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Detached Villa on a residential street
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Detached Villa on a residential street
French window opened to the terrace from the master bedroom where you can relax and watch the sea BBQ area
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Average
8 reviews
Detached Villa on a residential street
French window opened to the terrace from the master bedroom where you can relax and watch the sea
BBQ area
Garden and BBQ area
Private pool
Villa exterior
Detached Villa exterior
French window opened to the terrace from the master bedroom where you can relax and watch the sea
3rd Bedroom that is adjoined to the 4th Bedroom with bunk bed
Master bedroom en-suite with bathroom
Dreaming of BBQ all these time and never had the chance to this? Now here is the place for Your BBQ
French window opened to the terrace from the master bedroom where you can relax and watch the sea
Master bedroom en-suite with bathroom
On New Year's day at Restaurant 200, where families and friends gathered to celebrate together
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Overview
Villa -
4 Bedrooms, 3 Bathrooms, Sleeps 9
Marbella, Costa del Sol, Province of Malaga, Andalucia

Reviews from our community

Average - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
sunseeker...
dublin
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Please do not book this villa - dirtiest place I have ever stayed, uncooperative owner”
Reviewed 14 May 2013 for a stay in May 2013
1
person found this review helpful

I have only ever written 4 or 5 reviews on tripadvisor, and I try and be honest, thinking at the back of my mind, would I like to go back there. The answer to this villa is clear - NO. Never. Not even if I was paid, and my flights were paid. Suffice to say I booked this villa through another website (sorry tripadvisor!), and I wrote a formal mail of complaint to them. They said they would contact the owner, but needless to say I have heard nothing back from her.
What was wrong? Filthy. Kitchen and other places covered with ants when we arrived, and as we have a 14 month old crawling baby, this was not ideal. Hair all over the floor. Baby highchair had crumbs and food stains on it. All cutlery and crockery had to be cleaned again. Bed linen dirty (one of my children got head lice). She knew we were a party of 5, yet only left out 4 small bath towels. We were told there would be beach towels - she left out 2. We were advised there was a washing machine - but she omitted to say it's in a room outside that is locked and only the cleaner has a key. We had to beg her to leave the room unlocked so we could wash dirty clothes. The list goes on and on and on.
Lovely pool, and nice and close to beach (3 min stroll). Shame the inside was so dirty.
If anyone needs more information, i'll be happy to provide, but i'd prefer if you just looked at another villa and gave this one a very large swerve.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: heated pool (had to pay for it, as usual)
Liked least: everything else, but the dirt / filth has to be top of the list.
Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jun 2013
Thank you for taking the time to review our villa. We truly value the opinions of our guests and we apologise that we did not meet your expectations.

Providing our guests with the best possible accommodation and service has always been our aim. It’s fair to say that our maid service let us down when you arrived and we did everything possible to put this right during your stay, including sending another cleaner as soon as we knew there was a problem. We have since engaged a new property management service. We want you to know that we truly enjoy sharing our passion for our villa with guests and want you to walk out the door feeling refreshed.

If you come back to our villa, you would see that we have addressed your concerns. We hope to see you again in the future and wish you the very best.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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