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“Easter Break 2014”

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Vincci Seleccion Posada del Patio
Ranked #5 of 88 Hotels in Malaga
Certificate of Excellence
GreenLeadersSilver level
Stirling, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Easter Break 2014”
Reviewed 27 April 2014

The hotel is very modern and kept very clean. The staff were excellent and the food very good. The room was spacious however the shower when on over spilled onto the bathroom floor which let the 5 star rating down a bit. The hotel us very quiet although in a very busy raid you would not know. The breakfast had more than enough choices both English and continental. The bar lunches were very good but the drinks could be expensive.

Room Tip: We were on level one in room 135 which was looking into the courtyard away from the main road.
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Douglas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 14 May 2014
Dear guest,

Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.

We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.

We hope to see you again soon at one of our hotels.

Kindest regards.
Carmen Fernández
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (207)
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English first
Stanmore, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 April 2014

Just returned from a short stay in Malaga with five friends. Lovely hotel in every respect, clean, beautifully appointed and spacious rooms, perfect location in the old town, but very quiet with no street noise at night, super breakfast with eggs and pancakes made to order. But by far the best thing about our stay was the warmth and friendliness of ALL the staff, from the moment we arrived. Nothing was too much trouble, really helpful advice on where to eat, what to see etc was freely offered on arrival. We were made to feel very, very welcome. We were also impressed by the valet parking service for our hire car, and the very reasonable charges.
All in all, a brilliant hotel which we will not hesitate to use again if we return to Malaga. Highly recommended.

Room Tip: Very good facilities are available for disabled guests
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  • Stayed April 2014, travelled with friends
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Helpful?
Thank Rog_B60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 28 April 2014
Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
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Victoria, Seychelles
Level Contributor
13 reviews
8 hotel reviews
Reviewed 26 April 2014

Booked this hotel for 3 nights in April 2014 as I wanted to be within walking distance of the old town of Malaga, the location was perfect. I arrived on a Sunday afternoon at 1pm, 1 hour before check in time, the hotel is modern, bright and airy and I was greeted by smiling reception staff and told I could could check in early to my room numbered 320.
The room was excellent size and very nice design, with double bed, sofa, large bathroom, work desk area with well stocked mini bar, Tea making facility but no view. The only niggle about the room was the lack of sound proofing from the door, you heard everything through it as if it were open. Room service was efficient and quick and the quality of food very good. I tried the a la cart restaurant one evening, and though the food was good, the portions were small and there was no side order menu. I ate at the bar restaurant twice for lunch, food choice was great and well presented and portions were huge. I would stay there again for sure.

  • Stayed April 2014, travelled solo
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Helpful?
Thank Beoliere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 9 June 2014
Dear guest,

Thank you for having chosen us and for offering us your comments and opinions, we are pleased to know that you enjoyed your stay with us. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We are sorry if in spite of our soundproofing system noise from outside bothered you. All guests who have this problem can inform the reception desk and our staff will try to assign them another room, if the hotel's availability permits.

We hope that you can visit us in the near future so that you can enjoy a real Vincci experience.

With best wishes,
Carmen Fernández
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 April 2014

Well located for access to The Old Town with Marina and harbour area just a short walk away. If travelling from airport by train to Malaga Centro station, the hotel is just a few minutes walk from there.

Hotel very modern and comfortable with very friendly and helpful staff. Check in was quick and informative and we were delighted with the offer of a welcome drink.

Breakfast choice varied and of good quality and again staff made us very welcome.

The only down-side was trying to have a shower without soaking the bathroom floor due to the shower screen being too short.

We would definitely recommend this hotel and would certainly stay here again should we return to Malaga.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank TheStewarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South of England
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 April 2014

This is a newly built hotel on the edge of the Old Town in Malaga. Advance booking gave us a good value €75 rate...although breakfast was an additional and astonishing €16.50 each (we didn't have this...there are plenty of cafes in the area). The hotel is "boutique" style and our bedroom was large and comfortable, with twin beds and a sofa.

A few things prevent me from rating it excellent. It's located next to the river in an area that is being re-habilitated...but is still not finished. You walk across a building site to get to the town. There are lots of fit and finish issues in the building which I found irritating! Grouting was incomplete in the bathroom, silicone joints poorly finished, joints between finishes not straight, sliding door to the toilet wouldn't run smoothly, some tiles were cut badly. I would have expected these issues to be picked up on the snag list before handover. Finally, the bathroom wasn't very clean. The grouting was stained, and floor corners not clean. Part of the reason was that the shower overspilled the bath screen and soaked the floor every time its used.

In summary a hotel that has great potential but is not excellent....

Room Tip: Inside rooms facing the courtyard are quiet
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  • Stayed April 2014, travelled as a couple
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Helpful?
3 Thank Englishmanonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 10 April 2014

Stayed at this hotel for one night, meeting up with friends who were staying there. The staff spoke excellent English and were very friendly and helpful. Taking our keys on arrival to park our car for us (€18). Efficient check in which we were upgraded to a junior suite (without asking) which was a lovely surprise. Rooms were very spacious with great bathroom facilities and hermes bath products. We also received complimentary chocolates and water. Every time you passed reception area the staff went out of there way to chat with you and ask how your were etc. Breakfast was very pleasant, plenty of choice, everything nice and fresh, again friendly and efficient staff. The hotel itself is very central and a great position to see Malaga City. Our friends who were staying for 3 nights also all enjoyed their stay very much and we all agreed we would definitely return.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank LadyD002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 April 2014

The hotel is nice enough and in a good location but by no means should it be classed as a 5 Star establishment. Starting with reception, the staff are friendly but we were not advised where to locate bars, breakfast area or pool etc at check-in. The bar is staffed by one person who takes orders at tables and then ignores those standing at the bar whilst he prepares drinks - a courtesy acknowledgement would have sufficed here. There should surely have been at least a waiter/waitress assisting him.
The rooms are allegedly sound proof if you read the blurb but the one we stayed in was too noisy for various reasons: water through pipes from above, an indistinct high pitch from we don't know where plus the corridors echo sounds of any conversation along them and from doors slamming. The room internaly makes little sense in that they have gone for look over function: there is no drawer space anywhere, albeit there are a few shelves in the wardrobe: the bedside cabinets are wood tops on hollow metal base (more noise as you place things on them): the bathroom has a window so little privacy can be achieved if you wanted it and the main room lights up as a result, if it is needed in the middle of the night.
Small gripes maybe but the expectation is set at time of booking. Overall we enjoyed our stay and would go back to Malaga. It is perfect for a city break but we would stay elsewhere, at a place that hopefully does what it says on the tin.

Room Tip: We stayed in Room 319 which is near the lifts and noisy.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank PC7104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciHoteles, Atención al Cliente at Vincci Seleccion Posada del Patio, responded to this review, 11 September 2014
Dear Client,

Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion.

Kind regards,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Seleccion Posada del Patio

Property: Vincci Seleccion Posada del Patio
Address: Pasillo Santa Isabel 7, 29005 Malaga, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Malaga
#1 On the Beach Hotel in Malaga
#4 Business Hotel in Malaga
#4 Family Hotel in Malaga
#5 Luxury Hotel in Malaga
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vincci Seleccion Posada del Patio 5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Vincci Seleccion Posada Del Patio Hotel Malaga
Vincci Seleccion Posada Del Patio Malaga, Costa Del Sol, Spain

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