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“Wi-fi connection”

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Leipzig Marriott Hotel
Ranked #7 of 100 Hotels in Leipzig
Certificate of Excellence
Barcelona
Level Contributor
155 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Wi-fi connection”
Reviewed 21 August 2014

Coming from a 4-star spartan hotel room in Prague, the room at the Marriott looked so cozy! The furniture is nice, the bed is comfortable with two pillows for each person, the room makes me feel at home.
The bathroom is also almost perfect but maybe they could improve the size of their shower towels, too small in my opinion.
Breakfast is excellent. Their sausages with a taste of fennel are delicious as well as the fried tomatoes - the best ever at a hotel. I even congratulated the cook on that. So there is quality in their breakfast.
Location: a short walk from the train station and from everywhere in town.
Check in and check out very quick with attentive staff.

The only issue that prevents me from giving an excellent here is the wi-fi connection. It is not free, they charge you 5 € for 30 minutes. There are computers with free internet in the lobby but I strongly object to the fact that in the year 2014, " some " hotels are still charging abusive prices for wi-fi. The Marriott has been the only hotel that didn´t provide this service during my recent trip ( I stayed at 5 other hotels ).

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Marga2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Geschäftsführer at Leipzig Marriott Hotel, responded to this review, 28 August 2014
Dear Marga 2009,

Thank you for taking time to review us on tripadvisor.
I am very happy to hear that we managed to satisfy all your needs in terms of service and quality of the hotel. It is our aim to ensure you travel brilliantly and we are always happy to receive so great feedback from our guests.

In regards of WIFI we are working on providing WIFI free of charge in our lobby as of soon this fall. We are sure that this will make a guest stay even more brilliant.

Hope to see you back with us soon again!
Sincerely
Peter Reischl
General Manager
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
Seattle, Washington
Level Contributor
519 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 15 August 2014

We always count on three things from Marriott. Comfy beds which this has. A good location close to the center of town which this had. And we upgraded to include the executive suite which did NOT include free WIFI. What a ridiculous mistake. It made our stay a bummer. Not to include wifi as part of the executive suite upgrade is ridiculous, The reception desk said they have had many negative commentz on this. Marriott should be consistent. We would have stayed elsewhere had we known. We stay in Marriott throughout the world and have never come across no wifi in the executive lounge. Bad decision

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank lesliebauman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, General Manager at Leipzig Marriott Hotel, responded to this review, 18 August 2014
Dear valued guest,
Thank you for taking time to rate us on trip advisor.
We were happy to read that you enjoyed our comfortable beds as well as the location.
In regards of WIFI, I appreciate your feedback. Currently internet is a service we charge for, however including it in an executive studio/suite could be a possibility to review.

I hope we will have the pleasure of welcoming you in Leipzig again in the future. Should this be the case, please feel welcome to do your reservation directly with me.

Sincerely
Peter Reischl
General Manager
Peter.reischl@marriott.com
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Warsaw, Poland
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 August 2014

Typical Marriott city hotel, spacious room with large and comfortable bed makes the night. Didn't use much hotel facilities and if you prefer eating out there are a few places just nearby, very very close, won't be disappointed

  • Stayed October 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wojtek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Geschäftsführer at Leipzig Marriott Hotel, responded to this review, 19 August 2014
Dear Mr. Wojtek,

Thank you for taking time to review us on Trip Advisor, we really appreciate it.
It is our aim to ensure we host our guest brilliantly and we are happy to get the feedback that we succeeded.

Hope to welcome you soon again in Leipzig Marriott Hotel!

Sincerely
Peter Reischl
General Manager
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San Diego, California
Level Contributor
137 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 August 2014

We chose this hotel because we wanted a good location quickly accessible to the venues used by the annual Bach Festival for which Leipzig is known. The Marriott was that hotel. We were able to walk everywhere that we wanted to go. We were at the hotel for five nights and we were satisfied the entire time. As we are a part of the Marriott Rewards program, we were eligible for an upgrade to their club room. The food and refreshments in the club room were excellent, particularly for breakfast in the morning. Breakfast was a choice between the club room or the dining room and we found both breakfasts to be of fine quality, a common Marriott experience. We recommend this hotel to others without reservation.

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank myrevue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2014

This is a very comfortable hotel with a great location in the city center of Leipzig. The staff was gracious and efficient. Like most nicer hotels, there isn't free internet and continental breakfast costs 19 euros. Also, you have to use your room key to access the elevators – stairs are only for emergencies, or so they state.

It was wonderful to have American-style comforts like air conditioning, robes, slippers and a nearly perfect, to-die-for bed. I had a beautiful night's sleep.

Room Tip: We stayed on the top floor, and it was nice and quiet.
See more room tips
Green Features: There are signs and notices throughout the hotel indicating how you can participate in environmentally friendly practices, like not washing towels everyday.
  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank danismailbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, General Manager at Leipzig Marriott Hotel, responded to this review, 8 August 2014
Dear valued guest,

Thank you for taking the time to review us on Trip advisor.
Our aim is to ensure you travel brilliantly and as the training of our hosts is part of that goal, we were very proud to read especially your comment about our staff.
It is also great to hear that you liked our bed as well as our amenities.
In regards of the elevator, using the room card to access your floor is a standard we proudly put in place worldwide to ensure security and calmness for all our guests at all times.

For your breakfast needs, please let me now next time you visit Leipzig and I will be happy to personally take care of your reservation as we do offer also rates with breakfast included.

Looking forward to hear from you
Sincerely,

Peter Reischl
General Manager
Peter.reischl@marriott.com
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Bangkok, Thailand
Level Contributor
102 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
Reviewed 3 August 2014

Mariott Leipzig Hotel is a typical business city hotel. The best asset is the location. Only 100 meters away from the escalator when you come up from the main railway station/Airport train. I found the good sized room comforable, good bathroom size, clean and nice bed. Only steps away from the old town gives you an excellent possibiltiy to stroll around and there are plenty of nice restaurants in this nice city. The pool was closed for renovation. What i totally found unbearable is the lack of free internet. Even as a mariott award member you won't get free wifi. It is not even possible to access your own devices for free internet in the lobby. Instead they provide a hotel owned computer for use. I don't know how it can be possible that hotels in 2014 not offer free wifi, not even to frequent travellers of the mariott chain. I hope hotel managers will finally rethink their policies of what it takes to be a good and up-to-date cityhotel.

  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank SwissTravelManager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, General Manager at Leipzig Marriott Hotel, responded to this review, 4 August 2014
Dear Swisstravelmanager,

Thank you for your comments online. I am happy to hear that you liked our rooms and the quality of our beds, finally this is what we do sell as a hotel and what, together with the location, makes us one of the leading hotels in the city.
In regards of WIFI we are working on our offer in the lobby and anticipate to have free lobby WIFI in place before end of the year. As a Marriott Rewards Gold and Platinum member you always have free internet in our hotels, lobby and in-room.
In the hope that your paths will cross Leipzig soon again, I would like to invite you to contact with me personally for your coming reservation.
Looking forward to welcome you in person,

Sincerely,
Peter Reischl
Peter.reischl@marriott.com
General Manager
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Ouderkerk aan de Amstel, The Netherlands
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 July 2014

Hotel is modern, stylish, located across from main train station and even closer to a sparkling new shopping mall in the center of Leipzig, and walking distance to historic sights, opera and concert hall. Room was large, nicely appointed, quiet, and had comfortable beds. Though the hotel offers parking below the hotel for EUR 18 per day, parking is available in the large shopping mall directly across from the hotel entrance for EUR 8 per day. For those on a budget, the hotel does not offer any free WiFi service, also not in the lobby. At a stay early this month at Marriott Cologne, free WiFi was available in the lobby and adjacent bar. Puzzling why Marriott does not have a consistent WiFi contract with O2 for their managed properties in Germany.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Reiziger2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leipzig Marriott Hotel

Property: Leipzig Marriott Hotel
Address: Am Hallischen Tor 1, 04109, Leipzig, Saxony, Germany (Formerly Marriott Hotel Leipzig)
Region: Germany > Saxony > Leipzig
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Leipzig
#5 Romantic Hotel in Leipzig
#6 Luxury Hotel in Leipzig
#13 Business Hotel in Leipzig
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Leipzig Marriott Hotel 4.5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated between one of Europe's biggest main stations and beautiful historic passages for delightful strolling and shopping, the Leipzig Marriott Hotel welcomes visitors from all nations. Enjoy your stay in the heart of the city at our hotel in Leipzig, Germany. Discover cultural highlights like the famous Gewandhaus or the ancient Saint Nicholas Church right at your doorstep! ... more   less 
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Also Known As:
Marriott Leipzig
Leipzig Marriott

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