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“Disappointing”
Review of Mathilda

Mathilda
Ranked #77 of 292 Restaurants in Erfurt
Dining options: Reservations
Restaurant details
Dining options: Reservations
Level Contributor
61 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Disappointing”
Reviewed 27 December 2013

We were really looking forward to our lunch at Mathilda's, as the menu looked very tasty and creative and we liked other TA reviews. We arrived at 2pm and found that the waitresses were ignoring arriving customers, so other people cut in front of us to rush to a free table they liked better than the first one they'd bagged. I was tempted to leave and should have followed my instinct, because:
•Service continued to be slow, vague and unhelpful.
•We had to wait for 45 minutes, well after the lunch rush, for a portion of pasta and a pizza - no special requests, nothing off menu. During the time we were waiting, staff continued to ignore us: no updates, no checking whether we wanted moredrinks (we did), and when we called one waitress over to rectify the problem, she said she'd be right back and didn't follow up.
•The fettuccine were poorly made (too much water in the dough) and so overcooked they were falling to pieces, and the sauce was far, far too salty (I enjoy well-seasoned food, so I'm complaining with good reason). Annoyingly, the "regular" portion was in fact a starter size. A €15 starter in a casual cafe', in an inexpensive provincial town, ought to impress.
• The "pizza" was made on a flammkuechen base, it's like chalk and cheese. While the flavours were pleasant enough, it was skimpily topped and not what we ordered.
•The issues we raised were neither addressed nor solved by staff and nothing was taken off the bill for their blunders.
•When we were there, none of the arriving/departing patrons got a reply to their greetings from staff and were largely ignored, too - so we weren't singled out.

They wasted our time, and it is not theirs to waste. Ditto with our money. Und tschuess!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank coffeebean11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

Visitor rating
    37
    13
    6
    15
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Cuyahoga Falls, Ohio
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Nice place for coffee and cake”
Reviewed 8 October 2012

This is a little cafe located behind the C&A between the tram stop of Fischmarkt and Anger in Erfurt. The cafe has really good coffee and usually a couple different varieties of cake, which is made daily. The staff is also friendly.

Visited October 2012
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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