Vapiano means go slowly and yes the service is very slow.
When entering the restaurant you get a badge which allows you to order what you want. There is choice between salades, pasta and pizza. Unfortunately you have to wait in the row for +/- half an hour (it certainly is when you chose paste) before you get at the desk. The cook prepares your choice of pasta (freshly prepared on site) and sauce in front of you.
You can chose wine by the glass: choice of 20 bins from Italy and other countries. Excellent wine houses such as Firriato from Sicily.
Once you received your food you can eat inside, on first floor or outside at large tables.
You pay after you have finished by giving your badge to the desk.
Beside the long delays, the price / quality value is very good.
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