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“Modern hotel in the middle of the city.”

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Atlantic Hotel Lubeck
Ranked #1 of 56 Hotels in Lubeck
Certificate of Excellence
Chonburi, Thailand
Level 6 Contributor
158 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Modern hotel in the middle of the city.”
Reviewed 21 May 2014

This is quite new!
The rooms are great with French doors. Everything needed is there. The beds are really good.
Every room has a flatscreen TV and free WiFee.
The breakfast is much better than average, it was GREAT!
Using an oldtimer we are conserned about the parking. The hotel has a parking under the building and "ours" were even marked with my name on, fantastic!
The staff is very serviceminded and friendly.
We have been to Lübeck many times, but never used Atlantic! From now on this is the only one for us. See you again!

Room Tip: If you do not mind a little bit noise from the Street, we would like ro recommend a room in the fron...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank changlek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 7 July 2014
Hi changlek

Thank you so much for your terrific feedback. We are very pleased that you had a nice and comfortable stay at our hotel and a safe feeling regarding your oldtimer. Looking forward to welcoming you next time!

Warm regards
Your team of the ATLANTIC Hotel Lübeck
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
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English first
Toronto, Canada
Level 5 Contributor
95 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 10 April 2014

So this was my second stay in 2 years and I have to say some things improved, some weren't as good and some stayed the same.
Status quo: nice room, modern touches, towel warmer, safe. Cleaned very well every day, comfortable bed, location excellent.
Improvement: breakfast included. Good selection of fresh foods, rolls, meats, cheeses, cereals everything you need. Free wifi!!
Decline: staff was not as friendly or helpful as in the past, I speak fluent German so I have a few small quibbles with just getting "Ja" or "nein" as replies. Also, we had an issue with smoke venting into our bathroom. We didn't want to get charged as we don't smoke and it was annoying. After we mentioned it to the front desk, it seemed to go away, but then it came back a day later. We probably should have asked to switch rooms but we were entrenched and they kept saying it would be taken care of. Not sure what the issue was/is, the smoking lounge is on the 3rd floor. As a result we slept with the window open which is not quite as quiet.
Still, think it's the best hotel option in Lubeck.

Room Tip: If you like to sleep with the window open, a room at the back may be quieter.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tohhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 10 June 2014
Dear tohhall

Many thanks for your second visit at our hotel and your good review. We happily read your positive comments. Great that you liked our breakfast buffet. Thank you for mentioning the issue with the smoke directly at our hotel reception. Actually, on the 3rd floor, where the smoking lounge is, you can also find our smoking rooms. Out of your review we cannot conclude on which floor your room was which makes it difficult to evaluate the whole situation. If it is possible we would also offer a change of the room ourselves. Please be ensured that your wishes and advice will always be taken care of! Hopefully, see you again!

Kind regards
Your team of the ATLANTIC Hotel Lübeck
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Liverpool, United Kingdom
Level 5 Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 February 2014 via mobile

Stayed here for 1 night on a work trip. The Hotel is located in the heart of Lubeck. My room was modern, decorated tastefully, clean, warm with a fully stocked mini bar. My room had a lovely deep bath with a shower over the bath. Complimentary toiletries of a good standard, speakers in the bathroom to allow you to listen to music from the TV. Breakfast was great, buffet style with a vast choice of continental breakfast, which I thoroughly enjoyed. Overall a great place.

Stayed February 2014, travelled on business
Helpful?
Thank PAULA C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 22 May 2014
Hi Paula

Thanks a lot for taking the time to give us feedback. We are very pleased that you enjoyed your stay at our hotel especially all the small details such as the bath toiletries or the speakers in the bathroom. We would be delighted to see you again.

Have a good trip any time!
Your team of the ATLANTIC Hotel Lübeck
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Melbourne, Australia
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 January 2014

We were a family of six adults and had two rooms (a double and one extra bed in each room).
The rooms are quite small with the extra bed not much room to move around however the rooms are of a very good quality and very clean. The breakfasts were very good it is the only hotel we found in Europe who would cook our eggs fresh and also had the option of freshly cooked pancakes, omlettes etc. There is a downstairs bar which did great cocktails and as we had friends in Lubeck there was plenty of room for us all to enjoy a drink in the bar area as they have plenty of couches and seating.
We had a great stay and would recommend this hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank 698kazza1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 22 May 2014
Hello 698kazza1964

Many thanks for your great review and recommendation. Sounds like you had a very good time in Lübeck especially by seeing your friends and in our hotel as well! It really did us good to read that you particularly liked our freshly made breakfast components. If you prefer a larger room we can recommend one of our six studios or three suites. We would be happy to help you finding the best choice for you. By visiting Lübeck once more we would be delighted to be your host again.

Best regards
Your team of the ATLANTIC Hotel Lübeck
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Prague, Czech Republic
Level 6 Contributor
132 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 January 2014

My husband and I booked a suite for the week over Christmas in this hotel. The check in went smoothly. We were a little early but were told that our suite was ready for occupation. We took the elevator to the 5th floor. We were actually on the 3rd floor as reception on the ground floor was numbered 2. We were given blank room key cards which were necessary to enter or exit the elevator which made for safer occupancy.
Our room was advertised as having a “city view”. What it actually had was a view of the apartment across the street and the Maredo restaurant. We did have a slight corner view of St Giles Church. It was not good advertising something which would have been better left unsaid.
The lobby was large, spacious and had plenty of seating, some in front of a small artificial fire. There was a large Christmas tree in one corner of the lobby. It was beautifully decorated.
Our suite was quite large but the toilet was quite far from the bathroom and bedroom. The website was misleading as it had stated that there was a second separate toilet. It was assumed that second, separate meant two toilets.
The safe was almost non existent. It was only good for a passport or small items, and it would not fit a small laptop. There was a possibility of storing items with reception but we did not feel that the hassle was worth it. There were plenty of coat hangers and a very good amount of space for hanging clothes as well as plenty of shelves and drawers. The colours were a little dark but the theme in the whole hotel was orange and brown. It was a little disappointing to see that there was no iron or ironing board in a suite in a 4 star hotel.
There was a kettle with plenty of instant coffee, hot chocolate and mostly fruit tea which were replenished daily as needed.
The mini bar only held soft drinks and beer which we did not use. The hotel offered us a complimentary bottle of fizzy water.
The bathroom was spacious and clean. It contained a separate shower and bath. There were toiletries and the towels were replaced daily, sometimes only the towels we had placed in the bath. A nice touch were the bath type green frogs sitting on the two sinks.
The hairdryer was a hand held type and although attached to the wall worked very well. There was a lovely big, sturdy umbrella in the hall cupboard for use.
The suite was very clean. The large bed comfortable and had lovely, silky soft sheets. The pillows were a little soft but otherwise comfortable. As we were in the hotel for a week the sheets and pillowcases were changed regularly.
The WiFi was very poor and it was annoying having to sign in every time the laptop was switched off and back on again.
The suite was advertised as being soundproof. As there were a lot of people with dogs in the hotel we were not surprised to hear faint barking one morning. The sounds from the street were audible even with the windows closed.
The suite was fitted with air conditioning/heating and there were French type windows in the lounge and bedroom which could be opened full length. We opened the windows at night but the noise at 05.30 made us close them again.
The location could not be better. The hotel was almost right in the middle of Breite Strasse, one of the shopping streets. Everything was close by. St Petri Church was beside it. It is well worth going up the tower for a city wide view.
The hotel staff were very friendly. The reception staff always acknowledged us as we passed by, if they were not too busy.
The breakfast room was large. There was the usual selection of both cooked and cold foods available. Every morning we were given a different blend of smoothie in a small glass.
The breakfast room staff were friendly and attentive. The chef was on hand most mornings to freshly prepare eggs the way one wanted. The chefs would also make small pancakes on order. Breakfast was included in the price of our room.
A nice touch on Christmas Day was a little gift placed in our room of a Niederegger Christmas tree bauble with marzipan inside. We dined in the hotel restaurant on Christmas night. The food was enjoyable but rather overpriced. There were very few people in the restaurant.
Although we do not plan a return visit to Lubeck I would recommend this hotel for families, couples or business.
Check out went swiftly and the receptionist phoned a taxi for us to the Central Station. The fare was as someone stated around 5Euros but with the Christmas rush the previous week it was closer to 7Euros. On a nice day with little luggage it would be a pleasant walk.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wilma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 17 January 2014
Dear Wilma S

We would like to thank you very much for your very detailed feedback and your recommendation. It’s overwhelming – in a positive way! This is great for other travellers staying in Lübeck in the future to get some impressions before.

Because of your helpful comments on the view of your suite and the separate toilet we have recognized that the hotel description on the hotel booking website through which you made your booking is not 100% correct. We will change that fastest possible.

We provide irons and ironing boards in the rooms on request and offer an in-house ironing service free of charge. The ironing service by the laundry shop that we work with can be used for a fee.

We are happy to read that you had a comfortable stay and especially liked the lovely details in our hotel. Maybe we can welcome you in of our ATLANTIC Hotels in Bremen or Kiel. It would be our pleasure.

Kind regards and all the best
Your team of the ATLANTIC Hotel Lübeck
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Level 5 Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 November 2013

Visited Lubeck for a weekend late September. The Atlantic is walkable from the train station although with bags we took a cab (around €5)

The hotel is modern, clean. Nice comfortable rooms.

Good breakfast choice.

All of the sights Lubeck has to offer are easily within walking distance from the hotel so great if you need a little nap or change of clothing etc.

Definitely recommend this hotel. Enjoy

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 9 January 2014
Hello Andycee2

Thanks a lot for your 5-star rating and recommendation! We are happy to read that you enjoyed your stay and the walking distance to all main sights of Lübeck. Hopefully, you had the chance to taste a bit of Lübecker Marzipan!? We would be delighted to be your host again at some time in the future.

Warm regards
Your team of the ATLANTIC Hotel Lübeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 5 Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 November 2013

Plus: nice bedrooms, well decorated, good location
Minus: the rooms on the top floor are supposed to have a view over the old town, mine had a view over the parking lot. Staff are generally unfriendly and not very helpful. Breakfast was not included costs 18€ and has absolutely no choices or quality. It's a typical ibis hotel style breakfast. The rooms have no air conditioner. Mini bar has nothing decent either.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ines V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ATLANTIC H, E-Marketing at Atlantic Hotel Lubeck, responded to this review, 9 January 2014
Hello Ines V

We would like to thank you for your feedback and for your praise for our rooms and interior design. We regret that you have not been completely satisfied. Actually, the description for our higher room categories says that “some” of the rooms have a nice view over the old town of Lübeck. All rooms have air-conditioning. In general, we receive a very positive feedback on our friendly service and our rich breakfast buffet. Therefore we are very unhappy that we could not convince you entirely. We would be very glad if we could welcome you again to change your point of view.

Kind regards
Your team of the ATLANTIC Hotel Lübeck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlantic Hotel Lubeck

Property: Atlantic Hotel Lubeck
Address: Schmiedestr. 9-15, 23552 Lubeck, Schleswig-Holstein, Germany
Region: Germany > Schleswig-Holstein > Lubeck
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 56 Hotels in Lubeck
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Atlantic Hotel Lubeck 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the heart of Lübeck’s historic old city! ATLANTIC Hotel Lübeck offers you stylishly contemporary accommodation set in historic surroundings. Our superior hotel provides first class service, modern design and fine dining. A choice of spacious and flexible function rooms are available for your business meetings or privatefunctions. The sights of the historic old city are within short walking distance.With 135 bedrooms, studios and suites, all featuring tasteful,innovative design, the ATLANTIC Hotel Lübeck is a new centre ofstylish hospitality. ... more   less 
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