Nice hotel for the price but certainly not 4 stars as advertised, at least not by American standards. Room was clean and spacious, beds were comfortable, staff were friendly and the hotel is in a decent location. The downside and why it doesn't deserve a higher rating, in my opinion: (1) there was wi-fi only available in the lobby/cafeteria, not in the rooms. (2) my room had two windows but they both faced concrete walls, allowing no view. (3) there was no pool but there were 3 jacuzzi tubs on the roof which was nice but the water wasn't warmed, the one had lots of sand in it and they closed the roof at 8pm, well before sunset. (4) Restaurant is quite good but very expensive, especially for breakfast; however, we had an issue with billing that we didn't realize until afterwards...we were in town for a family wedding and a few other American guests of the wedding were also staying at this hotel. My family ate lunch inside the cafeteria area where another family was dining outside on the patio. When our bill came, it seemed quite high but we didn't speak enough Spanish to question it so we paid it and left. Only later when talking with the other family did we determine that the waiter put the food/drinks for both tables all on one bill, despite that both groups weren't together. When the second family asked for their bill, they were told that we paid it for them...odd and utterly unacceptable given that we didn't ask them to do so!
- Official Description (provided by the hotel):
- LOCATION:A unique Hotel located in the town centre of El Puerto de Santa Maria, City with an ancient history of over 3000 years and famous for it sea food Riviera, very close to the beach.El Puerto de Santa Maria for its location is the main business and commercial centre of the Cadiz bay.Airports:Jerez 18 kms. Seville 95 kms. Gibraltar 130km: Train station 500 mts. HOTEL DESCRIPTION & CHARACTERISTICS: Your city hotel for Business, meetings, holidays & golf. In what years ago was a sherry bodega now stand a beautiful four stars Hotel, which has been built maintaining the Architecture of those days, and where the gastronomy and the ambiance together offer an unforgettable stay. 51 rooms and suites equipped with all the modern facilities: Satellite TV, Individually controlled Air condition & heating, A.D.S.L. (Internet access) and Wi-Fi System (in the lobby and coffee shop) and Minibar.Important to mention the main “patio” with the typical Andalusian architecture with Orange, lemon & olive trees.Restaurants: Menu and “A la carta” service and special events, bar, snack, coffee-shop. ROOMS:51rooms. 35 twin rooms beds of 1, 05 mts each.14 double rooms, beds of 1, 50 – 1, 80 mts.2 suites: beds of 2 X 2 mts. Free Safe, minibar, desk, A.D.S.L. (Internet access), satellite T.V ., Hair dryer, Magnifying mirror.GUEST SERVICESNon smoking rooms. Rooms adapted for disabledThree liftsWelcome drink on arrival.Personalized restaurant serviceRoom service 24 hours.Taxi service (concierge).Rent a Car.Fax, e – mail and secretarial service. Urgent laundry returned before 9.00 A.M.Buses hire service (concierge). Baby sitting service, contact House keepingCots freeNews papers magazines stamps and currency exchange. Parking available at pre establish prices in reception. Cards Accepted: American Express, Diners Club, Visa, 4B. ******RESTAURANTE ARMONIA “A LA CARTA”: CAPACITY 60 PERSONS)RESTAURANTE LA VIÑA: (SPECIAL EVENTS TILL 250 PERSONS) BAR CAFETERÍA EL LAGAR. (CAPACITY FOR 60 PERSONS)RESTAURANTE EL PATIO (SUMMER): FROM 60 TO 300 PERSONS)MEETING ROOMS: FOR 100 PERSONS. A singular Hotel in the same heart of The Port of Santa Maria, Cadiz, close to the famous "Ribera del marisco". The hotel (an old wine cellar of "vino fino") has been transformed in an attractive hotel of 4* with a typical architecture of the zone, for example the central Typically Andalusian court. 51 rooms and Suites equipped with all the modern facilities of his category.2 Restaurants: "Armonia" à la carte placed in the mezanine and "La viña de Casa Flores" for menus.Cafeteria, lounges of meetings complement the offer. ... more less
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