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“The best location in town!”

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AC Hotel Malaga Palacio
Ranked #15 of 89 Hotels in Malaga
Certificate of Excellence
Reviewed 29 July 2014

Just the perfect location sets this hotel apart from the others! Within walking distance of the harbour, the beach, the old town, restaurants, shopping.... The hotel is spotlessly clean, rooms are adequate for a weekend break in a place that is most probably overlooked by many as a top city break destination. The food served is of a high standard. Very comfortable stay.

Tea and coffee making facilities in the room would've been nice.

Room Tip: A sea view is interesting on the 9th floor.
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  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 6 August 2014

Dear guest,

Thanks a lot for taking your time in sharing with us your experience in our property. We are delighted that your stay with the AC Hotel Malaga Palacio was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
.
We are looking forward to seeing you again.
Thanks and regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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691 - 697 of 2,237 reviews

Reviewed 28 July 2014

Stayed at The AC just for a couple of nights before flying back to the UK, The Hotel is very well situated with the Cathedral just behind it and the great shops and bars just a short.....and I do mean short stroll away. The staff were all very good and the bar up on the 13th floor gives great views over the port at nigh whislt enjoying that late night G&T. Dont be put off by the mention of the port, it really is pretty and is great to watch the world flow by! The satff at the pool bar perhaps could be a wee bit more attentive as we had to wait a while for a drinks order to be taken to the point of nearly having to trip one of them up to get us noticed but I think this is just because they were so busy. The pool, also up on the 13th is nice although it could have done with a bit of a flush through as looked like it was suffering a bit from people going in before showering, too much sun tan lotion!!! But on the whole, a nice stay, will stay again!

Room Tip: We didnt take a room with a view and did get rooms that overlooked a peeling wall at the back of the...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Minty222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 6 August 2014

Dear guest,

Thank you for taking the time for sharing your experience with the AC Hotel Malaga Palacio.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact us.

Sincerely,

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Reviewed 28 July 2014

Stayed for a short break before leaving Spain . Location was amazing close to the cathedral and shopping areas. Wonderful restaurants just across the street. Amazing deck on the roof with the pool to relax and appreciate the great view. Service was fantastic, rooms are clean with great towels and slippers. Everything top notch the drawback was the 5.00 euro internet fee and no breakfast was included. Elevators are tiny. Only 10 minute ride to airport and taxi stand outside the door. Wished that had more time to spend in the great city.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Karina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 6 August 2014

Dear guest,

Thank you for taking the time for sharing your experience with the AC Hotel Malaga Palacio.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

We were recommended this hotel prior to our visit to malaga, and we were not disappointed.
The location, is absolutley fantastic. This hotel is situated right beside the cathedral, and the harbour. It is very central. The views from the roof terrace are astounding,day and night...
Our room was spacious and very clean. For the price, this hotel is amazing value, and will definatley be back!

Room Tip: We chose a room rate without breakfast, then went to local restaurants for breakfast, which was much...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank gillian p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, General Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 31 July 2014

Dear Guest,

Thank you very much for your review. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

We hope you came back soon to Málaga, and stay with us again.

Best regards,

Report response as inappropriate
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Reviewed 26 July 2014

First time in this hotel of a location we have stayed at numerous times - all staff absolutely first class , rooms great, bar very well served , entertainment first class and superbly located.

Only missing point, tea and coffee facilities in the room have to be paid for

Well worth the stay!!

Room Tip: ask for a balcony rather than interior
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, General Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 31 July 2014

Dear and valued guest,

First of all we want to thank you for sharing your experience with us.

Thank you for noticing our staff, they work really hard and appreciate the recognition. I will let them know about your wonderful comments in this review.

I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve.

Our aim is to satisfy all individual needs and to ensure that all our guests will keep a most memorable experience.

Again, thank you very much for your comments.

Best regards,

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Reviewed 25 July 2014

We stayed at the AC Hotel in Malaga. We never heard of them before hand but now we are sure to look for this small chain. The rooms were big and spacious. We had a nice balcony that faced the port. We had a mini bar that was stocked daily with free beer and water and snacks. The room had plush robes and slippers. The room had free wifi. The room had satellite TV with a few English language stations.

Staff was helpful and friendly. We needed a converter for our phones to charge and they lent us one.

The breakfast was very nice and large selection of food. It was a little expensive though. The prepared food was nothing special but they had large selection of fruits, breads, cheeses and meats. I think it is cheaper if you book your room with the breakfast included. We did not.

Parking was expensive. It was Valet only with in/out. There were a few nearby lots but I think they charged a little less and were not secured.

I would stay here again.

  • Stayed: August 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, General Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 31 July 2014

Dear Guest,

I am happy you enjoyed your stay with us and that the facilities and service were what you expected and deserve. We appreciate your time in sharing with us your experience.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Stayed here for a long weekend whilst visiting family. The hotel is in a faultless location, on the park, next to the Cathedral, about 3/4 mile from the beach and on the edge of the old town and shops. The rooms are smart and well equipped, we stayed on the 10th floor round the side meaning view across to the harbour, the city and the Cathedral from the balcony. The staff were exceptionally efficient and friendly and the food, both in the main restaurant and in the Atico was good. The roof terrace, swimming pool and bar were breathtaking with views that can only be bettered by the Parador, but that is located out of town. The only minor flaw were painfully slow lifts - not helpful with a Sister who has mobility issues - still the 190 steps did my fitness good. An absolute must if you want to be where it's at in Malaga and one I hope to return to soon!

Stayed: July 2014, travelled with family
Thank rayna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC_MAP, General Manager at AC Hotel Malaga Palacio, responded to this reviewResponded 31 July 2014

Valued guest,

Thank you for taking the time to share your experience with Trip Advisor Community. We are delighted that your stay with the AC Hotel Malaga Palacio was enjoyable.

We are proud of our property location, which really allows you to access all areas of the city easily.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AC Hotel Malaga Palacio

Address: Calle Cortina del Muelle 1, 29015 Malaga, Spain (Formerly AC Hotel Malaga Palacio by Marriott)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Malaga
#11 Family Hotel in Malaga
#13 Luxury Hotel in Malaga
#15 Romantic Hotel in Malaga
Price Range: £94 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Malaga Palacio 4*
Number of rooms: 214
Official Description (provided by the hotel):
Traditional Hotel Residencia in city center, overlooking harbor; near Cathedral. ... more   less 
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio Costa Del Sol, Spain

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