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Novotel Suites Malaga Centro
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Reviews (1,695)
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467 - 472 of 1,695 reviews
Reviewed 1 December 2013 via mobile

We stayed here the night on a mini-break occasion. Suite is a new concept by Novotel, all modern sleek decor and urban feel. The room was really nice and it featured a small kitchen corner plus sofa room. All good here, but - the heat in the room was uncomfortable and the air conditioning was not working properly. Also, the loo is a good 15 steps away from the shower room, which we found peculiar. Shame for the heating system as the hotel concept is a good one, they have a small food & drink shop at reception open 24/7 with fresh fruit, bread and microwave food.

Stayed: December 2013, travelled as a couple
Thank giuliamaltea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUITENOVOTEL, Director de Recepción at Novotel Suites Malaga Centro, responded to this reviewResponded 6 March 2014

Good morning,

Thank you for taking the time to tell us about your experience at the Suite Novotel Malaga Centro. You have highlighted certain issues with the heating system. Please allow me to express my sincerest apologies.

At Suite Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SUITENOVOTEL, Director de Recepción at Novotel Suites Malaga Centro, responded to this reviewResponded 6 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 November 2013

We stayed for two nights before acruise to the canary isles. The room was large with a very comfortable bed and a large bathroom.the staff were pleasant and helpful .Breakfast was good and the evening meal was also good . Malaga is a very interesting city to visit

Stayed: November 2013, travelled as a couple
1  Thank domainegirton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUITENOVOTEL, Director de Recepción at Novotel Suites Malaga Centro, responded to this reviewResponded 6 March 2014

Good morning,

First of all we would like to thank you for trusting in our hotel and our services, and for sharing with us your positive observations.

We will communicate it to our team, and I am sure that it will stimulate them to keep trying to give the best attention to our guests.

For any questions or reservation request, you can contact us directly by phone or by email.

We thank you again for sharing with us your experience at Suite Novotel Málaga Centro.

Best regards,

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Reviewed 21 November 2013

booked this hotel for a two night stay due to going on a cruise with pullmantur.stated on the booking that we needed a disability friendly room,and also able to smoke in room.arrived and found that all we asked for was in place.no hassle,room was very good staff went out there way to help us,ie good information about getting roundabout Malaga and also booking taxis that were able to accommodate wifes mobility scooter.would recommend this hotel to anybody.wife and I are thinking about a week in summer to explore Malaga further.will definitely stay at this hotel again well done all the staff.

Room Tip: all rooms are good
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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1  Thank rommell1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUITENOVOTEL, Director de Recepción at Novotel Suites Malaga Centro, responded to this reviewResponded 6 March 2014

Good morning,

We very much appreciate your comments regarding your stay at the Suite Novotel Malaga Centro. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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Reviewed 16 November 2013

Very impressed by a recent two-night stay in this new build hotel located in an area of fairly dull streets just behind the immense El Corte Ingles department store, but only a couple of minutes walk across the river to the old city centre, packed with bars and restaurants. The decent-sized rooms are cleverly designed to provide a comfortable base, and maximise the sense of space. Excellent breakfast, given the very reasonable €80 room rate midweek.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Roadboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUITENOVOTEL, Director de Recepción at Novotel Suites Malaga Centro, responded to this reviewResponded 6 March 2014

Good morning,

Our team and I would like to thank you for sharing your observations with us. You can be sure that it will motivate us to keep offering the best service to our guests.

For any questions or reservation request, you can contact us directly by phone or by email.

We thank you again for sharing with us your experience at Suite Novotel Málaga Centro.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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