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“Nice enough”
Review of H+ Hotel Magdeburg

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H+ Hotel Magdeburg
Ranked #10 of 23 Hotels in Magdeburg
Reviewed 25 November 2013

Hotel was fine, rooms adequate, not a lot to do in the surrounding area, swimming pool was large but freezing cold (they all were in Germany). Free parking, good local transport.
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  • Stayed: September 2013, travelled with friends
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Thank regred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (125)
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20 - 26 of 125 reviews

Reviewed 1 September 2013

Reception did not speak very good english, the parking garage should be condemned, mattresses were a 2 inch thick piece of foam, the room for a family of four was two single beds. The service was non existent and we had to pay 30 euros for a continental breakfast. Will never stay at Ramada again. The price was not a value at all, you can stay in a 3 star castle just down the road for half of the price. Location is difficult to get to from highway. no air conditioning, rooms were hot.

  • Stayed: August 2013, travelled with family
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2  Thank JPFogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian G, Manager at H+ Hotel Magdeburg, responded to this reviewResponded 5 September 2013

Dear guest,

thank you very much for letting us participate in your thoughts about staying at our hotel.

Thank you for taking time to express your objective and critical impressions from your stay at the RAMADA Hotel Magdeburg.

It would be our pleasure to welcome you again as guest in our hotel

Your RAMADA Magdeburg team

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Reviewed 26 February 2013

If your familiar with the Ramada formula then this is standard fare: certainly not one of their best and to be honest I had to look at photos of the place to remind myself of the experience. So it's pretty bland and easy to forget. Which in some ways is a good thing, if your looking for a decent place to stay with decent amenities and within easy reach of the city then this is a reasonably priced reliable stay.

  • Stayed: September 2012, travelled with friends
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Thank VinnieVX7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Verkaufsleiter at H+ Hotel Magdeburg, responded to this reviewResponded 28 February 2013

Dear guest,

thank you very much for letting us participate in your thoughts about staying at our hotel.
To know the point of view of our clients is very interesting and helpful for us. Thank you for taking time to express your objective and critical impressions from your stay at the RAMADA Hotel Magdeburg.

It would be our pleasure to welcome you again as guest in our hotel

Your RAMADA Magdeburg team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2012

When we arrived the receptionist gave us our room key in silence and I wasn't even sure if she spoke English, German or what language. So unwelcoming. For dinner, there was a sign with prices for main course & dessert. There was no table service, but we found the buffet table in the corner eventually! We just had a main, and then a waitress came to take drinks orders. I asked for water and she was gone before I could say anything else. My husband didn't get a chance to order. She brought sparkling water and there was no possibility to change it. When we tried to pay, another waitress said the other guests had not paid, and she demanded that the people standing next to us would pay for their bill (they were not together). Once she got back to us, she asked for double the price we were expecting, so we asked to see our bill. She was really angry that we wanted a bill. That's very unusual for europe? We tried to discuss the bill being double, and there was no way she would discuss it. She was very rude and demanded the full amount, which we duly paid. We asked a receptionist (a different one this time) if we could speak to the manager about our meal. Suddenly she coudn't speak English and neither could anyone else that we had already spoken to in English. This was probably the worst hotel service we've ever had in europe and very dissapointing from the Ramada group.

  • Stayed: September 2012, travelled as a couple
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2  Thank Ali_Jo333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Reservation Manager at H+ Hotel Magdeburg, responded to this reviewResponded 16 November 2012

Thank you for taking the time to tell us about your stay. We do apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
We will train our staff to work better on busy situation and to speak fluidly English. We thank you for your feedback und we will work on it to improving our service and property on a daily basis
Please know that your feedback is extremely valuable to us.

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Reviewed 20 September 2012

This hotel is about 5 km outside Magdeburg, which makes it an awkward place to stay if you do not have a car. There is a feeling of German efficiency rather than warmth when you arrive at reception. I arrived and went to my room. In my non smoking room there was such a smell of smoke that my eyes were beginning to water, I went straight down to reception and requested a change. I was told none was available. Full stop - take it or leave it. As it was only for one night I decided to put up with it, but I was not happy. However ten minutes later a lady from reception came to my room and told me another was available. This room was fine.
The rest of the stay was ok - but annoying things like paying for the jacuzzi etc were a real pain.
This hotel is fine, but i have stayed in better in Magdeburg.

Room Tip: make sure your non-smoking room actually is non-smoking
  • Stayed: September 2012, travelled on business
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Thank santiagowalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian K, Reservation Manager at H+ Hotel Magdeburg, responded to this reviewResponded 16 November 2012

Thank you for taking the time to tell us about your stay. We offer our guests smoking and non smoking rooms. On busy days we have to use the smoking rooms us well. We will work on it that only guests get the smoking room which like to have it. Our pool and fitness area get renovated right now. We are looking to welcome you again.

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Reviewed 2 August 2012

The Ramada in Magdeburg is about 4km away from the city centre, located in a quiet and pleasant suburban area. The hotel is clean and modern, built in the 1990s, there is free parking, and the rooms are well-furnished and comfortable. However, this hotel is not quite up to the claimed 4* standard. The usual small toiletries were missing in our bathroom, we had to ask for an extra set of towels, and each cup of coffee from the coffee machine in the lobby is charged at an exorbitant 2 euros, even though there is no sign next to the machine indicating that the coffee is chargeable. The reception staff was correct but rather unfriendly, and one does not feel any warmth or welcome in this hotel as one would expect from a Ramada. The management needs to do a much better job to train their employees in the subtle art of providing service with a smile, obviously in short supply in this part of the former East Germany. The extra bed in our room was very uncomfortable and again not up to expectations in a 4* hotel. There is a nice wellness area with pool and sauna, but again, it is was found wanting in several respects. The showers in the sauna area were both out of order, there were no sauna towels provided, and there was no attendant to help with any problems. Overall, physically a pleasant and modern hotel, but management needs to do a lot more to provide the sorts of extra touches and to train their staff up to international standards to justify the 4* Ramada rating.

Room Tip: Rooms are all clean and quiet, rooms next to the circular lobby are somewhat larger..
  • Stayed: August 2012, travelled on business
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3  Thank jpfSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2011

This hotel is for staying at when you are out working, The distance from city center is apx 5 min with the car. The breakfast is rely good and the rooms are nice and clean. Free internet in the lobby but pay internet in the rooms.(not god) the bar is nice an tasty beers.

  • Stayed: September 2011, travelled on business
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Thank boundtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about H+ Hotel Magdeburg

Address: Hansapark 2, 39116 Magdeburg, Saxony-Anhalt, Germany (Formerly Ramada Hotel Magdeburg)
Phone Number:
Region: Germany > Saxony-Anhalt > Magdeburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 23 Hotels in Magdeburg
Price Range: £69 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H+ Hotel Magdeburg 4*
Number of rooms: 243
Official Description (provided by the hotel):
The H+ Hotel Magdeburg is a beautifully furnished, 4-star hotel. Every bedroom has a flat-screen TV and a study area with internet connection. You can reach the centre of the Saxony-Anhalt capital using public transport in less than 15 minutes. Despite its convenient location, it is easy to relax in the hotel as it is situated in a quiet area on the edge of the city. Start your day with a hearty breakfast from our breakfast buffet. Afterwards, you can set out on a day in Magdeburg. 9 Conference roomsall of which can be completely darkened, with plenty of natural light, variable lighting and air-conditioning, are a great place for your successful event. There are 243 comfortable hotel rooms and suiteswith a flat-screen TV and study area with internet connection. ... more   less 
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Also Known As:
Ramada Magdeburg
Magdeburg Ramada

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