This hotel is a mixed bag- love the fitness center, the wi-fi, the pool, and the on-site restaurant. Some of the employees are excellent, and a couple are only so-so. However, they need to pick up the room cleanliness a bit. There was obvious body hair on the beds/mattresses and the carpets could use a refresh. Also, for some reason, the power will not charge my computer (both times I stayed there, I thought my charger was broken.) I don't know if I am the only one- it's not a big deal, but I didn't have that problem anywhere else in Europe, even in the oldest of buildings. Please, Novotel, this place could be world class, if you put just a tiny bit of effort into human resources!
- Official Description (provided by the hotel):
- The Hotel Novotel Mainz is located in the central and peaceful historical area "Auf dem Kästrich", just a few minutes' walk from Mainz city center. Modern architecture and a heritage-protected vault dating back to the 17th century create a charming contrast in the hotel's interior, giving the hotel a distinctive edge. The 217 modern rooms are air-conditioned and equipped with flat-screen TV and free WIFI. The hotel has a restaurant, bar and wellness center complete with pool, sauna, steam bath and fitness center. The 12 meeting rooms can accommodate up to 150 people. Chargeable parking is available in the indoor car park. ... more less
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- Also Known As:
- Novotel Mainz Hotel Mainz
- Mainz Novotel