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AC Hotel Malaga Palacio
Ranked #15 of 89 Hotels in Malaga
Certificate of Excellence
Reviewed 5 March 2014

This is just a preliminary review for anyone searching now for Malaga hotel. Arrived yesterday - chose this hotel for the pool , lovely roof bar etc.--- all closed for refurbishment , including gym , bar etc. ! Nothing on its web site , no mention of this when we checked in - just an advisory note in lift! Full review to follow in due course.

Stayed: March 2014, travelled as a couple
1  Thank welshtravellers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Front Office Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 6 March 2014

Dear client,

We are really sorry about your comment sbut It must have been a misunderstanding. The gym placed on the 3rd floor is open and we have informed that the shower in one of the changing rooms of the gym is suffering refurbishment works.The rest of areas of the gym are open and our clients can enjoy of them. Regarding the roof area, our roof restaurant is daily open in usual timetable and only the summer bar counter is being refurbished as now it is winter season.
Please, if you still stay with us do not hesitate in reaching me at the fron desk and I will be pleased to assit you kindly.
Thanks and regards

Front Desk Manager

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749 - 755 of 2,237 reviews

Reviewed 2 March 2014 via mobile

We were only there for one night but I would definitely stay there again.
The location was perfect with a view of the harbour, lots of restaurants and plenty of shopping. The hotel has a roof top restaurant and pool and a nice bar area off the lobby. The staff was extremely helpful, the room comfortable and well appointed. We could not have asked for more n

  • Stayed: November 2013
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Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, General Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 4 March 2014

Dear guest,

Thank you very much for your great comments about our property.

We are pleased to know that you enjoyed your stay with us.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

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Reviewed 28 February 2014

The Hotel Malaga Palacio offers all a traveler could ask for. It is within walking distance from the major attractions and public transportation, and provides comfortable accommodations for good value. The staff is delightful, particularly Manuel, who went out of his way to help us with all our questions. The rooms are clean and well appointed. The penthouse terrace boasts a gorgeous bird's eye view of the city, and it is the perfect place to catch a drink after a day in the town.

  • Stayed: February 2014, travelled as a couple
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1  Thank Sonia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 3 March 2014

Dear clients,


Thanks a lot for your lovely words regarding our property.
We will be pleased in having you again with us in your future stays in Malaga.
Thanks and regards

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Reviewed 22 February 2014

I disembarked from a cruise in Malaga and only stayed one night to experience a day in town before I flew home. I wished I planned to stay an additional night since the AC experience was so perfect for my needs! Close to the port and in the center of town, my experience was perfected by the great service. I only wish I remembered the name of the gentleman man at front desk who helped me with everything - I want to thank him personally!! Hotel is clean, modern, and only a block from shopping, Alcazaba, Cathedral. Nice bar area in lobby with light food and free wi-fi.

Note to others disembarking from a cruise: take a taxi. You can see AC from the pier, but the walk is longer than you think. I made the trek in less than half an hour, but with luggage it was a bit exhausting. (Of course if you're 25 and/or pack light you can ignore this comment). :)

  • Stayed: February 2014, travelled solo
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Thank KarinTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 25 February 2014

Thank you so much for your lovely comments about our property.
We are glad to know you enjoyed your stay with us.
Our aim is to satisfy all individual needs and to ensure that all our guests will keep a most memorable experience.

Best regards

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Reviewed 22 February 2014

Hotel is in a lovely position in Malaga and you can walk to all the main attractions very easily. Our room for clean and modern - we had a sea view balcony which was nice although I forgot we were in a city and was a bit disappointed that the "sea" was a view of the port - industrial on one side and was across three main roads. Because of the 3 roads the traffic noise was a bit loud at times. Another reviewer mentioned the heat in the rooms and he was right - the rooms are incredibly hot and putting on the air conditioning seemed to make it hotter! Unfortunately because of the road noise we couldn't have the balcony door open to cool things down.

Breakfast was ok. There was plenty of choice but the tea was awful and not worth having and I did feel that every morning we were chasing after the waitresses who didn't seem too bothered about whether guests had arrived in the restaurant. They were also very slow at clearing tables - in fact they didn't clear the dirty plates etc until you left the table. As we were in the hotel in January it wasn't very busy.

We didn't use the bar or restaurant as we preferred to go to the plentiful restaurants and bars near the hotel.

I am a Marriott member but wouldn't say the AC brand is typical and I felt slightly let down by it - if I was to return to Malaga I would probably try another hotel.

  • Stayed: January 2014, travelled as a couple
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Thank Lesley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 24 February 2014

Dear guest,

We take all feedback seriously, and sincerely regret that we did not meet your expectations.

We will be pleased in having you again with us so do not hesitate in contacting us for your future reservations.
Thanks and regards

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Reviewed 21 February 2014

I would say this is absolutely the best hotel I have been when going to Malaga (about 3-4 times a year).

The location, service, cleanliness, rooms, everything is great.

It is also a nice addition that minibar is free of cost and refilled daily!

  • Stayed: June 2013, travelled on business
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1  Thank vilsku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

Hotel location is perfect and overlooking a park and the port. Very close to both beach and town centre.

Lovely clean, spacious and modern room. We had a corner room in one of the top floors and the view was brilliant.

Breakfast is the best we have ever had in any hotel. The quality of the food was first class.

Staff friendly and professional.

The only negative thing about the stay was that our friends in another room were woken up by cleaning lady who entered their room at 10 AM.

Highly recommended.

  • Stayed: January 2014, travelled on business
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Thank Charter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 24 February 2014

Dear guest,

Thanks very much for your lovely words related our property. We are really happy you have found comfortable the hotel and we are pleased you have enjoyed your stay with us.
Do not hesitate in contact us for your future stay and we will offer a nice stay with us.
Thanks and regards

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Additional Information about AC Hotel Malaga Palacio

Address: Calle Cortina del Muelle 1, 29015 Malaga, Spain (Formerly AC Hotel Malaga Palacio by Marriott)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Malaga
#11 Family Hotel in Malaga
#13 Luxury Hotel in Malaga
#15 Romantic Hotel in Malaga
Price Range: £101 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Malaga Palacio 4*
Number of rooms: 214
Official Description (provided by the hotel):
Traditional Hotel Residencia in city center, overlooking harbor; near Cathedral. ... more   less 
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio Costa Del Sol, Spain

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