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“Lovely Easter break” 4 of 5 bubbles
Review of Hotel Vincci Costa Golf

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Hotel Vincci Costa Golf
Certificate of Excellence
GreenLeadersBronze level
Gibraltar, null, Gibraltar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely Easter break”
4 of 5 bubbles Reviewed 14 May 2014 via mobile

We very much enjoyed our stay at this resort. Our rooms were spacious and comfortable. We were on the ground floor right next to the swimming pool, which was great and although the weather was only great on the first day, the children enjoyed the small indoor pool during the bad weather. The food was very good and the nearby restaurants we visited as well. A big plus to visit again maybe for the summer.

Stayed April 2014, travelled with friends
Helpful?
Thank Monique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 1 July 2014
Dear guest,

Thank you very much for choosing us and for sharing your experience. We are pleased to read how much you enjoyed the Vincci experience at our hotel.

We hope that you will come back to see us soon. We would be delighted to welcome you.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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896 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gibraltar
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 March 2014 via mobile

Just had a weekend here. Lovely place - loved the space we had, especially having a child with us. Some parts of the hotel need tarting up (minor). Helpful staff throughout. Good breakfast selection. Rubbish wifi connection!!! Going back in summer...

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WanderessGibraltar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 3 April 2014
Dear guest,

We are pleased to know that you enjoyed your stay with us.

Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Lothian, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 February 2014 via mobile

Firstly can I say I trolled through loads of Tripadvisor reviews on hotels etc in the Costa. Del Sol trying to find a hotel with no bad reviews, let me tell you, it doesn't exist, or at least unless money is no object!!

Anyway, just back from a week's stay at Vincci which we made our base for playing golf. The hotel was very quiet, not many people there at all, (low season) mostly Germans and Spanish. All the staff were exceptionally friendly, some of their English was limited however I guess we are in their country and I don't think its unreasonable to try and speak a little of their language. Anyway, when we arrived we were warmly greeted at reception and shown to our room which was on the upper floor, looking west onto the pool. The apartment itself was spacious, modern and clean. There were two large single beds pushed together to make a double, again very comfortable. Rooms were cleaned on a daily basis!

We opted for bed and breakfast and the hotel were offering free dinner, so we ended up on a half board basis. Given the fact that there are a few reviews commenting about the quality of food, we thought that we could always go and have dinner elsewhere if it were to be that bad. However breakfast was plentiful with a great choice of a variety of continental or a full cooked breakfast. They also had a chef on standby cooking omelettes freshly made to order. We ate mostly toast, fruits and pastries as the cooked foods such as black pudding, sausage, mushrooms were sitting in quite a bit of oil, but I suppose you could just drain the excess off. Dinner again was surprising good. Considering there was only half a dozen couples at most in the hotel, Vincci gave us plenty of choice in evening meals, several hot dishes on hot plates, cold salads, cold meats, and again a chef on standby to cook the fresh dishes(s) of the day, eg pork, salmon or fish. I felt that given they were not as busy as in the high season, they could have easily compromised on the food choices, however they didn't which gives them extra marks from me!

What I will say, and this is not a criticism of the hotel, is that if you are going to travel in the low season, please be aware not only do you need a car, but if flying into Malaga, you have 240kms drive to the hotel and once in Santi Petri, there is limited bars/shops.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 3 April 2014
Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 22 February 2014

Just back from 6 days at this hotel and had a very relaxing time. The good size Junior Famiy Suites have a lounge area with sofa beds for the children and a separate bedroom for the adults which gives some privacy. Both rooms had a TV with Spanish, German and English channels. The buffet breakfast is great with eggs made to order to go with the baked beans and mushrooms and everything from iberico ham and cheese to fresh fruit and pastries. The children particularly enjoyed the chocolate cereal accompanied by a hot chocolate drink. They didn't manage to find the chocolate sauce that I mistook for HP. Really friendly and excellent staff. Padel tennis is free and good fun but we never found out the rules. The pool was too cold to swim in but I was tempted.The beach is close and we got into the habit of watching the sunset whilst sitting on a sand dune and sipping Cava. The beach is quite stunning day and night and there are rock pools where you can see octopus and hermit crabs . A short drive and you can be walking through the marshes and watching the flamingoes.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John220534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 3 April 2014
Dear guest,

It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable.

Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
canterbury
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 2 February 2014

Booked this hotel out of season on a January night 2014 as in area for 1 night only. Vincci in summer presents as a 5 star luxury hotel. Out of season a bit of a let down and lounge, bar and restaurant taken over by a football team on winter holiday. Rooms good and allocated a 'junior suite' for a very low price. Only buffet food available as restaurant closed. Buffet good standard.
Would recommend this hotel for summer months only.

Room Tip: Ensure you ask for a view, we had a tree blocking ours
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marywalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 4 March 2014
Dear guest,

Thank you for choosing us and for providing your comments and impressions, which we will take into account carefully when adapting our facilities and services to our customers' tastes and preferences.

We are glad to know that you approved of the room assigned and the buffet.

Regarding the hotel's atmosphere, we would like to inform you that the off season is a fine moment to be able to enjoy an atmosphere more oriented to relaxation and tranquility, and this is an aspect that many of our customers rate positively.

We remain at your service for whatever you might need, and we hope to be able to welcome you again at any of our hotels.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 3 January 2014 via mobile

We are here for the next four days and so far I haven't found much to complain about, I love our junior suite, the breakfast buffet is great, the dinner buffet isn't that bad at all either...their spa may be small but is relaxing and wonderful, the staff are amazing and helpful and the beach isn't but 7 minutes walking from the hotel, parking is close by and they also have a parking garage, there is wifi available, and if you choose to eat in the small town of chiclana you'll find wonderful home cooked Andalusian style food (absolutely wonderful)... I would definitely recommend this hotel

Stayed January 2014, travelled with family
Helpful?
Thank KarenMOglesby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Hotel Vincci Costa Golf, responded to this review, 10 March 2014
Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 26 November 2013

The hotel rooms are quite modern for Andalusia - flat screen televisions, nice bathrooms, etc. The curtains are a bit dreary and the whole outside of the hotel needs to be plastered and painted. Paint is peeling off in some parts and the colour is a bit bland. The inside restaurant, outside restaurant seating area and the pool areas are very nice, though. The pool is lovely. The dinner buffet was very decent. The breakfast buffet was pretty unappealing and definitely not worth paying extra for. The hot food was sitting in a lot of grease. More effort was made with dinner than breakfast, for example there was fresh pineapple at dinner but tinned pineapple at breakfast. We didn't try the lunch buffet. Staff was very friendly and attentive. The beds were comfy and there was no noise at night. All in all a pleasant stay.

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bentotata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Hotel Vincci Costa Golf, responded to this review, 11 December 2013
Dear guest,
Thank you very much for staying with us and sharing your opinions and feedback regarding our hotel. We are pleased to know that you had an enjoyable stay and that you were satisfied with our staff, beds and pool. That our guests enjoy their stay with us is always our objective and what we work for every day in Vincci Hotels.
We regret, however, that you were not entirely pleased with a few aspects of your stay and would like to inform you that we will bear very closely in mind your feedback in order to continue improving.
In this regard, we would like you to know that, due to the hotel´s location and its exposure to the weather, our facilities are under ongoing improvement in order to maintain them in a perfect state.
Likewise, we would like to mention that all of our restaurant services try to offer a varied and top quality selection in which guests can find whatever they might feel like having. Our breakfasts, for example, include more than 100 products, such as cold meats, juices, natural orange juice, vegetables, sausages, beans, eggs to the guests taste, mixed sandwiches, omelets, pastries, nuts, cereals, yogurt, natural cut fruit, fruit in juice, olive oil, natural tomato in slices and chop tomatoes.
We are sorry that in spite of this it was not entirely to your liking and we reiterate that we will take good note of all of your opinions in order to improve.
We work to satisfy our guests and their opinions are our best guide in doing so.
We are at your disposal for whatever you may need.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Vincci Costa Golf

Property: Hotel Vincci Costa Golf
Address: barrio Sancti Petri s/n, 11130, Chiclana de la Frontera, Spain
Phone Number:
Region: Spain > Andalucia > Costa de la Luz > Chiclana de la Frontera
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style:
#5 Green Hotel in Chiclana de la Frontera
#5 On the Beach Hotel in Chiclana de la Frontera
#7 Luxury Hotel in Chiclana de la Frontera
#9 Family Hotel in Chiclana de la Frontera
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Vincci Costa Golf 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hotel Vincci Costa Golf Andalucia, Spain - Costa De La Luz
Vincci Chiclana De La Frontera

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