We Stände there for a Weekend. The Location is great. The Hotel itself, the interior is old and outworn. The staff is unfriendly and not very welcoming. They seem to have a Problem with the door locking system. It is a card system which seems to be used up. Many Hotel guests complained having Problems to get in their rooms. So we did, after trying for minutes, i went down to the reception to get help. As i was told someone is coming up to help in a few minutes. After 15 minutes the manager on Duty showed up and before trying asked us if we done this and that wrong and if we understand the simple system (not very nice). After trying herself a few times she had to admit that the card didn t work and used her own card and opened the door. Without any apologize she left. Thank you madame for helping you guest it will not happen again.
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- Also Known As:
- Steigenberger Conti Hansa Kiel