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“Beautiful design hotel in old Cadiz”
Review of Parador de Cadiz

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Parador de Cadiz
Ranked #2 of 28 Hotels in Cadiz
Certificate of Excellence
Reviewed 14 June 2014

We stayed 3 days in the Parador de Cadiz on our trip in Andlucia. We loved the design of the place. very modern, minimalistic. The location of the hotel is great. Rooms are big and light and have a nice uncommon lay out. We had a park side room right at the end of the hall with a great view of the ocean as well. Pool area is as a hotel pool should be, big , lots of beds and great view. Staff helpfulness varies a lot. At reception they are very attentive and gave us good tips for restaurants in Cadiz. At the bar and breakfast they sometimes were not interested at all. We have stayed in Paradores before and found this a to be something that we come a cross a lot. Something they could improve on al lot. Hotel parking in the carpark underneath the hotel is great, but fee is too high (16 Euro per day). For the price you pay for a room this should be included. All in all a good choice when going to Cadiz and the Costa de la Luz.

  • Stayed: June 2014, travelled as a couple
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1  Thank JWM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 June 2014

Look, if you read all the reviews on this hotel you are bound to get confused because people love or hate it. That's one problem with Trip Advisor!

We loved the modernity of the place. Won't be everyone's cup of tea. But the rooms are fantastically light, as whole outside wall is glass. There are electric blinds to operate from the bed, which is exciting if you like that sort of thing, which we did. Our view was pretty stunning though not the best - see below.

Also loved the communal areas, which are sparse and modernist and a matter of taste. Food very good in the restaurant, and you can watch sun setting, which is always a bonus. Breakfast is very good buffet,catering for every taste.

I thought swimming pool area was to die for. There is one decent size pool where you can actually swim! Not just have a much about dip! With three other outdoor pools for children or lounging about in. And with terrific sea views. I think the spa facilities were pretty brilliant too.

Is important to get best view by being high and sea end, as others have said. We were lowest floor, and about half way. So we saw lots of sea, but also big block of flats. I guess on the park side it could be better, as another person said.

Parking charges are clearly far too high. We didn't have a car, but see comments below, and we heard a couple complaining fiercely at reception.

Customer service is not the strong point. though staff did vary, with some being more friendly than others. Are Parador staff public sector workers? Not that I want to diss all public sector workers - I'm one myself - but there is a bit of a rule bound, less enthusiastic approach to customers here. Personally, I prefer lack of attention to annoying attention. I don't really want to have to pay a tip for bags to be taken to room etc, or listen to insincere friendliness. but some of the staff could be more friendly, they really could. Also, we only had one bath towel in room - I mentioned it at reception, and man was barely interested, and we wouldn't have got one till next morning at least if I hadn't helped myself to one from a stack I found in the corridor!

One final comment. We were delighted to get 'golden days' discount for being over 55, which made this affordable for us.

Stayed: June 2014, travelled as a couple
3  Thank Hilary100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

My wife and I have just returned from celebrating our 20th wedding anniversary at the Parador de Cadiz.Not the normal Parador, being a new build in modern style.Sadly it does not work. The large public reception areas are dull and uncomfortable.Interior glass and external windows need serious cleaning as does the black staining around the swimming pool tiles.
There is no comfortable bar area the only one being more of a cafeteria style with some odd looking cakes under glass domes on the counter.
Finally being charged 16€ per night to park the car without having been prior informed was the final straw.The receptionist was not remotely interested in our complaint only pointing out we should have read the notice on the desk, which happened to be placed behind another 2 notices.
Overall a very disappointing stay. The only redeeming feature of this hotel is its location
Jeff J

  • Stayed: June 2014, travelled as a couple
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6  Thank 199jeffJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

This hotel could and should be fantastic. Unfortunately, the staff, particularly the management, need a total overhaul. The website needs to be more honest about prices and what will actually be open when you visit.

Our 2-night stay in Cadiz was actually our 3rd Parador of a week-long road trip (Antequerra and Granada being the other two) and we have also stayed at the Parador de Toledo before. So we have plenty of direct Parador comparisons (and love them as hotels).

The building, location and views in Cadiz are all fantastic. I take the points other reviewers have made about privacy, complicated lighting, glass door to the toilet etc. But for me, I loved the style enough that I could overlook these admittedly true points. Yes, the hotel can feel a bit over-big in places, but also a brand new Parador like this will need to earn some keep from corporate functions. The pool area is large and spacious and the views across the Atlantic are exactly what you come to this hotel for (the staff maybe need to understand this latter point).

We had an excellent dinner in the restaurant, so it seems some improvement has been made here. We did the tasting menu, which actually looked better value than the a la carte (although why base it around Toledo when Cadiz has the best seafood in Spain?).

So far, so good. Now for a list of the reasons we felt this hotel was variously 'odd', 'semi-closed', 'like the Grand Budapest by the sea' and in serious need of a thorough staff overhaul...

1. Parking €16 per day for the huge unguarded car park in the basement - no mention on the website or booking process of a charge. I have never paid for Parador parking - not even for the Parador INSIDE the Alhambra (a UNESCO world heritage site, so space is tight and precious). Management not bothered by our complaint about no warning.

2. Pool bar shut. No apology, no warning. Just blinds down. I complained and was told it was 'out of season'. It was 29 May, 25 degrees C, 30 people round the pool. The website should refer to this seasonality - we specifically came to this Parador to have a 'chill-out day' during a road trip and the pool set up was key. The Manager was totally unconcerned by my complaint.

3. The pools were continually being cleaned by a robot night and day. Coupled with the pool bar shutters being down and no umbrellas being out, the pool terrace felt closed, as if guests weren't supposed to be there.

4. Enormous pool terrace in full sun. Enormous lower terrace in full sun in front of the restaurant/corporate areas. Not possible to have lunch and a drink in the sun, only on the fully covered, full-shade terrace to the downstairs cafe/bar. I checked with the Manager, he confirmed I was 'not allowed' to carry food from the bar up to the pool terrace and there was no way to eat in the sun. He was totally unconcerned by my complaint.

5. Room service team didn't have a clue about their short menu or its contents (ordered for lunch because our terrace did have some sun). 2 sandwiches and 2 pieces of cake took 45 minutes and 3 phonecalls (I was hung up on during one of these).

5. Great dinner in a table reserved in a prime window seat to see the sun-set over the Atlantic. Except we could not see the sun-set, because it was blocked by plastic chairs and odd windbreaks on the (closed) lower terrace. The view the other way was blocked by 6 huge umbrellas stacked in a corner. These were all in front of the one area being used by guests - rather than being in front of the extensive closed corporate areas. I came very close to going outside myself in front of the (full) dining room and moving it all myself.

6. Breakfast cafeteria full with people to about 90% capacity. Terrace with amazing sea views shut. Presumably because of 'the season'. Still, the website waxes lyrical about the outdoor eating.

7. The Manager who had heard me complain about the above, on checking out, did not even say a proper goodbye. Let alone ask if we enjoyed our stay. Let alone acknowledge my previous complaints. Let alone make eye contact. Although he did try to charge us €20 for borrowing a (free) WiFi booster.

This hotel should be great. But the staff need to behave as if the guests are actually welcome and think about what they might actually want. Yes, the locals might not find it particularly hot at the end of May. But for us northern Europeans, it is hot and we want to enjoy it. When the hotel is busy, why are so many key communal facilities closed?

Any one of the staff at the Paradores de Granada, Toledo and Antequerra would be more than capable of training the Cadiz staff. They all get it 100%. The improvements needed are really very simple. But they are also really very necessary.

  • Stayed: May 2014, travelled as a couple
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2  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

As part of our annual week break in Spain we normally take a mini break to a place of interest. This time the trip was to Cadiz where we were booked into the Parador Hotel. Travelers who know this hotel group will be expecting their usual traditional property converted to offer all mods and cons but the Cadiz branch is very different.

It is a very modern hotel with copious amounts of glass. The reception is huge and full of modern art and chic comfy furnishings.
We had a room on the 5th floor with sea view. What a room and what a view? From our large terrace we had a 180 degree view of the ocean and part of the town.

We are particular about room sizes and furnishings in hotels because that is you only private space. No problems here, the bath was big enough for a family and equipped with mood lighting and music. The shower wet-room was equally large and very effective.

Everything is electric and there are any points from which you could indulge in gadget mania. The best of these being the floor to ceiling blinds that electronically rise and fall so you can saver sunrise or sunset from the bed strategically located in the middle of the room.

The restaurant food borders on fine dining and the service was impeccable. For breakfast next day you could, if you stall have room choose from one of the best buffets we have seen anywhere.

This is a place to come just to enjoy the indulgence of a modern hotel.

Room Tip: Insist on a high floor ocean view room. You will not regret the extra cost .
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  • Stayed: April 2014, travelled as a couple
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Thank Gerad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed here August 2013 (separate review available). Although called Parador de Cadiz and one of Spain's paradores, it is actually known as the Hotel Atlantico. Not only is the Hotel Atlantico the place to stay while visiting Cadiz, it lives up to the reputation of Spanish luxury. The property is large, sleek, light and contemporary. There is a fine dining restaurant, swimming pool, larger breakfast room, coffee house, and shopping. The spa is new - it offers many massage options. One can go on a nice walk around the property which is has a water front walkway or next door to a spacious and beautifully landscaped park. Check in this time was excellent. All staff was very professional and cordial. Seems the hotel worked out a couple of kinks observed the last time. The hotel shines and is spic and span.

The rooms are not large, but comfortable with 360 access to the bed. Most rooms face the ocean, so the views are very nice. One can open the door and step out on to their own terrace and sit. The windows are very large and have shades for the day and a thicker black out that can be lowered at night. Don't forget to do this before you sleep because sunrises are spectacular, but blaring. The bathroom has a large marble sunken tub. The shower is separate with excellent pressure. The toiletries provided are more than enough.

The hotel is in an excellent location for strolls, dining, shopping and cultural events. We will return for sure even though we live close by on the other side of the stretch. The Hotel Atlantico is our romantic getaway and we would not stay anywhere else when we visit Cadiz.

  • Stayed: May 2014, travelled as a couple
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Thank habaneros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

My partner had been wanting to book this since it opened...i dont normally go for modern hotels but this blew me away!

I must admit €200 a night is a lot but i think it was absolutly worth every cent.....

The lobby is grand with bilingual efficient and friendly staff......but the rooms!!!

I felt i could lie on the bed and just relax and look at the soectacular view of the sea, botanical gardens and hear the sounds of this beautiful city flow through......the balcony has a glass frame so your view is unhindered....gorgeous

The room itself is stunning, with every feature carefully thought out from its daring glass walled and doored bathroom to the huge marble bath....sheer luxury and beauty.....

The only place to stay in cadiz........

Room Tip: High as possible and ask for side of hotel overlooking the botanical gardens
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  • Stayed: May 2014, travelled with friends
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Thank PandSTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parador de Cadiz

Address: Avenida Duque de Najera 9, 11002 Cadiz, Spain
Region: Spain > Andalucia > Costa de la Luz > Cadiz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cadiz
#1 Business Hotel in Cadiz
#2 Luxury Hotel in Cadiz
#2 Family Hotel in Cadiz
Price Range: £115 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parador de Cadiz 4*
Number of rooms: 149
Official Description (provided by the hotel):
A new Parador for a new century. A new building representing a new, updated architecture, in which light, space and noble materials are key elements, with avant-garde lines in which the most diverse shapes and materials - wood, marble, steel, stone and glass - are combined to give this new icon of contemporary architecture its shape. Light invades all corners, and the ocean turns into the horizon, from which any spot of the new Parador can be seen. Modern and warm rooms, with impressive terraces flying over the city and the Ocean. The swimming pool and Spa area is located on the second floor. Here, guests can enjoy the best panoramic views onto the bay of Cádiz ... more   less 
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Also Known As:
Parador De Cadiz cádiz
Parador De Cadiz Hotel cádiz

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