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“Big rooms, terrible view”

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Monte Puertatierra Hotel
Ranked #1 of 29 Hotels in Cadiz
Certificate of Excellence
Paris, France
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Big rooms, terrible view”
Reviewed 17 July 2013

The hotel has a good location near the major beaches and a 15 min walk to the old centre.
We expected seaview but got none, instead we had a view over a few dilapidated tennis courts. Very ugly.
Breakfast average and overpriced. You can have a typical Spanish breakfast in any café for more than half the price.
The hotel offers parking for 11.50 euros/day which is reasonable keeping in mind that finding a spot around the hotel seems almost impossible.
Next time around though, we'll definitely stay in the old town instead.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcberlin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 25 July 2013
Dear Sir,
First of all I would like to thank you for choosing our hotel for your stay in Cádiz.
And if you allowed me, I would like to get through some considerations of you comments. Sadly we cannot offer any sea view rooms at our hotel because we do not have any, despite the proximity of major beaches of Cadiz as yourself told us.
Regarding to your comment about breakfast, what make us different, respect to other places close to our hotel, is that you cannot find what we serve in our full buffet breakfast; a variety of fresh home baked breads and pastries, meats, cheeses, olive oil from near by locations, cut fruit, natural juices, fresh products and hot plates….all this together with the classic coffee or tea, soy, skimmed or whole milk, a selection of dietary products…. You will agree that for a different price from any other breakfast serve in the city, we offer more and better quantity and quality of products and service.
Finally, I would like to remark, that our hotel compare to other establishments of the old town, from where we are just a short distance away, have also the advantage to be located a hundred meters walking distance from the beach Santa Maria del Mar. Further more any person could have anything needed for a pleasant holidays; beaches, monuments, shops, culture, etc….
We hope to see you again for Cadiz, I take the opportunity to salute you.
Your sincerely

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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751 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
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English first
London, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 July 2013 via mobile

Loved the room and the location to the beach is grand you can turn right and walk along it for miles to the new town stopping at lovely beach bars on your way the entertainment and choices are far more modern and you get music and much more vibe as well as sea views lacking in old town....turn left and off to old town more traditional small cobbled streets sit outside the cathedral and enjoy sundowners ....gorgeous!!! Lovely bars and restaurants but read reviews on here and stick to those to many tourist trap tapas bars which are very mediocre ...back to the hotel room was great had a top floor room with balcony as it was a smoking room great big room lovely bathroom and surrounded by all you could need...pharmacy supermarket coffee shops...the biggest let down was the wifi it worked for one hour on arrival bit of a pain had to go to wifi hotspots in town to look up things and email...but it's free ....if you want to be in old or new town this is neither here nor there in the middle if its beach you want this has the best beach 30 seconds away

Stayed July 2013, travelled as a couple
Helpful?
1 Thank chipevans77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 8 July 2013
Dear Sir:
Thanks for your stay in our hotel and for your comments.
The location of our hotel is very good, because of its proximity to the beach of Santa Maria del Mar and the excellent connection to the historical and artistic center of the city. We are glad that you liked and enjoyed your stay in Cadiz.
On the other hand, we note the wi-fi function, in order to proceed to solve this little problem.
Hope to see you again for Cádiz or any other of our properties in Málaga, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 June 2013

We stayed there several days with a discount from booking. The hotel is located next to very nice beaches and was also in front of the bus stop if we didn't to walk to the city center (15min) which was fine. The room was just amazing: huge, design, clean, very beautiful. The service was good at the beginning. Unfortunately our room was located at the end of the hall just next to another building where they were building works from 7.30am...not great on a holiday. Then we asked to take a day trip to Gibraltar with their travel organisation. Didn't get any news before the evening before and learned that actually activities were not really taking place heee not on Sunday heee, they didn't know. Fine. Breakfast was served in the cellar with fake windows and old style. The food itself was ok. Then we asked to extend our trip according to the offer and conditions we had. Could (and should) have done in online but thought that it would be the same at the reception. Unfortunalety we were charged more and had to fight to explain our case. A pity since we really appreciated the place and location.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kitine00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 22 July 2013
Dear Sir:
Thank you for your stay in our hotel.
We're glad you liked our facilities and location of the hotel.
With respect to works performed are outside the hotel and therefore beyond our control.
The tour we wanted to do to Gibraltar does not depend on us. These excursions are made if there is an adequate number of people, something we can not know until the next morning. Unfortunately they could not do it.
And as for the expansion of the reserve, you enjoyed a price that can only be obtained through our website.
Hope to see you again for Cadiz or any other of our properties in Malaga, Seville and Huelva.
With best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benalmadena, Spain
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 June 2013

Couldn't fault it. Rooms big bathroom huge. Great choice of buffet breakfast. 2 minute amble from beach 20 mins from old city. Staff friendlt and helpful Free Wifi throughout hotel. Nice touch, staff cleaned our car windscreen as we had left it in the underground carpark

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shamick999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 24 June 2013
Dear Sir:
Thanks for the review and for your stay in our hotel.
Also, thank you sincerely that we qualify as "Excellent value hotel" in this community of travelers TripAdvisor.
We check back in Cadiz or any other of our properties in Málaga, Seville and Huelva. We will be happy to help.
Sincerely,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 June 2013

Staff , welcoming, friendly and efficient. All you would expect. Room large, beds comfortable and everything provided to make your stay comfortable.
Bathroom was wonderful. A modern designer had been let loose here and had come up with something different, pleasing and functional. The shower would rival Niagra Falls, and the glass wash baison and surround together with the Crome, came straight out of a glossy magazine.
Location of hotel is good, 5 minutes walk from beach, or 20 mins walk (10 mins bus) from wonderful old city of Cadiz.
Best of all was the great value for money. Strongly recommend this hotel

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank titooo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 24 June 2013
Dear Sir:
Thanks for the review of our hotel.
We are glad that your stay fell short of what you deserve, and that you liked our facilities, location and personalized service.
Thank you, thank you very much for your recommendation on this TripAdvisor Traveller Community.
We hope to see you again in Cadiz or any of our hotels in Seville, Malaga and Huelva. We will be happy to help.
With best regards,

Miguel Andreu
Public Relations & Marketing
MONTE HOTELS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 30 May 2013 via mobile

I stayed here for almost a full week the location is great the ocean is right around the corner near sightseeing as well. The staff were very helpful and friendly. I didn't eat breakfast there due to 2 cafes right outside, the rooms and bathrooms were very spacious too..

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 4 June 2013
Dear Sir:
Thanks for the review and for your stay in our hotel.
We are glad that your stay was enjoyable. We hope that the next time you stay with us to enjoy the products of our breakfast buffet, highly regarded by our customers.
Hope to see in Cadiz or any other establishment of our chain in Malaga, Huelva and Seville, where we will be happy to assist you.
Best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcs
Level Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 May 2013

We really enjoyed our four night stay here; the room was big, the bed large and the decent sized bathroom had a great shower. It was all spotlessly clean. The room overlooked the derelict tennis courts so was very quiet. There is a reasonably priced car park which was great, although we did find space to park in the street at the weekend. The staff were very pleasant, efficient and helpful; we filled out a satisfaction form on line and put that tea and coffee making facilities would be welcome and the next day a tray with kettle and all the bits was provided for us. The location is great, the sea is a minute away and the old town a half hour walk along the sea front. There is are restaurants and cafes within a few minutes walk for dinner or breakfast.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lizzieWorcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Andreu, Director de Relaciones Públicas at Monte Puertatierra Hotel, responded to this review, 4 June 2013
Dear Sir:
Thanks for the review of our hotel.
Knowing you have enjoyed your stay in our hotel and the best prize we can receive for our work. We are glad that your stay with us was to your liking.
Hope to see in Cadiz or any other establishment of our chain in Malaga, Huelva and Seville, where we will be happy to assist you.
Best regards,

Miguel Andreu
Public Relations & Marketing
HOTELES MONTE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monte Puertatierra Hotel

Property: Monte Puertatierra Hotel
Address: Avenida Andalucia 34, 11008 Cadiz, Spain
Phone Number:
Region: Spain > Andalucia > Costa de la Luz > Cadiz
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#1 On the Beach Hotel in Cadiz
#1 Luxury Hotel in Cadiz
#3 Family Hotel in Cadiz
#4 Business Hotel in Cadiz
#5 Romantic Hotel in Cadiz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Monte Puertatierra Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
Our hotel in Cadiz, is just a few metres from the beach (in southern Spain). It is a 4-star establishment, set in the historic, artistic and commercial centre of the city. It has 98 large rooms, free WiFi, rooms for meetings and wedding receptions, parking facilities and a wide offer of services to make your stay in Cadiz as comfortable as possible.Hotel Puertatierra is situated in the commercial and business centre of the city of Cadiz, very near the Convention Centre, which is the venue for a multitude of conferences and events of all kinds. It is less than 100m from the Santa María del Mar beach.Our hotel is just 10 minutes away on foot from the historic quarter of the city and its monuments such as the Cathedral, the Roman Theatre, the Falla Theatre, the monument to the Cortes, etc. ... more   less 
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Also Known As:
Puertatierra Hotel cádiz

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