I chose this hotel based on the price and location but was pleasantly surprised to find it lovely as well. I noticed one reviewer compared it to a youth hostel, with the children's books and toys throughout the front room. I'd compare it more to an English B&B. The owners were wonderfully helpful. Although there is no elevator, we had help with our bags, which meant a lot, as we were on the road for a few weeks and had more than just a carry-on. I had a comfort room upgrade and had plenty of room and a very roomy bath with glass-door shower on the second floor (German first floor).
The breakfast room is brilliantly sunny and includes a small balcony with tables for two. And the breakfast buffet is very generous and includes English as well as German offerings, so we could have scrambled or fried, as well as soft boiled, eggs plus a wide variety of meats and cheeses and spreads. Service was very personable and one of the best aspects of the hotel
Another advantage is the location. We could walk from the hotel all over Old Town. In fact, if I were planning this trip with hindsight, I think I would have booked this hotel for three night s and just made day trips into Schleswig-Hlstein, rather than moving north.
One problem that could have been a huge problem - although we booked well in advance, and had confirmations, the hotel had received from their booking agent a cancellation for my room and had no record at all of my brother's reservation. The owners said they have had this problem several times and think there is some confusion that causes people to inadvertently cancel instead of confirming on the web site. I disagree, because if I had accidentally canceled, I would have received confirmation of the cancellation, which I didn't. I think there is a software problem with the reservations system and would strongly advise anyone booking here to follow up with a personal e-mail, confirming the reservation. Bt I must say, the owners were wonderful about it, and even called (at no charge for the call) our next hotel to confirm that our reservations were intact the.
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