The hotel is in an excellent location for any visitor who wants to be able to easily walk in to the city centre but doesn't want the noise of city centre life. The staff were universally polite and friendly. The quality of the food at breakfast was excellent and comprehensive.
There are three aspects that need improvement. One, the mattresses and pillows were basic and did not aid restful sleep. Two, the breakfast staff did not check with guests about the availability of coffee, leading to empty pots being left on tables that had been re-set for the next guests. Three, the number of guests in a room is known to the hotel and yet the rooms had no additional robe, towels or bedding.
- Official Description (provided by the hotel):
- The Hotel Novotel Mainz is located in the central and peaceful historical area "Auf dem Kästrich", just a few minutes' walk from Mainz city center. Modern architecture and a heritage-protected vault dating back to the 17th century create a charming contrast in the hotel's interior, giving the hotel a distinctive edge. The 217 modern rooms are air-conditioned and equipped with flat-screen TV and free WIFI. The hotel has a restaurant, bar and wellness center complete with pool, sauna, steam bath and fitness center. The 12 meeting rooms can accommodate up to 150 people. Chargeable parking is available in the indoor car park. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Mainz Hotel Mainz
- Mainz Novotel