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“1st Class Luxury Hotel”

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Puente Romano Beach Resort & Spa Marbella
Ranked #6 of 70 Hotels in Marbella
Certificate of Excellence
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“1st Class Luxury Hotel”
Reviewed 18 August 2014

Bearing in mind that we travel a lot both in Europe & The USA, this hotel is one of the best hotels we have stayed in. Apart from the excellent staff, the quality and variety of food offered is of the highest standard. We will defiantly be staying here again and recommending it to all our friends.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 25 August 2014
Dear Guest,

Thank you very much for your kind comments. We are so glad that you enjoyed your stay in Puente Romano Resort and we could meet with your expectations. Hearing from our guests such nice feedback is ever so encouraging. This makes us to keep up with good work and never give up in providing our guests the high standard service they deserve while staying with us.

We really wish to have the pleasure of serving you again and please do not hesitate to contact us in advance should you plan to visit this part of the world.

Best regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,290 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (205)
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English first
Leicester, United Kingdom
Level Contributor
6 reviews
Reviewed 16 August 2014

This hotel has become a family favourite. It has undergone a recent refurbishment and is back to its best. Elegantly furnished rooms, with attentive staff and great service. There are a number of restaurants all serving a variety of cuisine so you are spoilt for choice of where to go for lunch or dinner. The Sea Grill has amazing views of the med and makes for a specially romantic setting. Once again had the most relaxing and enjoyable stay.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank GracieFields2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 1 September 2014
Dear Guest,

We highly appreciate your feedback, especially knowing that you have been our guest before in
the past and have seen all the recent changes. Therefore your opinion is very much valuable to us. We are so pleased to hear how much you have enjoyed your stay and we could live up to your exceptions.

opefully in your next visit I will have the pleasure of welcoming you in person. Thank you again for sharing your kind comments with us.

Best regards,

Jorge Manzur
General Manager
manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marbella, Spain
Level Contributor
211 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 15 August 2014

First location - just on the beach and between Marbella and P. Banus. Good choice of restaurants with preferred by our Family (due to amaizing view) Sea Grill. Nice rooms and good level of service. What most important for me - the best Tennis Club on Costa del Sol.

  • Stayed July 2014, travelled with family
    • Value
    • Service
Helpful?
Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2014

Just back from a fabulous weekend . This was our third time returning . We stayed in a suite which I would highly recommend . The service in the hotel was excellent and you could not ask for a better location. A visit to Suite bar is a must. The guy on the drums is amazing.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gonDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 25 August 2014
Dear Guest,

Thank you for taking the time to share your recent experience at our hotel. We are so glad that you enjoyed your weekend stay and we met with all your expectations. It is always our main goal to provide our guests with efficient service and make sure they enjoy truly our hospitality right through their stay.

On behalf of the entire team, we would be honored to have you return to our hotel in the very near future.

Best regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

Wasn't disappointed at all with anything in this hotel, the restaurants are world class esp del mar " where we had lunch most days! Service by pools were amazing, room cleaned to highest of standard and all the staff extremely helpful and couldn't do enough for us!

Georgiana from customer relations made sure our stay very enjoyable and overlooked things to make sure we had the best trip here with our families.



So would highly recommend this hotel

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana1567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 27 August 2014
Dear Guest,

Thank you for your kind comments. We are so pleased that you find our Hotel a good place to stay and you were happy with our services. Del Mar is one of our most popular restaurants on the beach especially in the summer, were you can relax in the beautiful ambient while having drinks or meals. We are so glad that you enjoyed the atmosphere of the Del Mar as well as the service.

We also wish to thank you for your encouraging remarks about our guest services team member, Georgiana.

We look forward to welcoming you back to Puente Romano Resort.

Best regards,

Jorge Manzur
General Managr

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

My first visit to this hotel,and I was not disappointed , the room was close to the beach and was very well presented. The service in the hotel was first class and it was obvious that the team were dedicated to your well being. Concierge could not have been more helpful when asked for help and advice. This is one for the bucket list without doubt.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Patrick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 21 August 2014
Dear Guest,

Thank you for taking the time to share your recent experience at our Resort. We are delighted that we could offer you a very nice relaxing stay and the services were all to your satisfaction.

We highly appreciate your feed back and our team especially the Concierge is very encouraged by your remarks.

Should you like to visit the Hotel in the future please contact me via email. On behalf of the entire team we hope to have the opportunity to serve you again.

Best regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

As a family we've been going there for the past 10 years, and without exception every year it gets better, more restaurant choice and facilities - the tapas bar and the new Don Garcia restaurant were personal favourites whilst you can never tire of the Sea grill with its amazing Paella! If you have active kids it perfect as the tennis courts are the best I've ever played on, whilst the golf course in the hills outside Marbella is a must for any keen golfer.
I've recommended the hotel to many friends, who like myself have now become regular visitors.
A big thank you to the staff for another memorable holiday.
Jon Cooke

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review, 21 August 2014
Dear Mr. Cooke,

I wish to thank you and your family for being so loyal to us and for choosing to spend your holidays with us over the years. We are so pleased that you enjoyed the new Dani Garcia menu and food and of course the Sea Grill in the beautiful setting where you can enjoy tasty paella.
Your feedback is much appreciated and through all the comments we receive from our guests we work to be better our services every day.

I hope to have the opportunity of welcoming you on your return to Hotel Puente Romano resort.

Best regards,

Jorge Manzur
General Manager

manzur@puenteromano.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puente Romano Beach Resort & Spa Marbella

Property: Puente Romano Beach Resort & Spa Marbella
Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#5 On the Beach Hotel in Marbella
#5 Business Hotel in Marbella
#8 Family Hotel in Marbella
#10 Romantic Hotel in Marbella
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Puente Romano Beach Resort & Spa Marbella 5*
Number of rooms: 258
Official Description (provided by the hotel):
Puente Romano Beach Resort & SPA Marbella, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the "Golden Mile", a residential area between Marbella and Puerto Banus, just 35 minutes' drive from Malaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three-storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more   less 
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella
Puente Romano Beach Resort & Spa Marbella Andalucia

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