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“Not really a 5 star”

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Gran Hotel Guadalpin Banus
Ranked #19 of 70 Hotels in Marbella
Certificate of Excellence
Reviewed 12 July 2014

Just got back after a 10 day holiday location very good with a 15 min walk to the harbour in banus. Breakfast ok but after 10 days you can get a little short on what to have. The hotel is used for stage and hen weekends so the weekends are very loud with groups of men and women drinking late into the night. The hotel also have now started doing weddings which on our middle weekend left the cocktail bar not open to us roped off for the wedding along with the main restaurant also rope off. Staff very helpful but I would not return this hotel needs to make its mind up as to what it would like to be a 5 star or stage and hen weedend destination

  • Stayed: July 2014
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2  Thank Stevetandgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 - 355 of 945 reviews

Reviewed 4 July 2014

Everyone was telling me I must go to Marbella. We decided to stay at 5 star hotel in porto Banus.

We are elderly so tend to stay in 5 star hotels on the basis that they offer more facilities.This one was very disappointing no shuttle bus, no local bus, walk 1/2 miles or taxi. breakfast OK Evening meals poor will little choice.Hotel needs a complete overall in my opinion to be rated 5 star.Cleaning staff and check in staff good,.Management poor.

Much prefer further North into Malaga district.

Goodbye Marbella/Banus sorry I will not see you again!

Room Tip: Ask for a change if yo sea view only!
  • Stayed: July 2014, travelled as a couple
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1  Thank greatgrandad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014 via mobile

Clean, good location, nice pool but rooms are ok (definitely not a 5 star hotel room). Pool is nice and the fact you can have access to the beach is a plus. The hotel's side pool restaurant is good too. I would've preferred if the staff was a bit friendlier

Stayed: June 2014, travelled as a couple
1  Thank Elkd2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

We arrived early afternoon and our room wasn't ready but the reception staff were extremely helpful and we checked in and they stored our bag for us. They said they would call when it was ready whilst we had a walk and sit around the pool which they did. Our bag was already in our room when we arrived back . The room was disappointing very tired and a bit scratched and worn. The connecting door to the next room would not close properly but maintenance came and sorted it out very promptly. The room was on the top floor but small and sandwiched between two suites with upstairs so the balcony was overlooked a bit although the view overlooking the pool and beach was good. We were only there for one night or would have tried to upgrade. They provided two bathrobes but one was so worn, frayed and old it should been thrown out long ago, not 5 star!!. Breakfast was good with excellent choices . We also found a spot to park outside the Hotel which saved on parking fees. The walk into Puerto Banus is also easy along the coast.

Stayed: June 2014, travelled as a couple
Thank PaJa09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

We've enjoyed staying here a good few times now. The location is great - nice beach at the front with a little bar. Easy to get to both Puerto Banus and also turn right to San Pedro - a nice route for a run along the boardwalk. Staff are always pleasant. Rooms are clean and tidy. The only downside is that some parts of the rooms need attention and it is always something different so the whole room is never quite 5 star.
However, we will be back.

  • Stayed: May 2014, travelled as a couple
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Thank bricKildare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

hey all.. good hotel . 10 min walk from city centre and pleasant stay .we had three rooms mine was 231 . overall rooms are very good with balcony . i always say to take roooms on upper floor. well the hotel is at the small beach . the hotel is a comfort zone. the breakfast was also good. i took perosnal car on hire (e class convertible) , if u are driving lover and can spend around 20000 to 22000 for 24 hrs , than u should take it as this amount is for E class,you must go to city centre with a walk to yacht centre where all the extra luxary yacts are parked with super luxary cars . must watch ... night life is awsum .more to say . purto banus is a must minimum 5 day stay city. tc guys and one more thing if u brand buyer .. lot of things at reasonable price..

Room Tip: rooms on higher floor are best
  • Stayed: June 2014, travelled with family
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Thank tusharanand1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

I stayed here again (3rd time) with some friends and yet again, met expectations. Dont expect 5 star, however do expect a goods reliable hotel. The hotel is 5 minutes from Puerto Banus in a taxi or 25 minutes walk.

The hotel is next to the beach, which doesnt get too crowded, it has a pool which isnt heated but not too bad, spa treatments, a very small gym which is ok, just treadmill and minor weights, a poolside bar which sahuts early around 6pm, a restaurant and casual bar which never gets busy.

We didnt eat in the evening but the breakfast is fairly good. The hotel also has free wireless, albit slow at times.

The rooms are clean and tidy, TV, safe, shower, bath etc and most have balcony's.

All in all, if you are looking for a medioum paced hotel, decent price but has everything you need for a couple or a group of males or females this is it!

Room Tip: sea view or a suite for a decent space.
  • Stayed: June 2014, travelled with friends
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1  Thank keegan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel Guadalpin Banus

Address: Calle Edgar Neville s/n | Nueva Andalucía, 29660, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Marbella
#15 On the Beach Hotel in Marbella
Price Range: £87 - £477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Guadalpin Banus 5*
Number of rooms: 181
Official Description (provided by the hotel):
Unbeatable location. This beachfront resort is only 15 minutes walk from the centre of Puerto Banus. Hotel Guadalpin Banus 5* has 181 exclusive rooms decorated with noble materials & luxury finishings, offering splendid views of the Mediterranean Sea in an atmosphere of privacy and rest. You can also enjoy an exclusive and varied gastronomic offer in an idyllic setting: the sea front in Puerto Banus. High Cuisine Restaurants & exclusive Bars, Beach Club & Pool Bar, Fitness Centre & Sauna, Children playground, complimentary Wi-Fi, Meeting rooms will make of your stay the most exclusive and relaxing holiday. ... more   less 
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Also Known As:
Gran Hotel Marbella
Gran Hotel Guadalpin Banus Marbella, Andalucia

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