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Iberostar Marbella Coral Beach
Ranked #11 of 70 Hotels in Marbella
Certificate of Excellence
Reviewed 17 May 2014 via mobile

Those that have read my previous reviews, no that I am as objective as possible when writing a review, so here goes with good and bad points.

Location - excellent for walking access to Puerto Buenos and walking or public transport to Marbella, walking 45 mins, nice straight route, taxi 9 euro, bus under 2 Euros. Shops just outside hotel for snacks etc.

Staff - friendly, helpful and good at what they do, weather cleaning, cooking or front line service.

Rooms - large, spacious and clean, sea view limited however from our room, when we were offered full sea view on booking, twin beds not couple friendly, tea / coffee making facilities would be a definite plus but as my next category will establish I believe the main prob with this hotel is money over substance.

Prices - As expected the prices for drinks at this hotel are extortionate, nearly 20 euro for a Btl of wine that literally in Aldi over the road retails at 3.50 euro, sml water 2.70 euro, same shop 29 cents!! Coffee / tea sml cup, 3 euro hence no facilities in room, we boarded half board and all drinks for evening meal inc water was not inc.

Food - half board basis but wished we had done B&B, breakfast can't be faulted, nicely cooked omelettes to order etc if basic, evening meal, very same old same old, pasta every night, salad every night, pizza every night, a freshly pan fried option of steak / chic or fish most evenings, but just seemed to blend into the same food every night not much daily variety.

Entertainment - not really, a piano / saxophonist 1 evening, and a bar singer on another out of a 7 day period, the usual standard flamenco dancers etc sadly came at a 39 euro per person surcharge due to a BBQ being in with the deal? We had paid for evening meal so declined and by all accounts were not alone as a poor turn out was noted, lunch in place of evening meal was offered, but lunch does not cost what we paid for evening meal so the figures didn't add up?!

Pool area - relatively small for the size of the hotel but ok for our needs, however in peak season I would be amazed if all guests got a bed and as the sun hits certain areas throughout the day if you don't choose the right area you will be disappointed, there is a so called exclusive club for the hotel which is within walking distance from the hotel were a separate small pool is located, but beds here are not free and cost around 8 euro per day per person, no freebies here either drink / food wise, but it's away from the main hotel so quieter, but as it's small area I'm in no doubt that peak season will see this area busy as well.

To summarise, over all, our stay was good and what we needed, the hotel was relatively quiet and staff were nice, rooms big but dated and as long as you factor in that the hotel is expensive in comparison to local stores / bars and no that there are plenty of other places to eat drink then you will be ok, I am not by any means short of money, but I do like value for it.

Stayed: May 2014, travelled as a couple
1  Thank pedro4794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 19 May 2014

Dear Pedro,

We first would like to thank you for choosing our IBEROSTAR Marbella Coral Beach hotel for your holidays in Andalucía as well as for the time you took out of your day to review your overall holiday experience among us.

We lament your dissatisfaction related to the extra charges at our hotel and would like to take the opportunity to point out that as reported on our website and brochure, drinks are not included for guests staying on a half board basis at dinnertime; the prices are decided on a global level by our central office and, as per any hotel, bar prices are always higher than in local bars or grocery stores.

At our hotel we organize special events for our guests to join in if interested, like the flamenco night with special barbecue, we understand that not all guests are into paying extra for a special meal, this is why our main restaurant is of course always open with its variety of succulent local and international dishes.

The variety of dishes is ensured by the 15 days menus rotation, including the most typical dishes such as paellas, fideuas, gazpacho, salmorejo, etc… as well as the best international delights like pasta, pizza, grilled to order fish and meat, a wide array of starters, salads, crudités, cheeses and desserts to cater for all diet requirements and please all palates, we lament hearing we were not able to conquer yours.

As you may know, all the Spanish beaches are public; this is why unfortunately no hotelier has the possibility to ensure a private beach with free sunbeds for its clientele.

On the other hand, we thank you for pointing out our prime location within easy walking distance to the areas’ points of interest and are sincerely grateful for your highlight on the professionalism and genuine attentiveness of our staff; we will certainly congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Thank you once more for making us your choice hotel when visiting the area and for the courtesy of your time; we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

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Reviewed 16 May 2014

Overall a great place to stay for a short break. We went All Inclusive which the food and service was fantastic. Do be careful to check with the hotel when booking All Inclusive as we nearly lost a full day and a half even though paying full price for Four Days all inclusive.

The hotel Director was very professional and resolved the matter, and although he really took great steps on ensuring we were happy, it did put a slight damper on our experience.

Please do not be put off as the hotel and staff are really helpful and friendly, just make sure if you are going all inclusive, check when it starts and finishes.

I would recommend this hotel.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 23 May 2014

Dear Dean,

We first would like to express our gratitude for the time you took out of your day to share a review on your overall holiday experience at our IBEROSTAR Marbella Coral Beach and are glad to hear that overall you had an enjoyable stay among us.

However, we are sorry to hear that apparently you were not properly informed about your reservation by your travel agent and lament hearing that you lost an entire day of All Inclusive services; for future occasions we strongly encourage you to contact our call center from where we can offer you a personalized booking guidance and give you all the relevant information for you to fully enjoy your holidays with IBEROSTAR.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights.

We also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will make sure to share you kind words as we know it will mean a great deal to them.

Once again, thank you for your time, we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

We gave just returned from coral beach. We had a wonderful holiday the staff are friendly and very efficient, also very smart in appearance to a high standard. The food was good and the fresh fish, steak and pasta dishes that were cooked to order were delicious . Chefs also cooked various choices at breakfast , nothing was too much trouble. Fab hotel we will return. The wifi is rubbish though our only criticism We went to an evening of Spanish dancers and a barbecue in the hotels bar on the sea front this was a brilliant night would recommend

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Irene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 14 May 2014

Dear Irene,

We sincerely thank you for the time and effort spent to share your impressions about your stay at our IBEROSTAR Marbella Coral Beach; we are delighted to read that you had “a wonderful holiday” among us.

Moreover we thank you for pointing out the genuine friendliness and professionalism of our staff as well as the quality and variety of our buffets.

Thank you again for your valuable time and praising review; it will be a real pleasure to welcome you back on your next trip to Spain and please do not hesitate contact us beforehand to organize every detail of your stay.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Just back from a weeks stay at coral Beach with my mum who had been before. Staff great could not do enough for you. Phillip was so helpful at the pool helping a woman in who had trouble walking from her sunbed to the pool. Location just perfect just a short walk in to Puerto Banus.hotel so fresh looking after undergoing painting.food just superb. Can't wait to make a return visit in the near future.

Room Tip: Friendly staff, clean and tidy, nice food
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  • Stayed: May 2014, travelled with family
    • Value
    • Location
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Thank katie197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 12 May 2014

Dear Katie,

Thank you so much for the time you took out of your day to share your satisfaction on your holiday experience at our IBEROSTAR Marbella Coral Beach hotel; it is wonderful to hear that you appreciated every aspect of your stay, this is always our goal.

Moreover we thank you for pointing out the beauty of our hotel as well as our prime location, a few steps to the beach and as you well say very close to the exclusive area of Puerto Banus.

We also are very grateful for your lovely words towards the genuine kindness and helpfulness of our staff who strives to ensure that all guests are fully enjoying their stay among us.

Last but not least, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights.

Thank you again for your visit and the courtesy of your time; we would be enchanted to accommodate you once more in our hotel on your next visit to Andalucía.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

This hotel is truly a lovely place to stay. The rooms are spacious and have a lovely balcony. They are quiet and have all the amenities. The only thing i missed was a kettle in the room and the beds are two singles pushed together. The buffet breakfast was wonderful with lots of choices and the resturant staff were very friendly. Actually, all the staff were friendly, the cleaners, front desk and the very friendly life guard. The hotel was very kind in letting us have a room to wash up in because we had a late flight and were returning after a golf game to get ready to head for the airport. You can walk the beach and there is a supermarket across the street. We would definately return to this resort hotel.

Room Tip: We found the room with a balcony overlooking the pool first floor, very nice.
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  • Stayed: April 2014, travelled as a couple
    • Value
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Thank Do K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

The hotel was just okay, tacky resort furniture from the 80's -- wicker with the paint chipping off. Bed was strange, 2 single beds pushed together very hard mattress. The absolute worst part of staying here was the staff that lies to its patrons. My first night I noticed the air conditioning turn off at midnight on the dot - not only turn off but become disabled/inoperable. I called the front desk they sent someone to do exactly what I had just done, turn the thermostat off and on and move the fan button up and down. The guy tells me to just sleep with the door open (no screen door by-the-way) until the front desk takes care of it in the morning. The a/c did become functional again at 9am

The next morning I go to the front desk, ask them to take a look at the air conditioner "sure thing sir, I have made a note right here." I ask the guy if the thermostat/ air conditioner is set up to become disabled at midnight...he said "no it should not do that."

NIGHT 2 - like clockwork right at midnight air conditioning goes off again, now I realized I have just been lied to, obviously the air is rigid to turn off/become inoperable at midnight and come back on at 9am. This was the pattern all 3 nights so it wasn't a coincidence.

To the staff at IBEROSTAR why do you find in necessary to lie to your patrons? Why not just say something like - "to conserve energy we do disable the room's air conditioner" or whatever the reason is. This left a bad taste about this property.

Also, with the money Iberostar is saving by cutting off the air conditioning for 9 hours a night, you might think they would spend some of it on new towels. These towels had very little "nap" left to them, fluffy I would not call them, they looked like towels you would find at a car wash. I get it, they are just towels but it's the small things that matter.

The Breakfast was very good, the housekeeping staff very pleasant. This place just has to pay more attention to the "details" - does uncle Toni Nadal know what he is sponsoring?

Step it up Coral Beach, shoot for excellent not just good.

BTW, my stay was 4/29/14 - 5/2/14

Room Tip: ask about the air conditioning's working hours
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  • Stayed: May 2014, travelled solo
    • Value
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3  Thank ARMANDinLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 21 May 2014

Dear Guest,

We appreciate you reaching out to us through Tripadvisor to notify us of your concerns related to your stay at our IBEROSTAR Marbella Coral Beach hotel.

We would like to take the opportunity to clarify that we do not turn off our Air Conditioning system during the night; unfortunately during your week we experienced a breakdown of our system; a technical problem with the valves made our differential blow in one of our floors, this happened during the night when our maintenance team is not onsite; this problem could not be rectified immediately because of its complexity and not knowing exactly which valve provoked the problem; we nevertheless want to reassure you on the fact that the system is back to full operation as we speak and that we would have no particular reason to “lie” to our guests about the operation of our air conditioning system.

Moreover we took good note of your comments related to our towels, these are thoroughly revised by our housekeeping staff before delivering them to the rooms, in addition our head of housekeeping and management team do routine checks to the rooms in order to ensure that everything is in accordance with our demanding standards; we lament not being informed about this aspect immediately as we, of course, would have been able to deliver you a new set in no time; for future occasions please do not hesitate to contact our reception desk for anything you may need to fully enjoy your holidays with IBEROSTAR.

The passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our breakfast buffet; our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Thank you again for your visit and the courtesy of your time.

Kind Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

All staff at the hotel were very friendly and helpful, our room was upgraded at check in as we had a small baby, they moved us to a larger room and provided a full sized cot.
The food was fantastic and a lot of the food was cooked fresh in front of us.
Excellent location, a short walk to Puerto Banus, with taxis outside the hotel for journeys into Marbella.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Frequentflyer2473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Marbella Coral Beach, responded to this reviewResponded 11 June 2014

Dear Guest,

Thank you so much for the time you took out of your day to share your satisfaction on your holiday experience at our IBEROSTAR Marbella Coral Beach hotel; it is wonderful to hear that you enjoyed staying with us and felt well cared after, this is always our goal.

We also appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Moreover, we loved reading your praising comments on our restaurants; at IBEROSTAR we have a genuine passion for gastronomy and strive to make it one of the highlights of our guests’ overall holiday experience; it is very rewarding to read you enjoyed every dining experience among us.

Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Marbella Coral Beach

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Marbella Coral Beach

Address: Carretera Cadiz-Malaga, Nacional 340 Km 176 | Urbanización Coral Beach, 29602, Marbella, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Marbella
#8 Luxury Hotel in Marbella
#10 On the Beach Hotel in Marbella
#12 Romantic Hotel in Marbella
#12 Family Hotel in Marbella
Price Range: £138 - £323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Marbella Coral Beach 4*
Number of rooms: 170
Official Description (provided by the hotel):
From the very first moment you arrive, the Marbella Coral Beach hotel brings peace and quiet to all travellers. Located on the seafront at La Milla de Oro in Marbella, decked out in a fine Mediterranean style and offering all kinds of experiences and attractive activities. Its 170 rooms and state-of-the-art suites make this a magnificent hotel where you can spend a few intimate days relaxing in the tranquillity of Marbella. The hotel features free Premium Wi-Fi services, two pools, a fitness room, all inclusive option, massage service, body treatments, a buffet restaurant, Sea Soul Restaurant and Beach Club with sea views, two bars…and an exclusive VIP zone with Balinese beds and open bar service. ... more   less 
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Also Known As:
Iberostar Marbella Coral Beach Hotel Marbella
Occidental Coral Beach Marbella
Occidental Coral Beach Hotel Marbella
Iberostar Marbella Coral Beach Andalucia

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