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“understated elegance...”

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Puente Romano Beach Resort & Spa Marbella
Ranked #6 of 71 Hotels in Marbella
Certificate of Excellence
London, United Kingdom
1 review
“understated elegance...”
Reviewed 12 June 2012

just returned from from a terrific family holiday and thoroughly enjoyed everything about this wonderfully charming hotel. The ground floor garden suite was perfect for a family of four with two young children - with the rooms being the perfect combination of modern amenities and facilities coupled with 5 star comfort. The staff couldn't have been more attentive and helpful - from the concierge and reception guys, to all the staff in the restaurants, the people who serviced the rooms - even the pool attendants.
The facilities overall are first class and the grounds and garden setting really something special. Food was great, with the standout dining experience being the MC Cafe at the Marbella Club hotel, a 5 minute stroll away.
Highly remommended.

  • Stayed June 2012, travelled with family
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Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 13 June 2012
Dear Guest,

We take this opportunity to thank you for your wonderful remarks regarding your stay with us. We are extremely happy to have made your stay comfortable and pleasent for you and your family.

On behalf of the entire team we look forward to welcome you back to Hotel Puente Romano.

Best regards,
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1,262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
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English first
Cardiff, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 June 2012

Just returned from our third visit to this wonderful establishment and if anything it's even better than before. The staff are friendly and efficient, the rooms and public areas are kept pristine and the gardens are as lush as ever. We tried pretty much every cocktail at Bar Cascada and I have to say that I've not had a better cocktail anywhere. The buffet breakfast is as good and as extensive as always. We will return again and again.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Cardiff_Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 13 June 2012
Dear Guest,

Thank you for your wonderful comments. It gives us a great preasure to find we have succeeded in making your holiday enjoyable and memorable. We are also very pleased that you have found our services efficient and we have met with your expectation throughout your stay with us.

We look forward to welcome you back in the near future.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 June 2012

first class hotel, beautiful grande rooms with internet access and tv with bbc 1 and 2 and itv, fantastic tropical gardens lead you to the pools and beach, but no tea coffee facilities in room. food and service ,second to none. but drinks bump up the price, main pool kept at 26 degrees so never cold,8 euros into peurto banus by cab where all the action is.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jodifitzgerald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 14 June 2012
Dear Guest,

Allow us to thank you for your detailed comments, which are very important to us.
It is always a great preasure to receive feedback from our guests. We are pleased that you have a positive view about our hotel.

We look forward to welcome you back.

Best regards,
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Buckinghamshire
Level Contributor
158 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 4 June 2012

Have stayed here twice now and it is perfect. Situated on the Golden Mile between Marbella and Banus. Superb room very tastefully decorated and spotlessly clean, on the first floor amongst lush gardens, two minute walk to several pools through the delightgful gardens or down to the beach club. Fab bathroom, huge walk in shower, 2 sinks and massive jacuzzi bath. Luxury toiletries. Fantastic service and attention to detail, breakfast delightful. Restaurants first class, front of house staff exceptional. You get what you pay for, first class all round. I would recommend and return.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank Annabelle040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 12 June 2012
Dear Guest,

Let me thank you for your positive detailed comments about our hotel rooms, service we provide and our Front Desk staff. We are very pleased with your positive evaluation and feedback.

I would also like to thank you for your time spent on writing these kind words. We are looking forward to welcoming you back soon.

Kind Regards,
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Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 June 2012 via mobile

The hotel is designed as a little town of Andalucía, has three pools, direct access to the beach, a tennis club where concerts are organized (i went to see liza mineli there), a cool bar in the beach, fantastic breakfast... It is a great place to spend your time but if You want to go to puerto banús or the old town, You will need a taxi, too far to go walking for most of people

  • Stayed July 2011
    • Value
    • Location
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Helpful?
Thank JackSchnauzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 12 June 2012
Dear Guest,

I would like to thank you for your positive comment about our Hotel Puente Romano. It is a true pleasure to receive our guests´ feedback in order to know their opinion about the service we provide.

Being part of the Leading Hotels of the World we continiously strive to meet your needs and expectations.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 June 2012

Having travelled a lot, and stayed in many world class hotels, I was pleasantly surprised by the service which was provided. Came with 2 kids, one 10 month old and one 3 year old and my wife, we were given the royal treatment at the Hotel. The restaurants inside the hotel were amazing, with amazing food and equally good service. The staff of the hotel were genuinely helpful and sweet including the cleaning lady. The hotel is situated in the middle of Marbella and Puerto Banus. It has 3 swimming pools and a lovely beach. If there was one thing which I was disappointed with was the Kid's pool and the play area was not operational although they said that would open up in Summer's (I think End June). But my kids loved the pool next to the beach and also the beach. I stayed in the Garden Suite which was big and worth it. I loved the hotel and would recommend it to everyone. I kept saying to people that i had reached Heaven on Earth... (Maybe too much, but when I was there really felt like it)

  • Stayed May 2012, travelled with family
    • Value
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Helpful?
1 Thank thackern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 12 June 2012
Dear Guest,

Thank you ever so much for your kind and positive comments about our staff. We truly appreciate your opinion. We are happy that we managed to deliver our best service to your disposal.

Moreover, we would like to express our joy knowing that you enjoyed your stay with us at the Hotel Puente Roamno.

Thank you again for sharing your experience!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2012

Apart from being blessed in a Spectacular location, in the mid of Marbella City and Puerto banus, the hotel not only has to offer a brilliant product but also has an excellent front of the line Staff. Amazing sense of courtsey and responce. Hotel offers an array of F&B outlets spread over the property and a easy reach to Beach and the promenade. Definately a must recomended stay.

Room Tip: Units in Building V, W ,X are personally prefered.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Varun D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Gerente at Puente Romano Beach Resort & Spa Marbella, responded to this review, 25 May 2012
Dear Mr.&Mrs. Dewan,

We truly appreciate your opinion regarding your stay in the Hotel Puente Romano.
Our guests´ feedback is very important for us, bacause this way we can deliver a better service.

We are pleased that your honeymoon went well!

Looking forward to welcoming you back soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puente Romano Beach Resort & Spa Marbella

Property: Puente Romano Beach Resort & Spa Marbella
Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#5 On the Beach Hotel in Marbella
#5 Business Hotel in Marbella
#8 Family Hotel in Marbella
#10 Romantic Hotel in Marbella
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Puente Romano Beach Resort & Spa Marbella 5*
Number of rooms: 258
Official Description (provided by the hotel):
Puente Romano Beach Resort & SPA Marbella, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the "Golden Mile", a residential area between Marbella and Puerto Banus, just 35 minutes' drive from Malaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three-storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more   less 
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella
Puente Romano Beach Resort & Spa Marbella Andalucia

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