My husband and I stayed at the hotel Becker's in Trier as I received a smartbox voucher for it. Unfortunately the room bookable with the voucher was not available so I had to book a higher category and top-up a rather high amount of money (that probably in Trier would have allowed booking a hotel room somewhere else). The hotel is very modern and cool, our room (junior suit) was very large with nice design and two glass walls to the outside (and one to the bathroom). Very much appreciated also the attentive staff and the complimentary small bottle of local wine. Still, there were some details not up to the standars expected: few towels and very old, too small tv to see from bed, double bed composed of two unconfortable matresses with hole in between. Toiletries were not new: the body lotion was empty, I wanted to call to get a new one but did not manage becasue nowhere the number to call the reception is indicated (the usual numbers did not work). Ah, and the bathroom flooded after the shower.
Overall the experience was ok because I got it partly as gift, but if I had to pay the full price I would not be so happy, considering also that the hotel is located outside of town.
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