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“4* hotel with 3* service” 3 of 5 bubbles
Review of Vincci Seleccion Posada del Patio

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Vincci Seleccion Posada del Patio
Ranked #5 of 90 Hotels in Malaga
Certificate of Excellence
GreenLeadersSilver level
london
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“4* hotel with 3* service”
3 of 5 bubbles Reviewed 24 February 2014

Not a 5* by anyone's standards as previous reviewers have noted.
What's good;
1.It's clean, modern, with spacious bedrooms and bathrooms.
2.Breakfast (buffet) is good (by room service it's cold).
3. It's central within 2/3 min walk of the main square/food market and 5/10 of cultural sights.

Less good;
1.Not one real double bed in the whole hotel. Twin mattresses pushed together with a sheet over the top.....despite confirming a proper double by email. Not a hotel for romance!
2.No atmosphere...bar and restaurants like the Marie Celeste....large conferences overtook communal areas during our stay and the delegates were loud and everywhere.
3.Service largely disinterested...restaurant tips from reception sent us to tourist trap 'International' joints.
4.Unable to get a drink after 1am anywhere in the hotel....(5*?)

Really bad;
1. A five night stay....and the sheets on the bed were not changed once...!! Couldn't quite believe it.

I wouldn't go back...it's the only 5* in Malaga...but that only counts for something if it lives up to it's rating, and it falls really short. There are 4* NH and AC chain hotels in the city which are more than a match for the Vincci at a fraction of the cost.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank goatfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 10 July 2014
Dear guest,

We are sorry to hear that your stay with us was not what you expected. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement.

We hope that you can visit us in the near future so that you can enjoy a real Vincci experience. We are at your service for anything that you may need.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
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English first
Lincoln, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

We have just enjoyed a superb 4 night stay with 3 over 60 but young at heart couples! The hotel is rated as 5 star and we would agree. The hotel building is superb throughout. It is like staying in a museum of modern art gallery built over roman ruins which can be easily seen through the glass ground floors. There is free Wi-Fi throughout. Our room on the 3rd floor was spacious with 2 windows, a 6 foot bed, plenty of storage, good lighting, settee, huge flat screen TV (never put it on), safe and responsive heating/air con. The large bathroom had 2 showers over the bath, 2 wash basins, bidet, toilet, bathrobes and slippers. The soaps etc. were replenished daily. Our room faced an inner courtyard so was very quiet. The rooftop pool looked good but not brave enough to try this time of year! On our first night we ate in Le Diner where we had the €25 3 course dinner which was excellent value and served in very elegant surroundings. Breakfast was first class in the room next door with plenty of choice, copious supplies of drinks and fresh eggs cooked to order. Every night we made use of the Wall Bar before going out to eat in town to use some of the many restaurants. The service from everyone in the hotel was efficient and very friendly.
The hotel was only about 10 mins walk from the train station on a direct line from the airport for just €1.75 single. It was also no more than a 5 minute stroll in to the main square and less to other attractions.
We loved our 5 days there and will go back to Malaga as despite doing plenty there is still more to do.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank john_copsey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 3 March 2014
Dear guest,

Thank you very much for choosing us and for sharing your experience. We are pleased to read how much you enjoyed the Vincci experience at our hotel.

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, England
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

Stayed here for 3 nights in early February. Great location, only 5 min walk from Railway station and next to the town centre full of bars and restaurants.

Very clean reception and room and the staff were very friendly and helpful.

Breakfast was very good, with choice of hot or cold food, eggs or specials cooked to order plus champagne. My only regret was that I did not use the restaurant until the last night. I would say that my starter of avocado mousse with prawns and balsamic vinegar was one of the nicest plates of food I have ever had. Together with a main course, different types of fresh bread and olive oil, wine and coffee the bill was an amazing £25. I would expect to pay £70-£80 more for the same quality in London!

The town is compact and great to walk around, thankfully without the "English Breakfast", "Sunday Roast" and "English beer" which proliferate other towns on the south coast of Spain. I expect this explained the lack of British holiday makers in the area!

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ianandpasturesnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 3 March 2014
Dear guest,

It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 February 2014

Stayed there for 3 nights during a biz trip in Malaga. Rooms were comfortable, bathrooms were clean, hot water, good breakfast, and extremely friendly staff.

Internet connection was very good, and best of all the hotel is just 5min walking distance from a central area with restaurants, and museums.

The only thing I didnt like is the fast that its 5 stars, yet they do not provide you with an iron to iron your clothes! you are forced to use the hotel service which was expensive!!

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank waz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 6 March 2014
Dear guest,

We are pleased to read how much you enjoyed the Vincci experience at our hotel.

Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We hope that you will come back to see us soon. We would be delighted to welcome you.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sussex
Level Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

We stayed here for 3 nights at the end of November /beginning of December. The staff could not have been more helpful especially on Reception where they were able to accommodate us for our room request. They are always more than happy to help with any recommendations for good restaurants

Very comfortable beds and nicely laid out rooms. When having breakfast remember that you can order freshly cooked eggs and specials. Nice to have a glass of bubbly at breakfast

It was so good we are going back again this month for a weekend break, taking our Daughter and her fiancé

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank A&JEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 6 March 2014
Dear guest,

Thank you very much for choosing us. We appreciate your comments and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strasbourg
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

It’s an absolutely wonderful centrally located hotel. Everything is sparkling new, the rooms are very modern and stylish. The staff were very friendly and I was offered a glass of dessert wine at the hotel’s bar as a welcoming gesture. The hotel’s restaurant was excellent. On the ground floor one can visit remains of a part of the ancient city walls over which the hotel is built. Lovely stay. Would be happy to return.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SxbTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 6 March 2014
Dear guest,

It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We are pleased to read how much you enjoyed the Vincci experience at our hotel.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

Stayed the weekend 25th of January, Good first impressions on arriving, car taken by staff to under hotel car park (21 euros per day).
Checking in very quick. Room overlooking front, no noise problem at all. Room slightly warm (must have some kind of central heating system), and I would agree with past comments about lack of ventilation control in bathroom, saying that the room and bathroom was excellent, very clean and modern. (don't use shaving razor in bathroom, its a killer, very cheap and I cut my face badly)
Evening dinner was excellent, try the bubbles 3 course menu for 25 euros pp, you can choose from 95% of the main menu. The food and service was great and the champagne 7 euros a glass. (don't forget to use15% discount card given in reception - we did :-( )
The hotel bar (as does the hotel's entrance) has historical ruins under it - so cool ! (glass floor), we walked down the main staircase and had a quick look around, (not many clients seemed to know you could) Breakfast good
Location is excellent with the main shopping area and restaurants very close.
Staff were professional and attentive. I will return in the summer.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TheGull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 3 March 2014
To our esteemed guest:

Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.

We would also like to inform you that we take note of each and every guest´s observations, complaints, suggestions and feedback, always with the goal in mind of improving.

We hope to see you again soon at one of our hotels.

Kindest regards.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Seleccion Posada del Patio

Property: Vincci Seleccion Posada del Patio
Address: Pasillo Santa Isabel 7, 29005 Malaga, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Malaga
#1 On the Beach Hotel in Malaga
#4 Business Hotel in Malaga
#4 Family Hotel in Malaga
#5 Luxury Hotel in Malaga
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vincci Seleccion Posada del Patio 5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Vincci Seleccion Posada Del Patio Hotel Malaga
Vincci Seleccion Posada Del Patio Malaga, Costa Del Sol, Spain

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