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“WHAT HAVE THEY DONE TO THE MAIN BAR”

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Puente Romano Marbella
Ranked #7 of 70 Hotels in Marbella
Certificate of Excellence
Reviewed 19 November 2013

I have been going to this hotel for many years and i know I am now old in years, the heart of this fantastic hotel has always been the main bar summer time along with winter sitting around the log fire. just returned from this hotel to find that the bar has been filled with table and chairs for brakfast only. THEY HAVE GOT THAT WRONG I AM SURE 99% OF GUESTS THAT HAVE USED THIS HOTEL WILL BE VERY DISAPOINTED THAT THERE IS NO LONGER THIS FANTASTIC MEETING PLACE/BAR

Stayed: November 2013, travelled as a couple
1  Thank Leonardcarshalt... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 6 December 2013

Dear Guest,

Thank you for returning to Hotel Puente Romano once more during your visit to Marbella.

It is sad to hear how much you enjoyed visiting our Main Bar. We have made several recent changes to the Food and Beverage outlets throughout the hotel in order to satisfy guests who are looking for a wide range of cuisine combined with beautiful settings. We are still in process of more changes for even better improvement to our bar outlet for the future.
We always strive to make improvements to our product and service, so constructive feedback is always appreciated.

I do hope you will consider returning to us on your next trip to Marbella.

Kind regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

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737 - 743 of 1,408 reviews

Reviewed 18 November 2013

I was fortunate to get a few days off from business travel to stay at the Hotel Puente Romano. I was looking to just relax, and this is the place to do just that. This hotel reminded me of the Caribbean where I usually take my getaways. It is self contained, and I didn't have to leave the property to get anything I needed. I had privacy when I wanted it, and had many choices inside the hotel to relax with others. The room was comfortable, and so was the food. The staff at the hotel, restaurants and bars were friendly and helpful. I wish I could have stayed longer, but duty called. I will be back !

  • Stayed: October 2013, travelled solo
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4  Thank WorldTraveler55711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 6 December 2013

Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella. I am so very pleased you enjoyed your stay at our property.

I shall pass along your kind comments to our team, who will be very delighted to read such positive views about the Hotel and the services.

We hope you will return in the near future so we can provide you with more comfort and pleasent stay.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013 via mobile

Service excellent!
Room gorgeous and beachfront pool/sea:-)
Breakfast buffet with healthy large selection.
Loved the lovely garden with Beautiful flowers, plants, small waters and chirping birds.

...,,,,,,but this costs!!

  • Stayed: November 2013
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1  Thank Kikiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 6 December 2013

Dear Guest,

Thank you for choosing Puente Romano for your recent stay and for highlighting the experience you had during your visit.

It is reassuring to receive such a positive review about the hotel and all the facilities. Your feedback is certainly very encouraging for all the team and help us to keep up with good work for the future.

We look forward to welcoming you very soon and we are very pleased you have enjoyed your stay and for your kind words.

Kind regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

I just love this place. I've gone back twice! When sitting out on your balcony you feel as if you are in a rain forest. The rooms are spacious and beautiful. Have never seen such big rooms before! Service and food is great! I would definitely recommend this hotel to ANYONE!!!

  • Stayed: August 2013, travelled with family
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1  Thank Lulz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 6 December 2013

Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella.

I am pleased to read you enjoyed your stay at our property. We strive to continuously meet up with our guests' expectations and high level standards.

We continue to maintain our garden areas as much as possible, in order to keep a nice and natural feeling to the hotel scenery.

Thank you for your kind words and positive feedback and look forward to welcoming you soon.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

From pulling up outside the service we received for all staff was exemplary. The hotel is very well located and surrounded by lovely gardens and the pools and sunbeds were also very good.

The room we had was a junior suite with a lovely big bathroom, all in all
faultless stay. Will definitely stay here next time in Marbella

  • Stayed: October 2013, travelled as a couple
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2  Thank Jigglywuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 29 November 2013

Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella.

We are so pleased you enjoyed your stay with us and our property. We are continuing to make improvements to exceed our guests’ expectations.

We hope you will return in the near future so we may accommodate you once more and provide you with the best service possible.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

Superb location, everything is close by, Marbella old town and Puerto Banus only a short drive or a nice walk. The hotel is perfect for all. It is expensive but for the location, views, service and rooms it is certainly worth it. The gardens are lush and the beach is just a 2 minute walk. There is lots to do and see and you really feel like you've reached a good point in your life! The food at the restaurants is great and worth it. You feel like you are living the dream and get treated like you're the most important person in the world. Excellent, book with confidence.

  • Stayed: June 2013, travelled as a couple
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2  Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 29 November 2013

Dear Guest,

We would like to thank you for staying at Puente Romano during your visit to Marbella and for sharing your views with us.

It comes with great pleasure to receive such positive feedback. There are always rooms for improvements and we are in the right direction to be able to achieve what it is highly expected from us in luxury service.

We are hoping you will return to our hotel soon so we may once again surpass your expectations.

Kind Regards

Jorge Manzur
General Manager

manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2013

A Classic Mediterranean hotel Club (tennisand gym) and the Marbella Club Spa. It has Very comfortable rooms. Friendly service One of the best restaurants near at the beach for lunch and very cozy for diner.

Stayed: July 2013, travelled with family
2  Thank Paulo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Marbella, responded to this reviewResponded 28 November 2013

Dear Guest,

Thank you for choosing Puente Romano for your recent stay and for highlighting the experience you had during your visit. we are so happy to hear that you have enjoyed our facilities.

We are pleased to inform you that we are currently undergoing a new Spa project in the hotel by the beach front, so hopefully in your next visit you have the option to use the Puente Romano Spa and get totally pampered.

We look forward to have the pleasusre of welcoming you back to our property.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puente Romano Marbella

Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Marbella
#4 Luxury Hotel in Marbella
#5 Business Hotel in Marbella
#6 On the Beach Hotel in Marbella
#8 Family Hotel in Marbella
#10 Romantic Hotel in Marbella
Price Range: £219 - £926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Puente Romano Marbella 5*
Number of rooms: 258
Official Description (provided by the hotel):
Puente Romano Marbella, member of “Leading Hotels of the World”, is located on the south coast of Spain, on the famous “Golden Mile”. This is a luxurious residential area situated between Marbella and Puerto Banus, just 45 minutes from Malaga airport. With a village-style feel instead of a typical resort atmosphere, in Puente Romano you can indulge in our spa and wellness facilities, open air courtyard (perfect for cocktails and catch ups), botanical gardens, world famous tennis courts, and 12 different restaurants all with unique menus. Every day is a new chapter. There are so many experiences to try at Puente Romano that your day will never be hard to fill. Relax by the pool overlooking the ocean, raise your game with a morning of golf, soak in the sun over afternoon tea on the terrace, or pamper yourself before a big night out. Puente Romano has something for everyone. ... more   less 
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella Andalucia

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