This hotel is good quality and even at the busiest times has the space and to appear quiet.
The Food: at the Beach Bar & by the Pool the food and cocktails were excellent, albeit not quick. Breakfast is buffet-style but of course with eggs/omelette to your order and was hearty and fresh. We only ate once at the a la carte restaurant for an evening meal and it was fine and good, without being over elaborate. Nothing comes quickly but this is after all Spain!
The Room: we had a two bed/bath suite (415/416.) It was as good as anything I have stayed in of comparable price elsewhere in the World. But if you want true luxury, the suites with fully glazed walls to the seaview were exceptional. I found our room of very good quality with none of the problems others seem to have mentioned with smells or having seen better days. I wonder if the suites have had a refurb not afforded to other rooms?
The Service: this is why the hotel does not quite make my five stars. The staff were good enough but they just did not go that extra mile expected of a hotel of this nature. Smiles cost nothing and, "Good Morning" is not difficult. Not all staff, not all of the time; but enough to be noticeable. We were able to keep our room until 2pm on check-out but had a rather rude call at Noon to ask when we would be vacating, despite having arranged the late check-out. 4pm check-in was a complete nuisance.
The Location: on the beach, with its own private area, next to a Beach Bar area with lots of life. It is about a 20 minute walk along the path that runs along the edge of the beach to get to the Port. It is a popular promenade but watch out for the cyclists, of which there are many. The nearest "outside" shop is 10 minutes up a road with no path and during the day you take your life in your hands! And the shop consists of a Spar but is only part of a service station with very limited products.
The Pool & beds: very clean and well kept. Beds are just not a problem.
Wi fi: it claims to have free room wi fi. I could connect but that was it, not even the slightest hint of a download.
Price: too pricey for what this hotel offers; or at least what it delivers.
What a shame. The holiday here was good but not exceptional.
- Official Description (provided by the hotel):
- Unbeatable location. This beachfront resort is only 15 minutes walk from the centre of Puerto Banus. Hotel Guadalpin Banus 5* has 181 exclusive rooms decorated with noble materials & luxury finishings, offering splendid views of the Mediterranean Sea in an atmosphere of privacy and rest. You can also enjoy an exclusive and varied gastronomic offer in an idyllic setting: the sea front in Puerto Banus. High Cuisine Restaurants & exclusive Bars, Beach Club & Pool Bar, Fitness Centre & Sauna, Children playground, complimentary Wi-Fi, Meeting rooms will make of your stay the most exclusive and relaxing holiday. ... more less
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- Also Known As:
- Gran Hotel Marbella
- Gran Hotel Guadalpin Banus Marbella, Andalucia