We booked and paid for five days B & B and were told breakfast started at 7.30am every day. We were leaving early for the airport on the last day and went down at 7.30 to be told breakfast did not start until 8 on a Saturday. We explained our situation and were met with total inflexibility. Cereal, fruit juice and rolls were there, and the hot food was being put in containers, but the receptionist said: "If we let you have it early, we would have to do it for everyone." This was nonsense. There was no-one else in sight. He phoned our room at 7.50 and said breakfast was ready, insisting we had time to get to the airport. We said we did not have time. We checked out at 8 and asked if he would, at least, deduct the cost of a single extra breakfast for our daughter who lives in Malaga and visited us one day. Again, total inflexibility. We had to pay for this extra breakfast. All of this may seem insignificant in the grand scheme of things, but it really annoyed us that we had paid for two breakfasts we did not get, and were refused even a bread roll because of a receptionist who was incapable of adapting to the situation, insisting that HE always told people about breakfast times. There were no breakfast times posted anywhere in the hotel, by the way. This was my second stay at this hotel, but I will never return, although I must say other staff were all very pleasant and efficient.
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- Also Known As:
- Room Mate Lola Hotel Malaga
- Room Mate Lola málaga
- Room Mate Lola Hotel málaga
- Mariposa Hotel Malaga Costa Del Sol, Spain