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“Good choice for business”
Review of The Westin Leipzig

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The Westin Leipzig
Ranked #9 of 102 Hotels in Leipzig
Certificate of Excellence
Seattle
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good choice for business”
Reviewed 21 November 2012

Have recently stayed at this hotel several times for business. Great location and the hotel itself is nice enough, yet nothing special which makes it a good choice for business. The rooms were adequate - I was upgraded to a suite - only after showing the front desk staff that a suite was in fact available after they told me the hotel was fully booked. So not so great in honoring the Starwood Member Benefits program.

On the flip side, as they don't have a club lounge, they allow SPG Platinum folks to drink at the bar and they also provide a nice snack.

Breakfast is the highlight of this hotel.

Room Tip: If you are SPG Platinum, make sure you ask/insist for an upgrade otherwise you will be relegated to...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThomMSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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English first
Philadelphia, PA
Level 5 Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 November 2012

The Westin Leipzig was satisfactory. The room was fine, nothing special. There was no clock, wifi was expensive, the pool was expensive. The staff was courteous but not really friendly or helpful. For example, I asked if we could print our boarding passes - yes, but we had to pay to use the computer/printer. On the other hand, the breakfast was wonderful, really delicious and so many choices! The location of the hotel was relatively central, maybe a ten or fifteen minute walk to most tourist sites, five minutes from the main train station where one can hop on a tram to most of the city. All in all, I think there have to be better options for the money.

Stayed October 2012, travelled as a couple
Helpful?
Thank frugaltravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 9 November 2012
Dear Guest,

thank you very much for you comment regarding your stay at The Westin Leipzig.

We are truly sorry that we didn’t fully meet your expectations and we acknowledge that – especially your note with our staff. We are glad about your compliments concerning our breakfast.

In case you consider coming back to Leipzig we would so much appreciate to convince you of what we are actually capable of.
Kind regards from Leipzig.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2012

I was visiting the hotel for one night on a business trip. The Hotel is ok, staff is friendly and the view from the 21st floor over Leipzig was amazing. For me the matrace was too soft but and the blanket too short, but thats a matter of taste. Breakfast was good and the location is very central.

What I always find annoying in business hotels is that internet costs extra and the speed is ridiculously slow.

Room Tip: Take a high floor for the view.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eitsch723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 9 November 2012
Dear Guest,

Let me thank you for having taken a moment to summarize your Westin Leipzig impression and for sharing it with us and the Tripadvisor community! We are thankful for your feedback! Hoping to see you again. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kearney, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2012

I booked a trip to Germany recently through an agency that plans train travel and hotels together. The service put us up at this hotel, I couldn't have been more pleased. Great staff, breakfast was included and it was great food and clean. Typical of German hotels!! It is located about a 20 minute walk from main train station. It was perfectly located.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank one2ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 9 November 2012
Dear "One2ne",

what a delight reading your kind summary of your stay. Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences in our hotel.
It will be our pleasure to welcoming you back soon at The Westin Leipzig. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2012

The Westin Leipzig was very accommodating for my 4 days there. The bar stayed open late as well as had food for late nights. They location was so close to the train station that you can just walk right there even with all your bags. I got upgraded upon arrival and the room was massive. The living room and the bedroom both had TVs as well as lots of windows and light. The closet was a walk-in and perfect to have all your stuff in. The bathroom not only had a show but a bath with bath salts that they stocked every day. it was the perfect location and hotel for a great stay.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MisMelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 9 November 2012
Dear MisMelly,

Thank you for your lovely summary about your stay at The Westin Leipzig - underlining the perfect city location. Hoping to welcome you soon again and many greetings to San Francisco!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 October 2012 via mobile

Spent two nights this week in Leipzig , check in staff were straight forward yet not very friendly. Check out was better but by then too late to make a good impression. Room was clean, however bathroom towels were skimpy and old. Hair dryer old and dirty, and glued to the wall type. We are SPG Plat and so chose continental breakfast for our amenity. There was a 6 euro per person supplement for the breakfast buffet, which has great variety. The terrible part was the staff in the breakfast area, Restaurant Brul. Not one exuded any sort of friendliness nor smiles. We even tried to order coffee in German to see if we could get some sort of reaction or smile. Nope. Nada. Zilch. We even left a tip! The bar was pretty much the same thing. No smiles, even practically slammed my change back to me on the bar top. The gym is good size for Europe, air conditioned, and free. Swimming pool and sauna has a small fee.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fionarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 9 November 2012
Dear Guest "Fionarina",

We would like to thank you for providing a description of your experiences with us and with Tripadvisor.

First of all, we sincerely apologize for the inconveniences caused and regret very much the unfortunate impression you gained during this stay. I may assure you
that we take your feedback very serious and as a chance to investigate and improve our services.
We deeply regret your disappointments concerning the room and the breakfast service. We already discussed the situation with the team. We look forward to seeing you again and will do our very best to turn your stay into a thoroughly enjoyable experience for you. Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 October 2012

Another hotel which doesnt really look fancy from outside, but from inside its a whow. Very modern. They made me an upgrade to a bigger room. Just one thing was strange I could turn off the air condition. They told me its just possible in some rooms to put it down, but not to turn it off.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michaelmyshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antje R, Marketing Manager at The Westin Leipzig, responded to this review, 23 October 2012
Dear "michaelmyshu",

we are very thankful that you shared your experiences about The Westin Leipzig on TripAdvisor. It is possible to turn off the air condition, but it´s doing by our maintanence team. We are really looking forward to welcome you back as soon as possible. Best regards - your Westin Leipzig Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Leipzig

Property: The Westin Leipzig
Address: Gerberstr. 15, 04105, Leipzig, Saxony, Germany
Region: Germany > Saxony > Leipzig
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Leipzig
#8 Luxury Hotel in Leipzig
#8 Business Hotel in Leipzig
#10 Romantic Hotel in Leipzig
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Westin Leipzig 4.5*
Number of rooms: 436
Official Description (provided by the hotel):
The Westin Leipzig Hotel is situated in the heart of the city centre only a short distance from the main train station and close to attractions such as the Leipzig Zoo with the outstanding "Gondwanaland" tropical African rainforest. An unparalleed fusion of local history and modern design in Leipzig. As soon as you enter our hotel the special atmosphere is palpable. The aesthetic and distinct elegance of our lobby is reflected in our 436 rooms and suites with magnificent panoramic views. Enjoy our undivided attention as we attend to your every need with excellent and courteous service. Take a culinary journey and experience the variety of our restaurants and bars. ... more   less 
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Also Known As:
The Westin Leipzig Hotel Leipzig
Westin Leipzig
Leipzig Westin

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