I am a little surprised by the high Tripadvisor ratings.
There is nothing majorly wrong with this hotel, it just needs to raise the bar in so many areas in order to deliver what I would expect.
The guestrooms are tired looking, scuffs on walls, stains on old carpets, dated bathroom with ugly looking shower curtain. The curtains did not meet in the middle, so each morning I had to wake up when the sun did. The cleaners make the best of it though, everything is clean. The room just somehow did not have the right ambience, maybe Holiday Inn should invest in some interior design.
Wifi was hopeless, constantly dropping connection, so I gave up in the end.
The reception staff were just ok, there was no warmth there, it felt like they were just going through the motions, no real focus on customer service.
For a short stay on business, especially if you have a car, this hotel will be ok, but do not expect anything special, there are no doubt far better options all over Dresden.
- Official Description (provided by the hotel):
- From the hotel Courtyard Dresden in the heart of Dresden’s Neustadt you can quickly and easily reach the baroque old town centre, the central station, the airport and the motorway. Part of the free amenities are: coffee and tea bar, W-LAN Internet access, parking and use of the body&soul™ spa facility. ... more less
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- Also Known As:
- Holiday Inn Dresden Hotel Dresden
- Dresden Holiday Inn