Spent a week here as a red level guest returning on 13 June. The staff were absolutely wonderful. Dead light bulbs etc were replaced immediately they were reported, good humour and assistance were on tap and we simply could not have been treated any better. Special thanks to Abel and the red glove team. We had access to the Red Level lounge which had snacks, soft drinks and beer available free from 11 each day and a full free bar between 6 and 8 each evening. We liked the way the hotel dealt with the perennial problem of the dreaded towels on sun beds from 4 a.m. When you go to the pool, one of the pool attendants greets you, asks where you would like to sunbathe and then escorts you there and provides you with towels. How very sophisticated! We opted for a Bali bed for 3 days of our stay which we thought worth it. Special thanks to Rafael at the pool who was absolutely amazing and did all he could to help us enjoy our poolside experience. We found the room and balcony to be on the small side but it was well equipped, kept spotlessly clean and had a terrific view of the Med. The hotel is in an excellent location, very close to a host of restaurants in both directions. We would recommend Cappuccino which is attached to the hotel and where the food and service were excellent. We stayed on a bed and breakfast basis. Breakfast had something for everyone although the selection of cereals (very important to my wife) was poor. Only two minor issues worth mentioning. Firstly, the hotel is quite stingy with the coffee for the in-room Nespresso machine. You get three capsules a day and one of them is always decaff (never understood the point of that). Secondly, the TV channels are all foreign. True, you do get BBC World News which is excellent if you want to understand the latest pig farming techniques in Outer Mongolia but please can we have Sky News? An English newspaper in the lounge would also be welcome. But I digress. We had a wonderful holiday attended by amazing staff. Will we go back? Absolutely!
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- Also Known As:
- Gran Melia Don Pepe Hotel Marbella
- Gran Melia Marbella
- Gran Melia Hotel Marbella
- Don Pepe Marbella
- Don Pepe Hotel Marbella
- Gran Melia Don Pepe Marbella, Andalucia