Having visited Marbella and stayed in a different 5 star hotel last year, the Hotel Puente Romano looked lovely and we decided to visit this year as couple without our children. Arrival was impressive being taken to our apartment in a buggy, etc..
Can't fault room, it was well equipped, nicely decorated, clean, nice views of the pool.
Only two pool areas were in use due to end of season (end September), but to be fair they had staff who seemed helpful.
I fail to see how the facilities in this hotel could cope at maximum capacity as it is huge. The areas surrounding the pools must be mayhem in peak season.
We only ate breakfast and had room service once in the hotel. The food was ok but there are so many nice restaurants outside and in banus that we used them.
Drinks are very very expensive especially from the minibar and there are few places to buy drinks / water outside the hotel so we had to keep using the hotel bar which cost a small fortune.
The one thing that has left a really bad taste in my mouth about this hotel is my mobile phone disappeared. I had it by the pool hidden under the towel on my sunbed and when I went to pick it up it had gone. Only two other guests were around the pool at the time - the guests at the opposite side of the pool along with the pool attendant and the snack bar staff who were near our beds. Anyway, it disappeared without a trace and to be honest the hotel reception couldnt have cared less, so on that basis I would not return to this hotel.
Apart from this bad experience I would have returned as long as I had a similar superior room in the surrounding villas (the standard rooms in the hotel itself were extremely small and very dated as we had to use one of these for late departure) and it was not high season as I dont think you'd have a chance of relaxing by the pool.
- Official Description (provided by the hotel):
- Puente Romano Beach Resort & SPA Marbella, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the "Golden Mile", a residential area between Marbella and Puerto Banus, just 35 minutes' drive from Malaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three-storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more less
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- Also Known As:
- Puente Romano Hotel
- Puente Romano Marbella
- Puente Romano Beach Resort & Spa Marbella Andalucia