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“Great family holiday”

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Gran Hotel Elba Estepona & Thalasso Spa
Ranked #5 of 34 Hotels in Estepona
Certificate of Excellence
Reviewed 15 August 2014

We travelled to this hotel with our grown-up family. The staff were exceptionally friendly and we felt welcome from the moment we arrived. The rooms were very clean and housekeeping staff were great - two housekeepers per room cleaning glass and removing every finger print. Although we stayed on an all inclusive basis we felt the need to upgrade on three occasions to the A La Carte dining room. Although the hotel was extremely busy there was hardly any noise when in the bedrooms and sleep quality was exceptional. All in all a good family holiday.

Room Tip: We had two deluxe sea-view rooms and one junior suite - all very good.
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank JMac50_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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473 - 479 of 1,790 reviews

Reviewed 13 August 2014 via mobile

We are about to leave hotel elba after a five day stay.

It was just myself and my fiancee and we were on our own. We did read alot of reviews prior to booking this so here it goes. .....

Hotel staff were excellent in terms of their level of service and we were greeted with wine on arrival. The condition of the hotel is very good and the beach is right out side.

The room size is great. Its cleaned everyday. We stayed b and b and breakfast could not be faulted.

There are adult pool areas which was great as we didn't have the kids with us.

The spa is great. The missus loved it and so did I.

We didn't eat at the hotel but we did go to both marinas and there are plenty of places to eat. Average spend was 40 euros including a bottle of wine.

However you must go to el trejar tapas bar in the centre of estapona. We spent 21 euros including drink and dessert. Food was locally cooked.

Also buy your water from aldi across the highway. Believe me it was 3 euros for a bottle of water.

Overall we really enjoyed our stay.

Stayed: August 2014, travelled as a couple
2  Thank Adam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

There is no doubt that this is a beautiful hotel with lovely staff ,but if you like a walk out in the afternoon or evening, it 's a choice of round the hotel or over the motorway flyover to Aldi. A taxi to the port will set you back 10 euros each way (unless you are too miserable to tip). There are a reasonable number of places to eat and drink around the harbour and from there you can also walk to the old town, where you will find a selection of traditional places in varied price ranges.So if you don't mind being in the same location all the time and love a really fantastic bathroom then don't hesitate to book this hotel.As a rough guide as to whether to go all inclusive,work out your gain based on cocktails 6 euros 50 or so, wine 4 euros, beer 4 euros 50.
The evening entertainment was varied and certainly went down well with all age groups (maybe not for late teens or 20s).
There were plenty of sunbeds and lots of evidence of cleaners and maintenance people to ensure that everywhere was spotless.
We always found something to eat even if we have experienced a lot better elsewhere. The waiters were lovely and we had a free visit to the spa which is be highly recommended (salt water though so don't get it in your mouth).
So really_believe the good reviews but DO consider the location.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Service
4  Thank Delighted14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

We stayed for a week. Absolutely a lovey hotel with a great staff, very friendly and welcoming. Great food and services. A good choice for a family holiday.
We really didn't want to come back when our holiday finished.
Thanks to all the staff.
Certainly recommend it.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank MonaKoosha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

The reasons we chose to stay in this hotel were that is purports to be a 5 star hote, it was going to be quiet and that we could simply relax and not worry about spending anything as we could buy an all inclusive package. I believe that these reasons were fulfilled (although perhaps the hotel may have been more like 4 and a half stars).

The rooms are spacious and clean. Balconies are also large and are sea facing although you are unlikely to get much sun - not an issue for us. The staff are friendly. The reception people were always very helpful and patient. We even managed to arrange a tour to the Alhambra with the reception staff. I would also like to single out Carlos and Pedro for special thanks - they worked as evening waiters in the restaurant - always service with a smile.

Food was good because there were always choices to get freshly cooked fish and meats at lunch time and evening meals. I tended not to eat the hot buffet choices. Good supply of fresh fruit and salads. I did not have much in the way of desserts - they did not look interesting enough for me except for an almond cake - which appeared rarely but was very tasty.

Because our stay was longer than 4 days we also got a complementary ticket for the a la carte restaurant. We choice Asian cuisine night. For a hotel that had it all going, this was the biggest disappointment. It was truly awful - our local Chinese take away in London was a 100 times better. So, we left it and finished off our meal in the usual buffet restaurant - great as usual.

I often got up early and spent time reading in the adults only restaurant - very peaceful and had nearly everything that was offered in the main restaurant.

Evening entertainment was available but not really very good. Fortunately it is not too loud and I guess if you are in a group you can just treat it as background music. Its not something to look forward to. However, the hotel is located outside of Estepona so the benefit here is that the hotel is generally quiet. Just right for us. And Estepona is not too far away by taxi if you want something a little livelier.

Overall a good stay.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank zolty55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

Just got back. Hotel is good, staff are very friendly. Rooms are spacious and clean. Evening entertainment not so good. Kids evening entertainment a bit annoying as it is directly under the bar area, so if you fancy a pre dinner drink it is spoilt by loud kiddy music. This hotel is no where near Estepona central and there is no way you can walk to the resort. The hotel is on a busy dual carriageway. There is a tiny prom about two hundred metres at the most. If you wanted to walk to the resort you would need to walk 5 kilometres and part of that would be on the edge of the motorway (no pathway)!! There are no bars or cafes anywhere near the hotel, again, you would need to go in to Esepona. A taxi will cost you 10 euros each way. There is an Aldi and a Mercadona across the road from the hotel which you will probably need to use as the hotel charge 3 euros for a small water and 4 euros for a small coke. The house wine is from 20 euros a bottle and is often served warm

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We have enjoyed our short break at Gran Elba a big thank you to Pepa for looking after us breakfast was of a good standard lunch also although one of the days we ate the paella was very salty and we were disappointed , our room was spacious and the air con worked fine. The standard of service is good although the breakfast waiters are very eager to take your half empty plates from your table before you are finished a bit annoying at times.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Alfred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 On the Beach Hotel in Estepona
#5 Spa Hotel in Estepona
Price Range: £108 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Spa Costa Del Sol, Spain

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