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“Great Hotel!”
Review of NH Marbella

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NH Marbella
Ranked #17 of 70 Hotels in Marbella
Certificate of Excellence
Nottingham, United Kingdom
2 reviews
“Great Hotel!”
Reviewed 19 July 2013

Me and my friend have just returned from a very enjoyable week staying at this hotel. Our room was a reasonable size with a lovely bathroom and a balcony. I would've liked some chairs & tables on the balcony but other than that the room was perfectly equipped. We each had a massive wardrobe which was ideal for two girls with probably too many clothes! All the staff were very friendly and well informed and always keen to help out. We stayed on a bed & breakfast basis & did order room service on a couple of times. Breakfast was excellent with everything you could ever want really! The food we received on room service was also great & very well presented, although on a couple of occasions they didn't have the items we had ordered & so just replaced them with similar items without informing us. None the less still very tasty :) ! The pool area was perfect for me & my friend, as we didn't want to be anywhere too rowdy or over run with kids. Very chilled out & never too busy, & you could almost always get a sun bed no matter what time of day you went. The only issue we had was with the wifi, which was not significant really, apart from the fact that we tried to use Skype but couldn't as it wasn't strong enough. We did try upgrading to the premium wifi but it didn't seem to be any faster. Anyway it worked well enough and you could get it everywhere in the hotel, including by the pool so I was more than happy with this... It's nice to get away from things when your on holiday anyway so wifi was just a luxury to me! I liked the location of the hotel as it had a small local supermarket about a 5 minute walk away and the beach was about a 20 minute walk away. I really liked the resort which had loads of lovely bars and restaurants and a gorgeous beach! We also had a night out in Peurto Banus which was only about 10km away and cost us just under 10euro for a taxi which was reasonable. I wold recommend going there is you're looking for a night out although it is very expensive when you get there but we were offered plenty of free drinks to get us into places so managed to get away without spending a fortune! Overall we had an excellent stay and I would definitely return and would even choose to stay in NH Hotels elsewhere in the world! Thank you to all the staff for a lovely week :)

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lusee87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 21 July 2013
Dear Guest,

On behalf of the entire team of the NH Marbella, I would like to thank you for having chosen us for your stay in Marbella

We appreciate the time that you have taken to share your experience with us because your coments teaches us how to enrich our services.

With great delight we read your friendly review and are glad that you enjoyed your stay with us to the fullest.

Please accept my most sincere apologies for all the inconveniences caused because of the difficult Internet access. We are reviewing the configuration of this system and expect to eliminate these unusual incident.

It was a pleasure having you as our guest and we are already looking forward to welcoming you back soon.

With kind regards,

Iñigo Martinez Berjano | Director | Hotel NH Marbella
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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Lanarkshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2013

Room was large with balcony, hair dryer, toiletries inc toothbrush n paste, sponge. Very clean and large comfy beds. Great air conditioning. Bath, shower and bidet and large mirror with bright lights in bathroom/separate sink area. Room service was excellent, well stocked mini bar/fridge. Would recommend a kettle facility n coffee for each room, would be useful and bring in line with other good European hotels I've stayed in. The housekeeping standards were high so everything very clean, thank you.The breakfast was very good, staff very helpful and professional. The gym facility was free and good too. Wi fi free to use with pass code. Pool area great, very relaxing and clean, with free towels. You can order drinks, light snacks or coffee at pool bar, lovely. Reception staff nice and helpful too . Hotel was 10 mins walk to beach, near to lidl near to buses, and 15mins to town area. Quiet location, suited us. The only thing that spoiled our stay a little was the inconsiderate guests on our floor, banging doors and shouting/ playing music at 2am, which woke us on a couple of nights. Overall though a great stay.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billyjoLanarkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 21 July 2013
Dear "billyjoLanarkshire":

Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services and staff of our Hotel during your recent stay with us.

At Hotel NH Marbella it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish it with success. However, some aspects of our hotel, like the noise some nights & the quiet at night, seems not to be as good as you expected.

We have taken note of your comments about the that and would like to inform you that the hotel has an action plans at the moment to improve the room assignment.

Please accept my most sincere apologies for all the inconveniences caused

Thanking you again for your time and your comment, I look forward to hearing from you soon.

Yours sincerely,

Iñigo Martinez Berjano | Director | Hotel NH Marbella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 July 2013

The hotel was very comfortable and clean. The room was on the small side especially since we had two suitcases, but it was fine. Free wifi, nice TV and a safe all worked well for us. We didn't use any of the services except for the buffet breakfast which had some very nice choices. I would stay here again, but we had a friend that lived in the area pick us up so I am not sure if we were on our own what transportation would have been like to get to town.

  • Stayed July 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Lpanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 17 July 2013
Dear Lpanz:

Thank you for your review about NH Marbella and for giving us your feedback, which we really appreciate and take into account.

It has been a pleasure to read that you spent wonderful days here and you appreciated our efforts to have a perfectly maintained hotel.

We all are looking forward to welcoming you back to the NH Marbella in the near future and, once again, thank you for staying with us.

Best personal regards from Marbella

Iñigo Martinez Berjano | Manager | Hotel NH Marbella
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Brighton
1 review
Reviewed 10 July 2013

I really enjoyed my stay at this hotel. The rooms were light airy and clean. The breakfast was varied and served till 11 so we could afford a lie in. The reception staff were friendly and informative. There was also a lovely pool and beach bar.

The only thing that could improve this hotel would be if it was closer to the beach. However a 10 minute walk was fine. I would stay here again.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 17 July 2013
Dear Maria B.:

On behalf of the entire team of the NH Marbella, I would like to thank you for having chosen us for your stay in Marbella

We appreciate the time that you have taken to share your experience with us because your coments teaches us how to enrich our services.

It is a pleasure for us to know that you had a nice stay in our hotel and we hope to see you back soon in Marbella and welcome you again in our hotel.

Thank you again for your special comments.

Kind regards,

Iñigo Martinez Berjano | Manager | Hotel NH Marbella
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 June 2013

Buffet breakfast and dinner was good, with a fair selection and the room it was in was comfortable and pleasant to be in. The location was fine, being about 10 minute walk from the beach, with lots of dinner options along the seafront. The staff were friendly and helpful in Reception and in the Dining Room. Our room was very comfortable and there were additional pillows and blankets which were handy as I'd picked up a 24 hour virus and starting shivering in the late evening and needed all of these to get warm!
We were traveling as part of a tour and stayed at the NH Marbella two nights - once on the way to Morocco and once when we returned to Spain. On both occasions our room was excellent, although the interconnecting door on our first stay was not adequate to prevent a fair bit of noise penetrating easily into our room. Thankfully our neighbours left the room at 11pm and came back at about 5am where they promptly fell asleep.
Definitely recommend if you're wanting a clean and pleasant hotel with good buffet options and close to the beach. There was shopping nearby.

Room Tip: I'm not sure if there were rooms without connecting doors, but if there are and if you don't...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank putmeontheplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 1 July 2013
Dear Putmeontheplane:

Thank you for taking your time to evaluate your holiday on Tripadvisor.

It is a pleasure to learn that you appreciated the location of our Hotel close to the beach, the layout of our reception hall, the spacious rooms as well as the wide food choice.

Furthermore we wish to thank you for mentioning our fantastic team; please rest assured that we will share your compliments with our staff members.

Our goal is to match the requirements and wishes of all our guests and therefore we offer all the possible facilites for guest to enjoy an unforgettable stay.

We wish to thank you for having chosen our NH Marbella Hotel as your holiday destination and hope to have the opportunity to welcome you back soon.

Kindest regards,

Iñigo Martínez-Director NH Marbella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipperary, Ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2013

Just back from a 5 day trip to Marbella.My Girlfriend and myself stayed in the NH 4 star Hotel situated at AV.Conde Rudi Marbella.We loved the Hotel,Friendly staff especially (Miriam) in Reception who was very plesant and helpful on arrival and during our stay there.There was loads to eat at the Buffet Breakfeast each morning with a great selection to choose from.Our room 315 was huge with On-suite Bathroom,marble tiled,Room had walled Mahogany,king size bed,dresser table,mini bar.House keeping was excellent with fresh towels and linen every day.On entrance to the Pool Area situated outside from main hotel which was well maintained and nice surroundings.Pool Bar with swings which were very cool. Food supplied on request and stocked Bar.The pool itself was very clean and I was suprised for an outdoor pool was ambient Temp for swimming.This Hotel is situated about 10 /15 mins walk to the Beach,20 mins outside of the town centre.I would recommend this Hotel to anyone looking for a quite relaxing Holiday.Old town is 10 mins Taxi approx €7 and worth the visit.Porte Banus is def trip on local Bus for €1.30 or as a scenic trip on the Ferry across 30 mins very reasonable with fantastic views of the bay.All in all Marbella can be quite expensive but you can also budget with having Lidl and supermarcado 5 mins walk from Hotel.We had a fantastic stay with the NH Hotel and will definately go back again.thanks to all the staff for our lovely stay.

Room Tip: we stayed in Room 315 which was spacious,we could just about see the sea from Balcony if you looked...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paddy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 26 June 2013
Dear Paddy K.:

Thank you very much for having chosen the NH Marbella Hotel for your most recent stay in Marbella.

We all are delighted to hear that you had a pleasant stay here on Marbella and that once again you appreciated the services and facilities provided by the hotel.

Our staff does its utmost each day to ensure that all our guests enjoy their stay to the fullest; therefore we wish to express our sincere thanks for mentioning their efforts, especially about Miriam. Please be assured that we will pass your kind words.

Thank you once again for your opinion and hope to see you again at NH Marbella

Best regards,

Iñigo Martinez Berjano | Manager | Hotel NH Marbella
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Canadian, Texas
1 review
Reviewed 24 June 2013

We stayed in this hotel for a few days to spent my short holidays. When we arrived at the hotel the reception staff was so helpfull. The first room we were given smelt so much like a smoking room so we call to the reception and in less than 5 minutes Miryamm(the girl of the reception) was helping us to move our luggage to another fantástic rooms with very nice view. The rest of our stay was wonderful.The room was very clean ,spacious with balconies and hairdryer Buffet breakfast was lovely and plenty of choice and the staff was always busy but smiling. The location is nice fifteen minutes walking to the beach and twenty to the city center but if you want to go to puerto banus you need to take a taxi ( less than 20£). Everything was fantastic and we hope come back in september or december.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iñigo M, Gerente at NH Marbella, responded to this review, 26 June 2013
Dear Saly E:

Thank you for taking your time to evaluate your holiday in NH Marbella on Tripadvisor.

On behalf of the entire team of the NH Marbella, I would like to thank you for having chosen us for your stay in Marbella

We appreciate the time that you have taken to share your experience with us because your coments teaches us how to enrich our services.

It is a pleasure for us to know that you had a nice stay in our hotel and we hope to see you back soon in Marbella and welcome you again in our hotel.

Thank you again for your special comments.

Kind regards,

Iñigo Martinez Berjano | Manager | Hotel NH Marbella
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Marbella

Property: NH Marbella
Address: Avenida Conde de Rudi, s/n | The Golden Mile, 29600, Marbella, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Marbella
#12 Luxury Hotel in Marbella
#21 Romantic Hotel in Marbella
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Marbella 4*
Number of rooms: 163
Official Description (provided by the hotel):
The four-star NH Marbella puts you in the heart of Andalusia's Costa del Sol, steps away from pristine beaches and mere minutes from the country's most glamorous destinations for fun in the sun. ... more   less 
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Also Known As:
Nh Marbella Hotel Marbella
Nh Hotels Marbella
Nh Hotel Marbella
NH Marbella Andalucia

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