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“3 star at best”

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Monte Puertatierra Hotel
Ranked #1 of 28 Hotels in Cadiz
Certificate of Excellence
Reviewed 3 May 2013

Check in was quick and efficient. Was given a room that overlooked a derelict rooftop sports court- not very pretty, However, the room had a very comfortable double bed.
The sleeping area was small and cramped & even though it was unseasonably cold in Cadiz, the room was hot. The air conditioning was inadequate. The only way to sleep at night, was with the windows open.
Room 615 was cramped & the fire escape plan showed it as actually room 616- so at some point the room numbers have been altered.
The hotel has free hotel wide wifi, but the service & signal strength was patchy.
Breakfast was adequate, but like the Monte Triana in Seville, they seem to run out of cups or spoons etc & this hotel's breakfast room wasn't busy. It's like the Monte chain don't have enough cutlery & crockery, so you have to wait for it to be washed. Very odd.
Again like the other Monte hotel I stayed at, The Puertatierra has a bar / cafe that is closed all afternoon. It also has a menu that is very limited if you are staying any length of time.
However, it is a pleasant tourist hotel situated a few minutes from the beach & 15 minutes walk into the old town. Buses are frequent & have a flat rate of one euro.

  • Stayed: April 2013, travelled solo
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1  Thank Narrabeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 14 May 2013

Dear Sir:

First of all we would like to thank you for your comments.
If you allow us we also would like to make some remarks about your appreciations.
The air conditioning is working during the time of the day we think is most needed in our hotel. Not all our guests normally sleep with the air conditioning running. For us this is a way to gain a significant savings in energy and emissions, we can contribute to create a sustainable environment.
On the other hand, we take note about the mistake of the room number on the fire escape plan, due to a printing error that is going to be corrected immediately.
About the Wi-Fi service, it is free connection every where in the hotel, however the hotel configuration makes some Shadow areas and also it depends on the number of customers using the service at the same time.
We are willing to make a trace of the cutlery and crockery, even though we think we have enough stock, so we can avoid any more situations as the one you comment.
It is true that our cafeteria is close the afternoon, due to the low flow of clients on that period of time. Our menu has a variety of plates suitable for short and medium stays.
Finally, we review to be at just 2 minutes away from the beautiful beach of Santa Maria del Mar, in wich we hope you have enjoyed our Sun and coasts.
We would like to thank you for considering us ”a pleasant tourist hotel”.
We hope to have you in any of our hotel in Málaga, Huelva or Seville. Until then, best regards.

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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Reviews (829)
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194 - 200 of 831 reviews

Reviewed 18 April 2013

Hotel was spotlessly clean and the staff was very helpful. They had a desk set up in the lobby with a computer, laptop dock and printer that could be used for free which was very convenient for printing out details of things we wanted to see or directions to get to certain places. The breakfast was pretty good and the location is great. Less than 5 minute walk to a beautiful beach and just a few minutes longer into the old city.

  • Stayed: May 2012, travelled as a couple
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Thank Marilyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 19 April 2013

Dear Sir / Madam,
Thanks for the review of our hotel.
The location of our hotel is something to stand out, like you, many of our customers. We are pleased that the facilities and services were to your liking and they enjoyed their stay.
Hope to see you again for Malaga or any other of our properties in Cádiz, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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Reviewed 13 April 2013

The hotel was easy to find and we were able to leave our car in the hotel garage (11.5 € per day) which was essential as parking spaces were hard to find. The location was good and it was just a short walk to the old town, which was fascinating. Our room was enormous, very modern, clean and very comfortable. We were on the first floor at the back so were not disturbed but it is worth asking for a room on a higher floor. We were disappointed with the breakfast which was below the standards of other Hotel Monte’s and for the cost of 11€ should be better. Overall reasonably good value for money

Room Tip: Ask for a high room at the back
  • Stayed: April 2013, travelled as a couple
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1  Thank MaizieLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 15 April 2013

Dear Madam,
Thank you for your comments and for staying at our hotel in Cadiz.
Unfortunately you will not find to their liking breakfast, although his words believe that your stay with us was to your liking.
Hope to see you again in Cadiz or any of our hotels in Malaga, Seville and Huelva.
Until then, accept my best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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Reviewed 30 March 2013

We stayed a few nights here in early March. Hotel location is perfect! 2 min from the beach (too cold to enjoy at that time of year unfortunately!) and only a 20 min walk from the centre of town. Hotel rooms were very big and spacious and the bathroom was huge! Our room appeared to have been renovated quite recently and was nice, had comfy beds and a really nice bathroom as well. One negative I found though was that the furniture in the room, although seemingly quite new, looked a little cheap but was fully functional though.

The hotel staff was very friendly and service-minded and were very attentive to our needs which was a great touch! We decided to go for the hotel breakfast buffet located in the basement of the hotel which cost approx 8 eur per person. Ok breakfast with a pretty good assortment of things to eat. The freshly squeezed orange juice was outstanding!

All in all a very enjoyable stay and good value for money option.

A tip for those of you driving to Cadiz; the hotel offers parking (I believe we paid 8 eur per night or thereabouts). Just park the car in front of the hotel and drop off the keys at the reception. When you need the car, just let the front desk know ahead of time, and they will have it ready for you in a matter of minutes.

Stayed: March 2013, travelled with family
Thank jamesmac32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 8 April 2013

Dear Sir:

Thank you for your reviews.

Knowing that your stay with us was to your liking and you found our facilities and services to their rest, is the best reward we can receive our daily work.

Hope to see you again for Cadiz or any other of our properties in Malaga, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2013 via mobile

Just returned from a couple of days staying in the Hotel Monte Puertatierra in Cadiz. The hotel in fairly modern and located on the main road towards Cadiz old town and a two minute walk from the wonderful beach. The hotel rooms are very spacious and clean but could do with a little modernisation and I believe some of the rooms have already been updated. The area around the hotel is a mix of commercial and residential but it's location to the beach could not be better. There are no sea views from any of the rooms but as we found the majority of the hotels in the area were not located in front of the beach. The hotel is approx 5 minutes in a taxi to the beautiful old town or around a 20 minute walk either along the promanarde or the main road. The old town itself is beautiful with lots of lovely cafe bars, restaurants and shops. Overall the hotel is very good value for money and would highly recommend to anyone to visit and spend a couple of days exploring this delightful city.

  • Stayed: March 2013
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1  Thank SimonBoughey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 20 March 2013

Dear Sir/ Madame,
We truly appreciate your review and your recommendation to others. We are also very happy to hear that you enjoyed your stay very much; this type of feedback is a great source of motivation to continue in our ongoing effort to become one of the best (value for money) hotels in Cadiz.
We look forward to seeing you again at our Hotel or at any of our sister Hotels located in Sevilla, Cádiz, Huelva or Málaga.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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Reviewed 25 February 2013 via mobile

An excellent place to stay in Cadiz.
In walking distance of all the key attractions and only a short walk to the beach.
Nice spacious rooms, clean, really nice breakfast, pleasant staff. No complaints at all.
Parking an added bonus.

  • Stayed: February 2013
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4  Thank J0hnKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 7 March 2013

Dear Sir,

Thanks for the review of our hotel.

Thanks also to treat us as "excellent". His words are the best reward for our daily work.

Hope to see you again for Cadiz or any other of our properties in Malaga, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2013

We emailed the Monte Puntatierra hotel in advance to alert them we were celebrating an upcoming birthday. When we checked in, they said they assigned us a special room on the top floor (7th) with a private terrace.

The room was huge and should be considered a suite. The terrace measured roughly 30' x 15' and had 2 loungers for sunbathing. Too bad we were staying only 1 night.

The Front Desk concierge recommended a restaurant on the beach for lunch and gave us other tips for getting into the Old Town. Close to both beach and town, would recommend to stay here!

  • Stayed: September 2012, travelled as a couple
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1  Thank 2BucketListTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this reviewResponded 14 February 2013

Dear Sir:

Thanks for the review of our hotel.

We are glad that we chose to spend a birthday. And they liked the room assigned: is the best for a special occasion.

Thank you for your recommendation in this TripAdvisor Traveller Community.

Hope to see you again for Cadiz or any other of our properties in Malaga, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monte Puertatierra Hotel

Address: Avenida Andalucia 34, 11008 Cadiz, Spain
Phone Number:
Region: Spain > Andalucia > Costa de la Luz > Cadiz
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#1 On the Beach Hotel in Cadiz
#1 Luxury Hotel in Cadiz
#3 Family Hotel in Cadiz
#4 Business Hotel in Cadiz
#5 Romantic Hotel in Cadiz
Price Range: £70 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Monte Puertatierra Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
Our hotel in Cadiz, is just a few metres from the beach (in southern Spain). It is a 4-star establishment, set in the historic, artistic and commercial centre of the city. It has 98 large rooms, free WiFi, rooms for meetings and wedding receptions, parking facilities and a wide offer of services to make your stay in Cadiz as comfortable as possible.Hotel Puertatierra is situated in the commercial and business centre of the city of Cadiz, very near the Convention Centre, which is the venue for a multitude of conferences and events of all kinds. It is less than 100m from the Santa María del Mar beach.Our hotel is just 10 minutes away on foot from the historic quarter of the city and its monuments such as the Cathedral, the Roman Theatre, the Falla Theatre, the monument to the Cortes, etc. ... more   less 
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Also Known As:
Puertatierra Hotel cádiz

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