Booked in a group of 12 and had 4 rooms of three.
The hotel is not child friendly at all. If the kids make noise in the pool t,hey are told to be silent.
The receptionist charged extra for a extra bed without informing us, which was 160 euros for 5 nights.
When you check in they are really good but hen you depart they are nasty.
When I questioned them about the charges of 160 euros they said pay or we will call the police. I was really upset. I never said I won't pay but to be spoken like this was wrong. I told them I have spent thousands its not the money but the principle of informing us about the extra cost. My group and I have been on many holidays but never has anyone spoken like they did.
- Official Description (provided by the hotel):
- At the Alanda Hotel Marbella, our passion is to create and share an exceptional stay experience by offering outstanding services, assuring carefree enjoyment and excellent quality of lifestyle in a unique location. ... more less
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- Also Known As:
- Nh Alanda Marbella
- Nh Alanda Hotel Marbella
- Alanda Hotel Marbella Andalucia