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“VERIFY EVERYTHING TWICE KEEP A RECORD TOO ! YOU MIGHT NEED IT !”

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Novum Select Hotel Mainz
Ranked #11 of 41 Hotels in Mainz
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“VERIFY EVERYTHING TWICE KEEP A RECORD TOO ! YOU MIGHT NEED IT !”
2 of 5 bubbles Reviewed 8 August 2011

Instead of the confirmed SUPERIOR rooms we were given ORDINARY rooms without letting us know. When we discover they said that they didnt have available and they agree to new reduced price....At the check out the price was unchanged and it took a lot of talking to gain our rights.!!!

The second event that spoiled our holidays was the fact that for 2 consecutive mornings there was no hot water in the bathrooms.!!! The one day they told us about a technical problem the other about a group of tourist from India that they spent the whole amount of hotel's hot water and there wasn't any left for us.....unbelievable but true !!!!

Rooms and breakfast were very good.

Organization and Reception service need a lot of improvement

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisHad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
    33
    102
    42
    14
    5
See reviews for
21
40
7
105
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
scotland
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 11 April 2011

We were motoring through europe and this place is so convenient for the highway. Its clean, unfussy, has really courteous staff and the food was fabulous. I will certainly stop here again. Ok, so its not in downtown Mainz but there's always taxis. If I wanted to be really picky I could say that the bathroom whilst very clean, wasn't so luxurious but it did the job. I would definitely recommend this place when driving through europe.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holiday232323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, UK
Level Contributor
105 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 15 December 2010

Stayed here as my preferred hotel was full. The Park Inn is small, friendly, clean and comfortable. Bar and restaurant are good, as is breakfast. The hotel is adjacent to a retail park and appears to be 10-15 minutes from anywhere else.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoctorToxic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 November 2010

The Park Inn is in the middle of a shopping complex, and not at all convenient if you don't have a car. There are no restaurants within a 5-10 mile radius (except McDonalds!) and the area is generaly pretty remote.

The hotel is nice enough, but only really as a base. We used it to sight-see around Mainz, and didn't spend much time in the hotel itself - if you plan to laze around a bit then go for somewhere a bit nearer the centre.

Only complaints were that the cleaner woke us up coming into out room every morning - and we're not late sleepers. I think he came in before 8.30am every day. And the internet is also not free (though iPass users can log on).

  • Stayed October 2010, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laura_blonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
78 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 10 June 2010

Good Hotel & close to the AutoBan for a stop over. There is Mac Donald right opposite the Hotel & u can have what u want there at economic cost. The Hotel is good & comfortable.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bhandarkar123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osaka
Level Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 2 June 2010

The hotel is located far from the city center and/or the train station. There's a bus service, but it is not very frequent and, especially on weekends, it may take up to 30 minutes in between the services. The hotel's rooms are big and clean with all necessary amenities. The surrounding area has McDonalds, a shopping center and a small coffee shop. The breakfast was rich and plentiful with a variety of fruits and breads.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank made_in_ukraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
france
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 December 2009

My favorite hotel was sold out so I had to find another one.
I was lucky because this one is also a good one. Good rate , room is well organized but mine was too close the lift
The restaurant is good but not cheap

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank titou59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Select Hotel Mainz

Property: Novum Select Hotel Mainz
Address: Haifa-Allee 8, 55128 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 41 Hotels in Mainz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novum Select Hotel Mainz 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Novum Select Hotel Mainz is a modern business hotel. There are 121 rooms, all tastefully furnished and equipped with the latest amenities. The rooms have large desks, bathroom with bathtub, hairdryer, air conditioning, soundproofed windows, telephone, wireless Internet, safe, HDTV and satellite TV. Our comfort rooms offer additional comfort. There are professional conference rooms, a lobby bar and a restaurant. ... more   less 
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