meal of them! The wine selection is limited -- but serves only the best from the region. We love the Club Floor and feel it is well worth the price to upgrade. Having stayed in other hotel club floors, I can only emphasize how much better the quality is here compared to American hotels!
One more thing: The staff always remembers that our wedding anniversary is usually within days of our annual July stay, and they always leave us some treats and a card and usually a bottle of their superb sparkling wine in our room. I call that EXCELLENT service!
Thank you again to all the staff at the Hyatt Regency Mainz. It is always one of the highlights of our summer travel! Can't wait to visit again in July!

Room Tip: Do yourself a favor -- Upgrade to the "Rhine View" -- it is SO worth it! Even on gray, ra...
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berlinjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, General Manager at Hyatt Regency Mainz, responded to this review, 13 March 2014
Thank you for having taken the time and effort to comment on your stays with Hyatt Regency Mainz. I was delighted to learn that you so much have been enjoying your stays with us and keep gladly returning with your husband to our hotel.
Above all, we were extremely pleased to read that you were impressed with the service our associates provided. Your very kind comments about our staff are very much appreciated and have been shared with the team. Additionally, we were very delighted to read how much you enjoyed our food and beverage offers and the atmosphere on the Hyatt Regency Club Floor as well as in our restaurant. Certainly your very kind words were forwarded to the team. Please rest assured that positive words like yours have a motivating impact and it is a real pleasure to spread them.
Again, many thanks for your encouraging feedback and I hope that we may look forward to welcoming you back to Hyatt Regency Mainz in the near future.

With kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 February 2014

Just came back from a couple of nights at the hyatt regency in Mainz. Good points: lobby is lovely, staff are helpful, bathrooms big and great showers, and the bedrooms are lovely too. Bad points: Under no circumstances be sold the "regency club" level option. We were sold this when we arrived and if like me you are thinking "oooo club level, with it's own floor and special pass to let you access it in the lift, and free drinks and snacks - that'll be lovely and swanky" think again! It's basically a small doctors waiting room with a small fridge with a couple of bottles of soft drinks in it and a vending machine of coffee flavoured water! Horrid! The snacks are only there for one hour a day and they mean one hour! Not even nuts which you get for free in the bar downstairs. Massive disappointment for the price, there aren't even staff in there to serve you. Breakfast was nice but massively overpriced. It's a nice enough hotel, the lobby has a bit of wow factor but it isn't a patch on proper luxury hotels.

Room Tip: do NOT upgrade to club level.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MonobrowMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, General Manager at Hyatt Regency Mainz, responded to this review, 27 February 2014
I would like to thank you very much for your comments and apologize for the fact that you were not satisfied with our Regency Club Lounge.
This is of course not the impression we want you to leave our hotel with. For your information, snacks are served daily from 6pm to 8pm, whereas breakfast is open from 7am to 11am. During the snack hours, a variety of alcoholic beverages is served in addition to the variety of soft drinks we serve throughout the day.
We look forward to welcoming you back in the not too distant future.

With kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 January 2014 via mobile

The breakfast was one of the best among many other hotels around the world that i've stayed in....and ofcourse...and the choices of fresh juices...not the ones from the packaging....also bakery choices....excellent.....not to forget to mentioned the Bratwurts and other.....

Stayed January 2014, travelled solo
Helpful?
Thank bobo852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otto_Steenbeek_HRM, Manager at Hyatt Regency Mainz, responded to this review, 24 February 2014
I would like to thank you very much for you positive comments.
It is a great complement to our breakfast kitchen. Please rest assured that positive words like yours have such a motivating impact and it is a real pleasure to spread them.
Once again thank you and I hope we can welcome you back in the near future.

With kind regards

Otto Steenbeek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mainz hotels
0.5 mi away
Hilton Mainz
Hilton Mainz
#2 of 41 in Mainz
4.0 of 5 bubbles 1,034 reviews
0.7 mi away
Hilton Mainz City
Hilton Mainz City
#5 of 41 in Mainz
4.0 of 5 bubbles 498 reviews
0.8 mi away
Novotel Mainz
Novotel Mainz
#6 of 41 in Mainz
4.0 of 5 bubbles 691 reviews
Show Prices
Show Prices
Show Prices
5.1 mi away
Atrium Hotel Mainz
Atrium Hotel Mainz
#3 of 41 in Mainz
4.5 of 5 bubbles 256 reviews
0.1 mi away
Ibis Mainz City
Ibis Mainz City
#4 of 41 in Mainz
4.0 of 5 bubbles 657 reviews
1.1 mi away
InterCityHotel Mainz
InterCityHotel Mainz
#7 of 41 in Mainz
4.0 of 5 bubbles 295 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Mainz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Mainz

Property: Hyatt Regency Mainz
Address: Templerstr. 6, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Mainz
#1 Luxury Hotel in Mainz
#1 Romantic Hotel in Mainz
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Mainz 5*
Number of rooms: 268
Official Description (provided by the hotel):
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz is only 500 m from the Rheingoldhalle Congress Centre and has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Club Olympus Spa & Fitness is a Mainz wellness and fitness club catering to both body and mind, featuring the latest in fitness and training equipment. Recreation facilities include an indoor swimming pool, whirlpool, sauna and steam bath. A variety of exclusive massage and cosmetic treatments are available, providing our Mainz hotel guests with the ultimate in relaxation. Sample delicious cuisine at one of our several renowned Mainz restaurants, including Bellpepper Restaurant with international delicacies and M-Lounge, which specialises in sandwiches, burgers, light snacks and homemade cakes. Enjoy barbecued delicacies and a stunning view of the Rhine River on the lovely Rheintochter Terrasse. Our Kanzel beer garden, offering grilled snacks and refreshing beverages, invites you to delight in the summer months under shady trees on the banks of the river Rhine. The Malakoff Bar, with its Hofgarten courtyard, provides the perfect Mainz bar setting in which to spend the evening. Enjoy a stylish yet elegant atmosphere with an abundance of cocktail specialties. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Hyatt Hotels Corporation, Booking.com, Hotels.com, Priceline, Travel Republic (UK), Agoda, TripOnline SA, Traveltool, S.L.U., HotelQuickly, Cancelon and Hotel.de so you can book your Hyatt Regency Mainz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing