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“beautiful hotel with lovely surroundings”

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Hotel Fuerte Estepona
Ranked #4 of 36 Hotels in Estepona
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“beautiful hotel with lovely surroundings”
5 of 5 bubbles Reviewed 23 May 2014

We stayed in this hotel for 2 weeks and we were so spoilt duing our stay we wish we could have stayed longer!
The reception and concierge were ever so helpful, and got us always exactly what we needed (including an extra pillow for myself!!)
we were greeted nicely on arrival and were shown to our room which had a lovely sea view.
we had dinner and lunches at the hotel restaurants and bars and everywhere the standard was good, nothing over the top, but definitely worth the money.

a friend recomended we eat at a nearby restaurant and concierge made the reservations for us (the restuarnt was called tikitano and we had a fabulous time by the way if you ware looking for entertainment)

the neds wee clean and the rooms were looked after.

overall from 1 to 10 I will give this hotel an 8 becuase they are just very good, and what you lok for in a holiday to spain,.

we will be back next year for sure!

Room Tip: ask for a seaviw room
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Director del Hotel at Hotel Fuerte Estepona, responded to this review, 30 May 2014
Dear Adams
Thank you very much for your opinions and your stay with us is a pleasure to get to your complete satisfaction at Fuerte Estepona.
We hope to see them again and personally greet here.
Juan Ramón Pérez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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774 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
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English first
Benoni, South Africa
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 16 May 2014 via mobile

We stayed here for 2 nights in an apartment for a couple of beach days. The hotel is spacious as well as the apartment we stayed in. It is a well equipped room but was missing some basic utensils. The decor is of good quality but the finishings seems to have been a bit of a rushed job.

It was quiet season but it still was very empty, much quieter than hotels closer to Marbella.

Overall one gets the sense that the hotel was built during the boom time, and is now struggling to keep it's head above water.

Be aware, the hotel next door seems to be for nudists!

Stayed May 2014, travelled as a couple
Helpful?
Thank BenoniRSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Director del Hotel at Hotel Fuerte Estepona, responded to this review, 21 May 2014
Dear guest
Thank you very much for your feedback that are sure to help many customers and I hope you enjoyed the tranquility of this hotel.
Team Fuerte Estepona
Juan Ramón Pérez
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

We turned up at the hotel very late, but with a 24 hour reception desk there were no problems checking in. We booked a family suite and the rooms were enormous and very comfortable with plenty of storage. We had a sea view which we asked for and the balcony was also large. The only thing about it was it was a shared balcony, which if you had noisy neighbours could be an issue. A cot was in the room as requested, and there was also a baby bath which we hadn't requested but thought was a nice touch on behalf of the hotel.

The swimming pools are well looked after and there is a shallow kids pool which we made use of. There are plenty of sunbeds with parasols and we didn't have a problem getting one. The hotel is also located on a pebbly beach which is great if you fancy a dip in the sea, but it isn't the nicest beach and it has a nudest section patrolled by a man on his horse!

Our booking included breakfast which has a massive selection and was generally very tasty. We also had the buffet dinner one night and the food again was impressive; probably the best buffet hotel food we have had. It includes a chef section where they cook meat on order in front of you - the veal was great!

We were fortunate enough to be offered free parking in the underground car park. There were only a few outside spaces left as the majority of guests will have hired a car which made parking easier, but it also meant the car was always shaded from the hot Spanish sun. The underground car park is also very secure so I would recommend this option if possible.

The only downside to the hotel is the location. It is a few km from Estepona and you need a car or a taxi to go anywhere. The hotel is easy to find from Malaga airport (took about an hour) and there are also some lovely hillside towns to explore such as Casares.

Overall I would recommend this hotel, but would advise renting a car.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bardo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Director del Hotel at Hotel Fuerte Estepona, responded to this review, 16 May 2014
Thank you very much for writing this review as descriptive of what our hotel, if that is not within the city but that makes it a very quiet and nice place to relax.
We hope to see you again soon at Fuerte Estepona

Juan Ramón Pérez
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andalucia, Spain
Level Contributor
166 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
1 of 5 bubbles Reviewed 4 May 2014

Let's start with the bad.

The food! I made the awful mistake of booking the half-board option. I very very very strongly recommend that you DO NOT dine at this hotel. It was simply the worst dining experience I can recall having anywhere at any time.
The dining room is that of a 1970s youth hostel or perhaps a 1980s prison. The food was somewhere between school dinners and bad hospital food.
DO NOT EAT HERE!

Next we mention the staff. Never in the history of my travels have I encountered staff so scared to ask guests if everything is OK in fear of the response. Staff simply do not give a hoot. Awful.

Next we mention location. This hotel is not in Estepona. I wouldn't call it near Estepona. It isn't near anything except the beach but that's no big deal in this part of Andalucia. Look at it on a map before booking and decide if your aim is to be away from Estepona and everything else. A hire car is pretty essential because trust me you will want to drive to a restaurant.

Now we mention the good bits.

It is in Andalucia and Andalucia is a very nice place. Andalucia however also has many many hotels better than this and I haven't been to any as bad or worse.

Finally the room. It was very nice. It was the best they had and was very expensive and probably overpriced but it was very nice. I did get the impression that it had been empty since the end of the previous season. It was extremely cold, even on a hot day, and was only comfortable by having the heater on full for the entire stay..

In general the property is nice but by virtue of being huge and (due largely to its location) being mostly empty, it did feel like a sad ghost hotel with very miserable staff. I found myself singing Hotel California a lot to cheer myself up however thankfully I was able to check out and leave

If I was paid to go back I would refuse. it would be a waste of a night in otherwise fantastic Andalucia. I resent the fact that most expensive stay of our Andalucian tour was also the worst.

Room Tip: If you can get a room with a kitchen and bring food to cook a meal and have your breakfast.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TrevorB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Director del Hotel at Hotel Fuerte Estepona, responded to this review, 8 May 2014
Dear Mr. Trevor
First of all, we would like to thank you to take your time in writing your comments about Fuerte Hotel Estepona, we are really sorry you didn´t enjoy your stay with us, and that you got so disappointed,
I would l like to give you some remarks about your comments; the hotel buffet is characterized by the Andalusian and Mediterranean typical cuisine, accompanied with international food. The Hotel buffet is set up with different areas, cold station: first we have a selection of different kind of breads and olive oils, pickles, crudités, assorted cheeses Iberian ham, could cuts,… a cold soup different each day, cannapes, smoked salmon, sea food, salads already made, and individual ingredients so you can make your own salads.
Then we have the show cooking where the Chef prepares a la minute meats and fishes for our guests, with homemade sauces, different garnishes to accompany, vegetables.
Also, we offer typical dishes already prepared like paella, meatballs, roast meat, fish stew. Then fried food, like fish fingers, fries, nuggets, fried fish…
Desserts: Ice-creams, natural fruits whole and sliced, and cakes
Regarding the staff, you can feel the enthusiasm that we put in satisfy our guests, the work team to aim the effort of guests satisfaction, our main goal, sorry that you took that impression.
Location; El Fuerte Hotel Estepona is not located in Estepona city old town, but driving it takes 10 minutes, around 4 km.
Thanks about the comments of our rooms, I m glad that you liked it.
We thank you again for your time, we take the feedback of our guests as the maximum priority in order to improve our quality, even if we are aware that it s difficult sometimes to satisfy all our guests in the same way.
Best regards
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cork ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 April 2014

our 8 year old daughter got a terrible gastro bug and was in pediatric emergency unit in marbella.
we needed to return home with her urgently. rooms booked from that day for 5 nights and we cancelled on the day. hotel refused any refund, discount or vouchers in lieu of stay. they had rooms available all week. If I ran my business like this I wouldn't have one. needless to say I will be taking it further.

  • Stayed April 2014, travelled with family
    • Value
    • Service
Helpful?
2 Thank corkone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Gerente at Hotel Fuerte Estepona, responded to this review, 28 April 2014
Dear Guest
First of all I hope your daughter is perfectly located and has only been temporary.
We welcome your comments and I am pleased to inform you that your communication of the illness of his daughter was on Sunday April 20 and all the agencies were closed and treated us to a cancellation we have to have more expenses and a tour operator. We usually refer proof and no costs are passed. But is spending the first communication expenses. It is they who must make communication us not to pass these costs.
Hope your daughter can travel again and wish will see you in the future in our Hotel Fuerte Estepona.
Best regards
Juan Ramón Pérez
Hotel Manager
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Gibraltar
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 22 April 2014

Large complex divided into Hotel and Apartments. Plenty of sunbeds and pools to go around. 100 metres from private access to public beach. Hotel Rooms are large and beds comfortable. Downside is the lack of proper lighting in the shower/bath area of an otherwise large bathroom. Rooms and all Hotel common areas were spotlessly clean. Breakfast was very good value and caters for every need. The buffet is also very good value at 23 euros per person, excluding drinks. A car is advisable if you want to venture out to Estepona, Marbella or further afield.
The Spa is a little on the small side, but you'll find all the usual features like the Steam Room and Sauna etc.

Room Tip: Ask for a pool-facing room for the best views.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham15354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Gerente at Hotel Fuerte Estepona, responded to this review, 26 April 2014
Dear Mr. Graham
Thank you very much for sharing your stay with the rest of the Tripadvisor Traveller community and wishing to know personally when we make another visit.
Best Regards
Juan Ramón Pérez and staff
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Jersey, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 17 February 2014 via mobile

We stayed here mid October so it was fairly quiet and they upgraded us to a bigger room - it was very spacious! We were slightly disappointed as it didn't get the sun after 1pm so they happily moved us to a different room.
Considering it was quiet, there was always a queue for the front desk, I imagine it would be very slow in busy season.
Wifi was good.
One night we had room service and found a sauce lid in my noodles! We called down to tell them and they made me a fresh meal, the manager delivered it with a fresh beautifully presented platter of fruit and no charge for the meal! Totally unexpected.
There is an adults only pool which is very peaceful.
The beach isn't anything special but no different to much of the coast.
Dinner was good, fresh food cooking station with a chef, for breakfast also actually.
You need a car really as nothing is close by but it is near (few minutes) to Estepona by car.
We highly recommend a visit to the safari zoo nearby, it's amazing!
Would definitely recommend this hotel and would stay again.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank JxMxD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JUANRAMONPEREZ, Gerente at Hotel Fuerte Estepona, responded to this review, 20 March 2014
Thanks for sharing your experiences at the Hotel Fuerte Estepona, we regret the inconvenience about the food.
thank you very much again for your recommendation to other travelers.
best regards
Juan Ramón Pérez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Fuerte Estepona

Property: Hotel Fuerte Estepona
Address: Arroyo Vaquero Playa | Crta. A-7 km 150, 29680, Estepona, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Estepona
#4 Spa Hotel in Estepona
#4 On the Beach Hotel in Estepona
#4 Family Hotel in Estepona
#6 Romantic Hotel in Estepona
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Fuerte Estepona 4*
Number of rooms: 210
Official Description (provided by the hotel):
Hotel Fuerte Estepona is a magnificent hotel with 210 rooms and deluxe suites with 1, 2 or 3 bedrooms with sea views. Thanks to its location, a modern spa and its specifically-designed spaces for couples and families, the hotel holds a respected place among the hotels in Estepona. It is 82 km from Malaga International Airport and half an hour from Gibraltar.EL OLIVO RESTAURANT: Our traditional, high-quality Mediterranean cuisine using natural flavours with a modern touch to be enjoyed in modern surroundings. Our exclusive Fuerte Estepona restaurant, located within the hotel, is the perfect place to start and end a day at the beach, enjoying all the flavours it has to offer. A wide range of breakfasts, lunches (solely during the months of July and August) and buffet dinners.The Estepona Spa is a place where you can alleviate stress, charge your batteries and return home better than ever, thanks to our cutting-edge hydrotherapy circuits and massage and beauty treatment regimens. ... more   less 
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Also Known As:
Fuerte Estepona Hotel Estepona
Hotel Fuerte Estepona Costa Del Sol, Spain

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