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“Excellent location but disappointing room”

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Petit Palace Plaza Malaga
Ranked #6 of 88 Hotels in Malaga
Certificate of Excellence
devon
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent location but disappointing room”
Reviewed 31 October 2013 via mobile

Definitely in the heart of malaga. Room did have lovely shower, beds so so, felt a little like being in a cell as window was very high up, had to stand on bed to look out at cathedral. Room was small. Fine for 1 or 2 nights. We had 2 others in our party, we'd paid the same and booked the 2 rooms together and theirs was significantly better.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank clarebeardevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, Gerente at Petit Palace Plaza Malaga, responded to this review, 14 November 2013
Dear guest,

Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location.

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving.

Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (174)
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Rugby, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2013

Just back from a 3 night stay at this Hotel...Its all about location, location, location with this gem of a hotel. Situated in the centre of old Malaga and the pedestrian shopping squares. Everything is within easy walking distance 10 mins to harbour and beach. Room we had was room 403 the one featured in the brochure with an amazing view of the Cathederal which lit up at night is awesome Was at the back of Hotel so very quite .Beds were comfortable, clean and maid service everyday. Staff were very helpful and although we didn't have breakfast at the Hotel it looked ok. This is a great hotel with lots of charm and character. Will be returning.

Room Tip: Room 403 for an amazing view of the Cathederal
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sue c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, Gerente at Petit Palace Plaza Malaga, responded to this review, 14 November 2013
Thank you for your very complimentary review of High Tech Hotels. We are glad to hear you have enjoyed our rooms and services.
I look forward to meeting you upon your return.

Kindest regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2013

This hotel is close to the centre of old Malaga and the shooping area. Street noise was not too bad, but the beds were the worst we experienced in Spain.
We had booked a double room - and got 2 single beds pushed together - still with all the single sheets etc on them! The mattresses were so hard, the wooden floor would have been as comfortable.
The emergency light in the room was very bright.
Wifi was good.
Location was great, within easy walking of the central attractions. Breakfast was easy to find in the surrounding areas and tapas and pintxos was also within an easy stroll of the hotel.
Good location, as long as you don't mind the beds!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, Gerente at Petit Palace Plaza Malaga, responded to this review, 14 November 2013
Dear guest,

Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location.

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving.

Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 17 October 2013 via mobile

+ location: in the historical center which is great if you are here to visit the city
+ decoratin: personally i enjoy the inside decoration of the hotel

- cleaning: to many little details which i psonally pay a lot of attention especially when it's a 4 stars

I recommand it

Stayed October 2013, travelled with friends
Helpful?
2 Thank Foximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, online sales department at Petit Palace Plaza Malaga, responded to this review, 28 October 2013
Dear Customer:
Thank you very much for the time spent writing the comment.
We appreciate knowing that your stay at Petit Palace Plaza Malaga has met your expectations but certain details have not been to his liking. Thank you for your confidence in us.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North West
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 October 2013 via mobile

Just back from a fabulous week exploring Malaga. This hotel is very centrally placed but lovely and quiet. My friend and I had a super twin room and found it to be of a very high standard. Nothing was too much trouble for the friendly Reception staff. The bed linen and towels were changed daily. Breakfast choice extensive and a very good quality. We would totally recommend this lovely hotel - a high tech hotel in an old building which really delivers.

Stayed October 2013, travelled with friends
Helpful?
2 Thank pkeypetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, online sales department at Petit Palace Plaza Malaga, responded to this review, 28 October 2013
Dear guest,
It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard.
Thank you for stay in our Hotel and visit the wonderful city Malaga.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 October 2013

The location is great, just off the main square, very clean lots to see and do all in walking distance.

Restaurants by the dozens close to the Hotel.

If you are renting a car beware, this is a no car area, you have to park at the Marina, a 10 minute walk to the hotel, no big deal, my handy Garmin kept trying to get me to drive in the no car zone!

The Hotel was very clean and modern, there is a wide variation in rooms, some facing the street, some inner court and a few with limited view.

Overall Malaga is a great place to visit

Room Tip: When you arrive check the room assigned to see if it meets your needs, the Hotel photo is not always...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SamNewmarket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, online sales department at Petit Palace Plaza Malaga, responded to this review, 28 October 2013
Dear Guest,
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective.
We hope to see you again soon.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Andrews, United Kingdom
Level Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 12 October 2013

Stayed here for three nights in early October. The hotel is in the Centro Storico and in a perfect location. The room was large, clean and comfortable with a GREAT bathroom. It was quiet. Good wifi, laptop available. Staff very pleasant. Bikes available but I didn't use them but would be great place for a bike. I think they also had buggies too. Great hotel. Clean, practical, great location and lovely staff. We didn't have a view like the photo but I didn't expect that but it does illustrate how close the hotel was to galleries and museums.
We opted to go out for breakfasts so can't tell you about the food.
(Got great price by booking through the torygraph when I was googling for hotels in Malaga)

Room Tip: book direct with the otel and ask the staff?
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kazz50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana S, online sales department at Petit Palace Plaza Malaga, responded to this review, 28 October 2013
Dear Guest,
Thank you for your wonderful review about the Petit Palace Plaza Malaga Hotel.
We are delighted to read such a gleaming report of our services and facilities.
We hope to welcome you back soon.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Petit Palace Plaza Malaga

Property: Petit Palace Plaza Malaga
Address: Calle Nicasio Calle 5 | Esquina con Calle Larios, 29015 Malaga, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Malaga
#6 Business Hotel in Malaga
#6 Luxury Hotel in Malaga
#9 Family Hotel in Malaga
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Petit Palace Plaza Malaga 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Hotel Petit Palace Plaza Malaga is situated on the corner of Larios street, one of the busiest shopping streets, behind the Cathedral, 4 star hotel in the middle of the historic centre of Málaga. The Petit Palace Plaza Malaga occupies a magnificent early twentieth-century building. Our modern rooms feature flat screen TV (with Satellite TV), hydro-massage shower, air-conditioned/ heating and mini-bar.It is also close to the harbour, two kilometres from the railway station and 10 kilometres from the airport.Room types •66 stylish rooms.•High-Tech rooms: laptop, exercise bike, trouser press, hydro massage shower and king-size bed.•Family rooms up to 5 people: King-size bed or two beds plus bunk beds. (Baby cots free of charge).•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.•Smoking & non smoking rooms ... more   less 
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Also Known As:
Petit Palace Plaza Malaga Hotel Malaga
Petit Palace Plaza málaga
Petit Palace Plaza Hotel málaga
Petit Palace Plaza Malaga Costa Del Sol, Spain

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