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“we loved marbella”

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Aparthotel Puerto Azul Marbella
Ranked #7 of 70 Hotels in Marbella
Certificate of Excellence
Reviewed 10 March 2014

We wanted an apartment so we could eat in a good deal of the time, we chose Puerto Azul because it got good reviews for location and we were not disappointed. We were within a short walk of just about everything of interest. Although the building is a little past its prime, the experience was overall very positive. We were promised a partial sea view and that is what we got but it was quite a decent view. The kitchen facilities were a little basic, the countertop was poorly repaired where it had been damaged and the fluorescent light was grim but that was our only complaint with the unit we were given. Everything worked fine. Staff were very helpful e.g. they quickly sorted out one noisy neighbour we had on one weekend. Wifi is extra and the fee you pay is PER DEVICE. But really the great thing about Puerto Azul is location, location, location.

Room Tip: We chose the smallest unit on offer and the kitchen itself was pretty small although the dining area...
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  • Stayed: February 2014, travelled as a couple
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1  Thank BontonToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 17 March 2014

Dear guest, thank you for your comments and dedicate us part of your time. We are glad you have liked our hotel and you enjoy your stay, without any doubt your satisfaction is also ours. As you could check the location is unsurpassable, right on the city center and on the Fontanilla beach,by all kind of business, bars, restaurants, shops, cinemas, etc . We take your feedback ethusiastically, which, for sure, will help us to improve and to meet your expectations. I wouldn´t like to say goodbye without expressing all the gratitude, not only mine but from all the staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories . We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti, GERENTE Aparthotel Puerto Azul

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412 - 418 of 870 reviews

Reviewed 6 March 2014

Stayed here for a week at beginning of February. Was attracted by the great location. Had a one bed sea view, fabulous big balcony with loungers, table and chairs. Staff are really helpful, apartment was kept immaculate by housekeeping. Furniture is a bit basic in sitting room, beds are really comfortable, bathroom was great - powerful shower. Would defininetly stay again!

Room Tip: Seafront - you get a massive balcony which his like an extra room on a sunny day!
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  • Stayed: February 2014, travelled with friends
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Thank MJ62_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 11 March 2014

Dear Guest,
We are glad to know that your stay in Aparthotel Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours . As you could check the location is unsurpassable, right on the Marbella city center and on the Fontanilla beach. Thank you very much for trusting us and to recommend our Hotel to future guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti, GERENTE Aparthotel Puerto Azul

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Reviewed 10 February 2014

Stayed here in October for a week,and loved it so much,went back in December ,and stayed 6 weeks.l love being so close to the beach,although the weather for swimming was much better in October,but still lovely to be so near the beach .Also just a short walk to Old town,restaurants etc.All the staff I dealt with...management ,restaurant staff, and cleaners were extremely helpful and accommodating.With the walls being so thin, it is easy to hear people next door but only if they are very loud or have TV on too loud! Being aware of that I kept my volume down,as not to disturb other people.Seaviews are lovely.I hope to go back very soon.

  • Stayed: January 2014, travelled with friends
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1  Thank angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 17 February 2014

Dear guests, thank you for your comments and dedicate us part of your time. We are glad to know this is not the first time you come, without any doubt your satisfaction is also ours. As you could check the location is unsurpassable, right on the city center and on the Fontanilla beach, so when you book a VIEW TO THE SEA Apartment you will get from the Terrace of this kind of Apartment an spectacular view over the Marbella coast. As you could check the location is unsurpassable, right on the city center and on the Fontanilla beach, by all kind of business, bars, restaurants, shops, cinemas, etc . In our Restaurant you can have a good and cheap breakfast and a very good daily Menu, meantime you can enjoy Wifi for free. We take your feedback ethusiastically, which, for sure, will help us to improve and to meet your expectations. I wouldn´t like to say goodbye without expressing all the gratitude, not only mine but from all the staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories .Thank you very much for trusting us and to recommend our Hotel to future guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti, GERENTE Aparthotel Puerto Azul

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Reviewed 9 February 2014

Stayed here in November 2013 for two nights for my daughters 14th birthday ,
Great beachfront location, apartments very clean and well kept, staff were really helpful.
Very nice restaurant downstairs with great food at great prices.
Took a day trip to Gibraltar by getting a bus from Marbella bus station to La Linea the border with Gibraltar (about an hour away from Marbella by coach) we crossed the border on foot and spent a day sight seeing around Gibraltar.
Highly recommend this hotel as a great base to explore the local area, hope to return again.

  • Stayed: November 2013, travelled with family
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1  Thank SusanCharles2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 17 February 2014

Dear guest, thank you for your comments and dedicate us part of your time. We are glad you have liked our hotel and you enjoy your stay, without any doubt your satisfaction is also ours. We are glad as well to know you spent a lovely trip to Gibraltar. As you could check the location is unsurpassable, right on the city center and on the Fontanilla beach,by all kind of business, bars, restaurants, shops, cinemas, etc . In our Restaurant you can have a good and cheap breakfast and a very good daily Menu, meantime you can enjoy Wifi for free . Don´t hesitate to visit our BRAND NEW RENOVATED VIEW TO THE SEA Apartment . From the spacious Terrace of this kind of Apartment you can get a spectacular view over the Marbella coast, included the coast of Gibraltar!!. We are glad to know that your stay in Aparthotel Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. I wouldn´t like to say goodbye without expressing all the gratitude, not only mine but from all the staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories . Thank you very much for your comments and dedicate us part of your time, thank you very much for trusting us and to recommend our Aparthotel to future guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti, GERENTE Aparthotel Puerto Azul

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Reviewed 31 January 2014

Stayed 3 nights here and I'll make this as short as possible. Hot water lasted for one person only, it ran for 5-10mins only. The bathrooms smelt bad even though they were "Disinfected". The tv channels would get stuck and scratchy. Slow wifi. I don't want to be told when to go to sleep when I'm on holidays. Well, the room next to us kept knocking on our walls to keep quiet. Are the walls paper thin? The only good thing is the beach view and reasonable sleeping conditions. In conclusion I hated my stay.

Stayed: January 2014, travelled with friends
4  Thank Akila W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 6 February 2014

Dear customer, thank you for having taken the time to share your opinion on Tripadvisor. I am very surprised with your comments , however, we appreciate them with enthusiasm, as our only goal is to maximize the satisfaction of our guests. We regret that your stay with us has not met your expectations and that your stay has been altered by several facts that I would like to point out : You arrived at noon and having made a reservation for four, but five people showed up. Immediately our Reception Department informed you that it was not possible to accommodate five people in the same apartment as our apartments are designed for up to four people, and as our goal is primarily to look after the comfort and welfare of the client during their stay. We offered you the chance to rent another apartment to another study which you refused , insisting that there were no problems in the five to be housed in a single apartment. But according to your feedback there were problems ... You told our Reception Department that had no hot water , I tell you why : our water heaters can not accommodate more people than those that are offered in the different sales channels. I have understood that after receiving this comment through our maintenance department you said they were going to check-out from our Aparthotel , which you did not, although we were not going to charge you anything for the early check-out, from what I gather you did not prioritize the comfort of your stay. We therefore do not understand your subsequent complaints. What I do regret is to have agreed to your request to accommodate five people in the same apartment, since in the end this has only produced prejudices to us and to our customers. It is clear that with your comments , which incidentally is almost the only one who you ever have done on tripadvisor , the damage has already been done, but I hope that our customers who read your comments DO NOT LET THEM BE INFLUENCED and that they read also the comments made by many other customers in all languages to verify that none of them mentions an identical or similar situation to your own. I hope this clarification is of interest and future customers of our Aparthotel. I would not say goodbye without express our gratitude not only mine , but also all the staff because they are the ones with the professionalism it and get our guests to leave with a good memory of your stay. Thank you very much for taking the time to evaluate us to future clients. Hope to see you soon again in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti . MANAGER Aparthotel Puerto Azul

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Reviewed 27 January 2014

Although I had initially booked for a studio room, this was upgraded to a one bedroom apartment on the fifth floor with sideways sea views from the balcony.

Everything was satisfactory, although there was a muffled thumping sound coming from the washing machine in the room next door.

Very convenient for both the Old Town and the beach. You can walk along the promenade at least as far as Puerto Banus, about 60 minutes at a reasonable walking pace.

Kitchen and bathroom facilities were more than adequate.

Front desk staff both friendly and helpful.

Room Tip: Try asking for a room on the top floor, as near as to the sea end as possible for the best views.
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  • Stayed: January 2014, travelled solo
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1  Thank MargateTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 29 January 2014

Dear Guests, We are glad you have liked our hotel and you enjoy your stay, it is a very good option to upgrade to a seaside view Appartment from a Studio, it´s bigger and more spacious, without any doubt your satisfaction is also ours. As you could check our location is unsurpassable, right on the Marbela city center and on the Fontanilla beach, by all kind of business, bars, restaurants, shops, cinemas, etc . In our Restaurant you can have a good and cheap breakfast and a very good daily Menu, meantime you can enjoy Wifi for free. We take your feedback ethusiastically, which, for sure, will help us to improve and to meet your expectations. I wouldn´t like to say goodbye without expressing all the gratitude, not only mine but from all the staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories .Thank you very much for trusting us and to recommend our Aparthotel , we are sure your opinion will be very helpful to other Guests. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti, GERENTE Aparthotel Puerto Azul

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Reviewed 21 January 2014

Stayed at Puerto Azul in Marbella for 2 nights in January. Stayed in a one bedroom apartment with side seaview. Cleaned daily and beds made, clean apartment, quiet, very comfortable and good heating when needed. Slight problem finding parking nearby, but only 5 minute walk away in the end. Good restaurant downstairs with excellent prices and nice food at lunchtime. Good location for old town, 15 minute walk away, pleasant walk and safe along lit promenade at night or along the main road. Would recommend these nice apartments, excellent location right on seafront.

Room Tip: Would pay for full seaview if possible as right on seafront.
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  • Stayed: January 2014, travelled as a couple
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2  Thank Susan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AparthotelPuertoAzul, Gerente at Aparthotel Puerto Azul Marbella, responded to this reviewResponded 24 January 2014
Google Translation

Apreciado cliente, en primer lugar expresarle nuestro agradecimiento por sus comentarios, nos alegra conocer su opinión y saber que se ha sentido a gusto entre nosotros durante su estancia en nuestro Aparthotel, confiamos que a partir de ahora también su Aparthotel en Marbella. No hay nada que más nos pueda satisfacer que leer comentarios como el suyo ya que nos ayuda y motiva para seguir haciendo bien nuestro trabajo día a día. Como ha podido comprobar, nuestra ubicación es inmejorable, en primera línea de playa en la Playa de la Fontanilla y en el centro de Marbella, cerca de Cines, Centro Comercial, Boutiques de moda, Bares, restaurantes, etc. . Nuestro Aparthotel no dispone de Parking, ni lo ofertamos entre nuestros servicios pero existen en la zona dos Parking públicos abiertos 24 horas: uno en la Avenida Arias Maldonado, a escasos 100 metros del Aparthotel y otro en el Centro Comercial Plaza del Mar, en la misma calle Camilo Jose Cela, donde nos encontramos. Personalmente transmitiré como hago siempre sus comentarios a todo el equipo del Aparthotel Puerto Azul para que sepan como ya saben que el trabajo bien hecho es reconocido por los clientes. En la confianza de poder seguir contando con usted entre nuestra distinguida clientela, reciba un cordial saludo no sólo mío, si no también de todo el Personal que son los que hacen y consiguen que nuestros clientes se vayan con un buen recuerdo. Esperamos verles pronto de nuevo en este su Aparthotel en Marbella. Les saluda atentamente, Miguel Angel Mitrotti

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Additional Information about Aparthotel Puerto Azul Marbella

Address: Calle Camilo Jose Cela 3, 29602, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Marbella
Price Range: £37 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Puerto Azul Marbella 3*
Number of rooms: 60
Official Description (provided by the hotel):
Aparthotel Puerto Azul, with a rating of 3 keys, is located in first line of the beach in the centre of Marbella, on the Beach Boulevard. Our priviliged location at the Fontanilla beach, is only a minutes walk away from Marbella's Old Town, the Fair and Congress Palace and the Leisure Harbour, and makes our centrical aparthotel the ideal base for your holidays.All apartments are comfortable, are climatized and have a fully equipped kitchen, furnitured terrace, safety box, wifi, LCD television and direct telephone. They offer freedom, independence and comfort, and represent an economic alternative to a traditional hotel.Welcome! ... more   less 
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Also Known As:
Aparthotel Puerto Azul Marbella Hotel Marbella
Aparthotel Puerto Azul Hotel Marbella
Aparthotel Puerto Azul Marbella Andalucia

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