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“Wonderful hotel and a great deal for golfers”

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Puente Romano Beach Resort & Spa Marbella
Ranked #6 of 71 Hotels in Marbella
Certificate of Excellence
Stroud
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Wonderful hotel and a great deal for golfers”
Reviewed 27 November 2013

My wife and I stayed at Puente Romano about eight years ago but after this recent visit we can't understand why we haven't been back sooner.
The setting of the rooms are how we remembered them consisting of a number of three storey buildings overlooking the gardens leading down to the sea. The rooms are large, as is the bathroom,well maintained with great selection of T.V. channels including Sky Sports 1 and also internet access with a P.C. terminal provided. Wi Fi access is free throughout the hotel and the speed I was getting on my iPad of 20mps is much better than I get at home(hardwired but in the sticks).
We found all the staff extremely friendly and helpful from reception, bell boys, concierge and waiting staff.
Breakfast was excellent with eggs/omelet's etc. individually cooked by a chef in the dining room as you requested them. We had two evening meals in the Serafina Italian restaurant which were superb and I would recommend before going to Puerto Banus marina, Serafina is better value and simply better food than others at the marina. I have reviewed Serafina seperately.
Puente Romano together with its sister hotel Marbella Club own the Marbella Club golf resort and include free golf with a shuttle bus to transport you the 20 or so minutes to the course, I have also reviewed the golf course seperately.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cotswoldgolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 6 December 2013
Dear Guest,

Thank you for your descriptive review of The Puente Romano and for awarding us five stars. I am so pleased we exceeded your expectations and that we provided comfortable accommodation.

Personally I think the golf offer we have at the moment available which will carry on through 2014, is a fantastic offer especially for the guests who enjoy playing nearly every day at our wonderful private golf course, Marbella Club Golf Resort.

Once again we are all very happy that overall you enjoyed your stay in Hotel Puente Romano. I do hope we have the pleasure of welcoming you back, before too long.

Yours sincerely,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,263 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Carshalton
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 November 2013

I have been going to this hotel for many years and i know I am now old in years, the heart of this fantastic hotel has always been the main bar summer time along with winter sitting around the log fire. just returned from this hotel to find that the bar has been filled with table and chairs for brakfast only. THEY HAVE GOT THAT WRONG I AM SURE 99% OF GUESTS THAT HAVE USED THIS HOTEL WILL BE VERY DISAPOINTED THAT THERE IS NO LONGER THIS FANTASTIC MEETING PLACE/BAR

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Leonardcarshalt... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 6 December 2013
Dear Guest,

Thank you for returning to Hotel Puente Romano once more during your visit to Marbella.

It is sad to hear how much you enjoyed visiting our Main Bar. We have made several recent changes to the Food and Beverage outlets throughout the hotel in order to satisfy guests who are looking for a wide range of cuisine combined with beautiful settings. We are still in process of more changes for even better improvement to our bar outlet for the future.
We always strive to make improvements to our product and service, so constructive feedback is always appreciated.

I do hope you will consider returning to us on your next trip to Marbella.

Kind regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 November 2013

I was fortunate to get a few days off from business travel to stay at the Hotel Puente Romano. I was looking to just relax, and this is the place to do just that. This hotel reminded me of the Caribbean where I usually take my getaways. It is self contained, and I didn't have to leave the property to get anything I needed. I had privacy when I wanted it, and had many choices inside the hotel to relax with others. The room was comfortable, and so was the food. The staff at the hotel, restaurants and bars were friendly and helpful. I wish I could have stayed longer, but duty called. I will be back !

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank WorldTraveler55711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 6 December 2013
Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella. I am so very pleased you enjoyed your stay at our property.

I shall pass along your kind comments to our team, who will be very delighted to read such positive views about the Hotel and the services.

We hope you will return in the near future so we can provide you with more comfort and pleasent stay.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 November 2013 via mobile

Service excellent!
Room gorgeous and beachfront pool/sea:-)
Breakfast buffet with healthy large selection.
Loved the lovely garden with Beautiful flowers, plants, small waters and chirping birds.

...,,,,,,but this costs!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kikiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 6 December 2013
Dear Guest,

Thank you for choosing Puente Romano for your recent stay and for highlighting the experience you had during your visit.

It is reassuring to receive such a positive review about the hotel and all the facilities. Your feedback is certainly very encouraging for all the team and help us to keep up with good work for the future.

We look forward to welcoming you very soon and we are very pleased you have enjoyed your stay and for your kind words.

Kind regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 November 2013

I just love this place. I've gone back twice! When sitting out on your balcony you feel as if you are in a rain forest. The rooms are spacious and beautiful. Have never seen such big rooms before! Service and food is great! I would definitely recommend this hotel to ANYONE!!!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lulz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 6 December 2013
Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella.

I am pleased to read you enjoyed your stay at our property. We strive to continuously meet up with our guests' expectations and high level standards.

We continue to maintain our garden areas as much as possible, in order to keep a nice and natural feeling to the hotel scenery.

Thank you for your kind words and positive feedback and look forward to welcoming you soon.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 November 2013

From pulling up outside the service we received for all staff was exemplary. The hotel is very well located and surrounded by lovely gardens and the pools and sunbeds were also very good.

The room we had was a junior suite with a lovely big bathroom, all in all
faultless stay. Will definitely stay here next time in Marbella

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jigglywuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 29 November 2013
Dear Guest,

Thank you for choosing Hotel Puente Romano during your visit to Marbella.

We are so pleased you enjoyed your stay with us and our property. We are continuing to make improvements to exceed our guests’ expectations.

We hope you will return in the near future so we may accommodate you once more and provide you with the best service possible.

Kind Regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

Superb location, everything is close by, Marbella old town and Puerto Banus only a short drive or a nice walk. The hotel is perfect for all. It is expensive but for the location, views, service and rooms it is certainly worth it. The gardens are lush and the beach is just a 2 minute walk. There is lots to do and see and you really feel like you've reached a good point in your life! The food at the restaurants is great and worth it. You feel like you are living the dream and get treated like you're the most important person in the world. Excellent, book with confidence.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 29 November 2013
Dear Guest,

We would like to thank you for staying at Puente Romano during your visit to Marbella and for sharing your views with us.

It comes with great pleasure to receive such positive feedback. There are always rooms for improvements and we are in the right direction to be able to achieve what it is highly expected from us in luxury service.

We are hoping you will return to our hotel soon so we may once again surpass your expectations.

Kind Regards

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puente Romano Beach Resort & Spa Marbella

Property: Puente Romano Beach Resort & Spa Marbella
Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#5 On the Beach Hotel in Marbella
#5 Business Hotel in Marbella
#8 Family Hotel in Marbella
#10 Romantic Hotel in Marbella
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Puente Romano Beach Resort & Spa Marbella 5*
Number of rooms: 258
Official Description (provided by the hotel):
Puente Romano Beach Resort & SPA Marbella, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the "Golden Mile", a residential area between Marbella and Puerto Banus, just 35 minutes' drive from Malaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three-storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more   less 
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella
Puente Romano Beach Resort & Spa Marbella Andalucia

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