I booked myself and my family at this hotel for end of August 2013. I noticed a couple weeks ago 2x $0.01 charges to my credit card which was unauthorised by me. Payment for these rooms is to be made in full at the time of check in, as per the Booking.com website. I contacted both the booking website and also the hotel to ask why my credit card had been charged. Neither got back to me with any explanation within 2 weeks. I had to then lodge a formal complaint with my bank in Australia. Unauthorised charges of any value are illegal. I am disappointed that neither the booking company nor the hotel replied back to me with my query.
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- Also Known As:
- Royal International Leipzig Hotel Leipzig
- Royal International Hotel Leipzig