Currently staying at this hotel!! We have 3 days left!! We booked this hotel cause we are going to a wedding nearby so needed a hotel fairly close. We chose this hotel cause it said family friendly and looked amazing. The hotel itself is amazing, lovely white hotel with turrets that are lit up at night. The rooms are lovely spacious and clean with a lovely modern bathroom. The double bed is 2 singles pushed together which is okay but obviously not a double bed!! All areas are kept clean and tidy. If you are coming all inclusive and you like a drink this hotel gives the real stuff jack Daniels Smirnoff vodka ammereto all the brands :) which is very unusual for an all inclusive! Food is good and each day you can watch your desired meat or fish being cooked in front of you! The beach is directly behind the hotel although the sea is a little rocky and rough! Now for the bad bits!!!...... The pool is absolutely freezing, I go away every year and love going in the pool but this one is so cold the only way to get in is to jump in, and the baby pool is even colder!! Although there was kids playing in it my daughter hated it and she refused to go in!! (She is 2) also the pool does not open till 10am this is crazy! I have never been sitting on a sunned waiting till 10am for a pool to open!!!! If you have older children you can not jump in can not use kilos can not throw a ball basically you can swim and that's it no fun in the pool!!!!! So very boring for older children!
the staff are not what we are used to and hardly speak or smile! Some are extremely rude and we met a few other couples who had to complain about the rudeness of the staff :( not good for a supposed to be 4 * hotel!!!! I like to go shopping of an evening and you need to walk a good 45 mins at speed to reach the shops there are no shops at the harbour like some of the staff will tell u!! You need to walk further than the harbour! So overall a beautiful looking hotel but needs new staff and needs a more fun family friendly atmosphere!!!! And a warmer pool!!!! :)
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- Also Known As:
- h10 Estepona Palace Hotel Estepona
- h10 Hotel Estepona
- Estepona Palace
- H10 Estepona Palace Costa Del Sol, Spain