oVERALL, the costa del sol princess was a very pleasent experiece. However, my family felt that there were a few unpleasent situations.
we arrived at the hotel at 11:00pm. this is when are dreamholiday started to show its true colours, when we asked the reception where our rooms where they gave us the CAN'T BE BOTHERED attitude, we mannaged to control our feelings and search for our room. After what seemed like an eternity we found our room. The hotel staff had saved us some dinner, we were pleased until we found out that they had left us carrot food. personally i didn't like the food and left. at 12:20 we went to the bar for two pina colarda and a orange juice all calm and relaxed when they gave us the drinks and we walked away they shouted after us and told us to pay, we explaind to them we were all inclusive but they said your only all inclusive until 12:00 pm.
There are three pool bars spaced out around the complex. however, only one is for the all inclusive guests. this is some what annoying when you are seated around one of the other pools. furthermore, if you purchased a drink from the all inclusive bar you were unable to take it back to your lounger as it had to be consumed around the all in bar-WHY! can understand it if you had a tray full could be giving them away to the other guests but when you are only carrying one.
furthermore, the standard of service in and ot of the hotel could have been improved if they listened to their customers when they have a quiery or enquiry.
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- Also Known As:
- Costa Del Sol Princess Hotel Estepona
- Costa Del Sol Princess Estepona, Spain